Search Results for: skills development

January 17, 2017

The truth about artificial intelligence and the hype of job losses ⁰

Much of the current focus of the debate about the impact of artificial intelligence has been on how the ‘rise of the robots’ will spend the end for many job roles. Yet that mischaracterises the true effects according to a new report from Infosys, released today, to coincide with the World Economic Forum in Davos. The report, Amplifying Human Potential: Towards Purposeful Artificial Intelligence, concludes that the implementation of AI doesn’t necessarily mean job losses. In fact, 80 percent of businesses adopting AI which have replaced, or plan to replace, workers with technology, will be far more likely to retain, retrain and upskill those employees impacted. The study also claims that the adoption of AI will mean a number of other important benefits for organisations including a predicted 39 percent revenue rise by 2020 as a result of the implementation.

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November 29, 2016

Majority of employers believe automation will create more jobs than it will replace ⁰

by Mark Eltringham • News, Technology

A new report published by Capita Resourcing claims that 85 percent of employers believe workplace automation will create more jobs than it will replace in their organisation in 10 years’ time. The main benefits to businesses and employees over this period are likely to be enhanced productivity (76 percent) and new skills development (54 percent). The ‘Workplace More Human’ report surveyed the attitudes of 200 business leaders in medium to large organisations and 1,000 full or part time employees. It revealed that the workplace is currently undergoing rapid transformation with over half (54 percent) of employers already automating business processes that were once performed by people. A further 39 percent plan to automate more processes in the next 12 months.

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August 15, 2016

Brexit leads to ‘softening’ of employment market, claims CIPD survey ⁰

by Neil Franklin • News, Public Sector, Workplace

The UK’s decision to leave the EU has resulted in a softening in hiring intentions and businesses should invest in skills immediately, according to the latest CIPD/Adecco Group UK & Ireland Labour Market Outlook. The report is based on employer sentiment in the two weeks before and after the EU Referendum and claims that employers surveyed ahead of the vote were somewhat more optimistic about hiring intentions than those surveyed afterwards. It suggests that the proportion of employers expecting to increase staffing levels over the next three months dropped from 40 percent pre-Brexit to 36 percent following the vote. The net employment balance, based on the difference between the share of employers expanding their workforce and those reducing it, dropped from +21 pre-Brexit to +17 post-Brexit. However, the fall was significantly sharper among private sector employers, with the post-Brexit employment balance declining to +25 from +39.

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December 2, 2015

Lack of talent will hold back any investment in infrastructure and building ⁰

by Mark Eltringham • Comment, News, Property, Workplace

When faced with inconvenient facts, there is always a temptation to just ignore them. It’s a temptation to which the big thinkers of the political class readily succumb, especially when they’re selling an idea. So it was with George Osborne’s Autumn Statement, which maintained the Chancellor’s commitment to using public sector spending on infrastructure to boost the economy. This intriguingly Keynesian way of thinking seems pretty seamless, especially while the memory endures of what happens when you use credit to grow the economy. But it rests on the assumption that there is a limitless supply of the right people to build things in the first place. The flaws in this way of thinking are already becoming evident with HS2, a project that continues to drain talent away from the rail network’s already disastrous investment programme. A growing number of voices are raised to point them out on other issues too.

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July 22, 2015

OECD nations need to urgently address the coming digital workplace

by Mark Eltringham • News, Technology, Workplace, Workplace design

There is now an urgent need for the world’s growing number of digital economies to shift their focus to how they help people to manage their own transition to a new form of digital workplace. That is the main conclusion of a new report from the Organisation for Economic Co-operation and Development (OECD). The OECD Digital Economy Outlook 2015 claims that while most countries have moved from a narrow focus on communications technology to a broader digital approach, they now need to address the significant and growing risk of disruption in areas like privacy and jobs. The report – which covers areas from broadband penetration and industry consolidation to network neutrality and cloud computing in OECD countries says more should be done to offer information and communication technology (ICT) skills training to help people transition to new types of digital jobs.

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July 8, 2015

Productivity starts with people, advises CIPD ahead of today’s Budget

by Sara Bean • Flexible working, News, Workplace

Investing in people’s development and offering flexible working practices can help organisations boost productivity. This is according to research by the CIPD published ahead of today’s budget, which the Chancellor has said will put the emphasis on improving UK productivity. The report: Productivity: Getting the Best out of People, explores the factors that help to explain why some businesses have higher productivity than others and finds that there are clear links between productivity and how people are managed at work. The report finds that performance tends to be higher in businesses where there is a focus on higher quality products or services rather than only on low cost and where workplace culture is clearly aligned with the future direction of the business. Investment in workforce training and an intelligent approach to the implementation of ‘smart’ or agile working practices also has a positive impact.

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April 9, 2014

Local Government is lagging behind in its use of digital technology

by Mark Eltringham • News, Public Sector, Technology

A new report claims that the UK’s local authorities are not only lagging behind the rest of the world in their use of digital technology but in some areas their development has stalled completely, despite significant investment. The report, Smart People, Smart Places from the New Local Government Network claims that ‘whilst there is much good practice emerging, councils sometimes struggle to fully unlock the benefits of technologies that they do invest in [because] they are often uncomfortable, and risk averse.’ While it acknowledges that the problem does not apply to every council, with some showing exemplary thinking in certain areas, it also paints a general picture of organisations unable and unwilling to make the most of the technology in which they invest, lacking vision and leadership and intimidated by change.

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July 13, 2013

UK government falling behind in plans to modernise its workplaces

by Mark Eltringham • Facilities management, Flexible working, Public Sector

The UK government has conceded that it is falling significantly behind in its plans to create a modern workplace involving a more flexible working environment for public sector employees. The plans were outlined in the Civil Service Reform Plan a year ago with the aim to create a “decent working environment for all staff, with modern workplaces enabling flexible working”. However, a report released this week by Cabinet Office Minister Francis Maude confirms that the plans are now rated red, meaning they are significantly delayed or off track and that there is now a great deal of work that needs to be done to meet the stated aims of the plan. While some departments have made good progress, there is little cross-government work to meet the demands of the Government’s commitment.

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May 2, 2013

UK facilities management trade associations announce plans to merge

by Mark Eltringham • Facilities management, News

We’ll react to this later but here is the press release announcing the proposed merger of all of the UK’s major facilities management and support services trade associations: “The British Institute of Facilities Management, Asset Skills, the Facilities Management Association and the Cleaning and Support Services Association have agreed to the concept of forming one single and united body to represent facilities management and support services. As the facilities management and support services profession and industry have matured and evolved, so too must the bodies representing and leading them. This proposed merger recognises the growing demand for a stronger, unified and collective voice that represents and promotes what is a fundamental component of our economy and day to day businesses.

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May 30, 2025

How BPO enables business flexibility in rapidly changing global markets

by Freddie Steele • Business, Company news

Global markets are changing at an unprecedented rate due to economic uncertainty, shifting consumer behavior, and technological breakthroughs. Businesses must be agile and able to adapt to market changes. This is where Business Process Outsourcing (BPO) comes in. What was once viewed as a cost-cutting tool has evolved into a strategic advantage, providing businesses with the flexibility they require to remain competitive and resilient during volatile periods. (more…)

May 28, 2025

How you handle your home life is reflected in how you handle your work life

by Neil Franklin • Flexible working, News, Wellbeing

A new study shows that people who proactively reorganise their family routines – such as adjusting childcare schedules or redistributing domestic responsibilities – are more likely to demonstrate adaptability and innovation in their work life. Researchers found that employees who take initiative at home carry the momentum into their professional lives, becoming more resilient and forward-thinking. The study, published in the Journal of Occupational and Organizational Psychology, was led by the University of Bath’s School of Management. Over a period of six weeks researchers followed 147 full-time, dual-income heterosexual couples with children in the US to explore how home life influences work performance. (more…)

May 20, 2025

UK suffers from a major disconnect between leaders and employees

by Neil Franklin • News, Workplace

The UK is experiencing one of the largest disconnects in ‘proximity leadership’ between senior management and employees, according to a new European Workforce Study from Great Place To Work. Part of the organisation’s Leadership in Focus series, the study surveyed nearly 25,000 employees across 19 European countries and found a troubling gap between how leaders perceive their management style and how it is experienced by their teams. Proximity leadership refers to the ability of managers to build trust through regular, meaningful engagement—whether in-person, remote, or hybrid. It’s not about physical closeness, but about emotional and psychological presence: showing genuine interest, encouraging participation, listening actively, and recognising contributions. (more…)