Search Results for: people management

April 24, 2014

Employers that fail to act on engagement findings ‘demotivate staff’

by Sara Bean • Knowledge, News, Workplace

When carrying out employee engagement surveys, employers are not asking the right questions that pinpoint exactly what actions need to be taken. This often results in a failure to act on their findings, which can then lead to higher levels of dissatisfaction amongst staff who have shared their thoughts without seeing any outcome. This is according to a review by software specialist Head Light, which has identified 12 factors which fundamentally impact on how people feel about their work and their employer. These are: wellbeing; motivation; reward and recognition; involvement; autonomy; teamwork and collaboration; purpose and meaning; relationships; trust; career/personal development; communication and performance management. It claims that engagement can be improved at each level of an organisation by asking employees about these 12 factors and then providing senior executives, line managers and individuals with a personalised list of manageable actions. More →

April 23, 2014

BIM adoption in UK rises as awareness of competitive advantage grows

by Sara Bean • Architecture, Facilities management, News, Property

70 per cent of those using Building Information Management believe it has given them a competitive advantage and (at 95%) awareness of BIM is now almost universal. According to the fourth annual NBS National BIM Survey, adoption rates are accelerating with more than half of respondents (54%) using it and 93 per cent predicting adoption by 2016, the Government’s deadline for BIM use on publicly funded projects. Improvements in productivity, increased efficiencies, better coordination of construction information and higher profitability are among the benefits cited by adopters of BIM, with a mere 4 per cent wishing they hadn’t begun the journey. The construction industry feels more confident in its own knowledge of BIM (up from 35% in 2012 to 46% in 2013), there is still scepticism regarding the wealth of information on the subject, with only 27 per cent of respondents saying they “trusted what they hear about BIM”. More →

April 11, 2014

Moderate stress levels can enhance performance, claims new research

by Mark Eltringham • Knowledge, News, Workplace

A new research project conducted jointly by the University of Reading and Ashridge Business School claims that managers can perform better and make better decisions when they are exposure on a regular basis to stressful situations. The research applied principles from the science of neurobiology in measuring changes in the heart rates of 350 managers aged from 26-55 to analyse their performance under pressure. All of the participants in the research were current students on an Ashridge management course who took part in simulated high-pressure executive situation, such as conflict resolution, high-level decision-making and handling difficult employees and conversations. Their physical and psychological responses were continually monitored over two days, including sleep patterns, heart rate and psychometric tests.

April 9, 2014

The Wall Street Journal (and others) are wrong about human resources

by Mark Eltringham • Comment, Workplace

Everybody ready? Great. Then it’s time for another round of HR bashing and a tipping point for more existential navel-gazing for everyone’s favourite corporate pantomime villain – the human resources department. Or is it? You can choose your own particular moment at which the crowd boos and hisses at the bad guys in HR, but hot on the heels of the Lucy Adams debacle at the Beeb and a report that finds human resources to be the profession with the most “can’t do” attitude comes an article from, of all places, the Wall Street Journal that looks at what it means to do away with your HR function altogether. The restrictions of the word count being what they are, coupled with the way sweeping generalisations provide the quickest way to guarantee a bump in readership, the WSJ takes the broadest of brushes to add another coat to the painting of HR as an ancillary function that, far from oiling the wheels of commerce, is often a distraction at best and, at worst, an active obstruction.

March 31, 2014

Consultation opens on changes to construction project safety

by Sara Bean • Facilities management, News, Property

A consultation on changes to the way safety on building projects is managed has opened today. The ten week consultation is being carried out by the Health and Safety Executive (HSE) on proposals to replace the Construction (Design and Management) Regulations 2007 (CDM 2007). These currently apply to all construction work in the UK, and cover construction, alteration, fitting-out, commissioning, renovation, repair, upkeep, redecoration or other maintenance, decommissioning, demolition or dismantling. Key changes being proposed include the replacement of the CDM co-ordinator role with a principal designer role within the project team; introducing a duty on information, instruction, training and supervision to replace the duty to assess competence; removal of the domestic client exemption and transfer of these limited duties to the contractor/designer; and the replacement of the ACoP with tailored guidance. More →

March 27, 2014

Design of the Year shortlist contrasts what is practical with what is possible

by Simon Heath • Architecture, Comment, Workplace design

A great many of us pay architecture and design very little attention until it’s too late and we’re confronted with the workings of a mind that doesn’t consider whether just because we could really means we should. The kind of mind that designs a building that melts cars on the street or one with wind turbines that are so noisy they can’t be turned on. And so this week sees the announcement of nominees for the Design Museum Designs of The Year awards. It’s a studiedly eclectic list. In amongst the Lego calendars and texting fire alarms we also find a mobile gaming app designed to be used over many centuries (it is impossible to finish it in your lifetime, natch) that, it says here, “questions the inevitability of death, the meaning of legacy and the nature of progress”. I’ve searched for signs that this might be satire without success. However, we’ll focus our consideration on the nominations for designs for the built environment. More →

March 25, 2014

Robotic managers likely to lack empathy and forget ethics, claims CMI report

by Mark Eltringham • Workplace

A new report into the judgements of managers has concluded that they are significantly more prone to responding in a ‘robotic’ way to moral questions than the general population, relying on handed-down rules rather than their own ethical standards. The report, Managers and their Moral DNA, was commissioned by the Chartered Management Institute (CMI) in conjunction with personality testing website Moral DNA. It found that nearly three quarters of managers (74 percent) lack empathy and do not fully consider the moral consequences when they take decisions, which is 28 percent higher than the general population. The report also claims that managers are 4 percent more compliant with rules and 5 percent less caring in their ethical decision-making at work than in their personal lives, a figure that tallies with other results from the Moral DNA database according to the report’s authors.

March 11, 2014

Building Futures Group announced following merger of FM bodies

by Sara Bean • Facilities management, News, Property, Public Sector

The name of the new organisation resulting from the merger of Asset Skills, the CSSA and the FMA is the Building Futures Group. Talks regarding the merger of the groups began last May, and despite the BIFM pulling out of the discussions in August the rest of the groups have gone ahead to form the new representative organisation for the Housing, Property, Planning, Cleaning, Parking and Facilities Management sectors. The new group has also announced Sarah Bentley of Asset Skills as its Chief Executive. She said: “The rationale for the merger was that the industry lacked a consolidated, unified voice. The Building Futures Group will coordinate the sector’s voice and provide a platform that has been so sadly missing. We are fully committed to raising the profile of the industry and transforming the sector”. More →

March 11, 2014

A field guide to workplace terminology (part 2)

by Simon Heath • Comment, Facilities management

A year ago we published the first part of Simon Heath’s acid lexicon of the terms people use to obscure the reality of what it is they actually mean. Part One can still be read here. While much has changed over the past year, we are fortunate that Simon’s corrosive, witty and informed take on corporate bullshit, and especially that applied to the parochial field of workplace design and management remains constant. He’s part of a long tradition of those who apply satire to skewer logorrhea, doublethink and obfuscation, the best example of which remains Ambrose Bierce’s Devil’s Dictionary which is quite remarkably caustic and spares no one. First published in 1881 it maintains much of it power and topicality, for example in its definition of Conservative as: “a statesman who is enamored of existing evils, as distinguished from the Liberal, who wishes to replace them with others.”

February 27, 2014

New guidance published to help close the health and safety gap

by Sara Bean • Facilities management, News

There is nothing more welcome to the ‘elf n safety’ hating tabloid press than tales of health and safety over-zealousness. So they must have rejoiced today at the publication of a new survey which reveals the extreme lengths some small firms mistakenly go to trying to comply. This included completing a risk assessment for using a tape measure or introducing written guidelines for walking up stairs. However, these examples were actually uncovered by the Health and Safety Executive (HSE), itself, which is encouraging small and medium sized employers to use its free online tools and guidance, specifically designed to help them get their risk management right. The H&S ABC is full of straightforward information to help small firms save time, effort and money by identifying the things they really do and don’t need to do. More →

February 13, 2014

Why do we bother going to work? Good question.

by Mark Eltringham • Comment, Facilities management, Flexible working, Workplace

While the UK Government continues to explore new ways of getting people back to work more quickly following (or even during) illness, there are a number of counterpart questions that they continue to fastidiously ignore, one of which is ‘why bother?’. We might all ask ourselves that from time to time, whether petulantly or as a pressure-relieving alternative to ramming a co-worker’s head through a window or a laptop in a dumpster. But there are also reasons to raise the question coldly, rationally and with full awareness of all the facts, not least when it comes to assessing the increasing cost of going to work in the first place. Put simply, for many people it makes little or no financial sense to go to work.

January 29, 2014

Modern romance: advice to employers on managing workplace relationships

by Pam Loch • Workplace

Despite all the cautionary tales regarding the dangers of office romance, countless employees start up relationships with co-workers every year. Whether sparks fly over the work photocopier or more likely, on a Friday night in the pub after work, the workplace still beats the internet for finding romance. The sheer number of hours we spend with colleagues together with the stresses and strains of work, can lead to close friendships that may go on to become a relationship further down the line. Research shows that couples who met at work are most likely to marry. However, the fact is that many relationships can and do fail and this is no less so for workplace relationships. Whilst clearly there are issues for the people involved to manage, it can also create headaches for employers. More →