March 29, 2019

Co-design is an old idea, but it belongs to the 21st Century like never before

by Jonathan Hindle • Comment, Workplace design

As with so many apparently new ideas that resonate in a contemporary context, co-design has a long history. Originally referred to as cooperative or participatory design, it was first applied in Scandinavia in the 1960s and 70s, especially as a way of engaging stakeholders in the public sector in the design and development of IT projects, healthcare and workplaces. Arguably, our modern understanding of the idea was first set out by C.K. Prahalad and Venkatram Ramaswamy in a 2000 Harvard Business Review article called Co-opting Customer Competence and a subsequent book by the authors on the subject. They argue that there is a growing trend for firms to actively seek the insight and competence of customers to offer them better solutions, tailored to their own needs. More →

March 29, 2019

Smartphone addiction is driven by need to connect, but means we make bad choices

by Mark Eltringham • News, Technology, Wellbeing

Two new studies published in the Journal Frontiers in Psychology explore our complex relationships with smartphones. The first study from Canadian researchers, concludes that our addiction to smartphones is a real phenomenon but one that is rooted in a primal desire to connect with other people, suggesting that smartphone addiction is best described as hyper-social, rather than anti-social. However, the second study led by academics in Brazil claims that a pronounced preoccupation with smartphones can lead to poorer decision making.

March 29, 2019

Need for employee resilience heightened in a time of constant change

by George Eltringham • News, Workplace

Challenges facing UK businesses in the next five years have heightened the need for employee resilience, according to new research from recruitment specialist Robert Half UK. As businesses adapt to an ongoing period of change, more than nine in 10 (94 percent) CFOs think developing resilience amongst their employees will be important over the next two to five years, with 43 percent citing this as very important. This is critical to almost all (97 percent) CFOs from London-based businesses – the UK’s financial hub. More →

March 28, 2019

Government lacks the know-how to help disabled people get into work

by Neil Franklin • News, Workplace

The Department for Work Pensions has limited evidence of what works when it comes to supporting disabled people to work, according to the National Audit Office (NAO) in a report published today. The number of disabled people in work has risen by 930,000 (31 percent) in the last five years, but this has not been matched by a reduction in the number of disabled people who are out of work. The NAO found that the government’s headline goal of getting one million more disabled people into work from 2017 to 2027 cannot be used to measure the success of its efforts. The Department itself recognises that this measure cannot be linked directly to any specific government policy or programme. Broader factors, such as more people who are already in work reporting a disability, and rising employment rates, have a significant effect on the measure. It therefore lacks a target for which it is willing to be held to account. More →

March 28, 2019

The rise of the digital workplace is transforming the physical office

by Giles Fuchs • Comment, Coworking, Workplace design

A recent survey by Gartner predicts that one in five workers will have an AI bot as their co-worker by 2022. It’s almost impossible to talk about the future of the workplace without mention of AI or robotics, and is therefore hardly surprising that there is a feeling of apprehension amongst workers. PwC’s 21st global CEO Survey in 2018 revealed that between 23 percent and 51 percent of respondents were “extremely concerned” about the speed of technological change, and indicated “anxiety about the impending promise and perils of AI.”

March 27, 2019

New book on the future of work argues that the office is not just surviving, but thriving

by Sara Bean • Facilities management, Flexible working, News, Property, Workplace design

A new book from RIBA Publishing, which examines the future office, argues that despite predictions that the office is on the verge of extinction, it is not only surviving, but thriving. Digital technologies have spurred this transformation, and with it, the metamorphosis of our entire working environment. The office of today can vary from a sweeping open expanse of ergonomic, futuristic workstations, to a local coffee shop. Future Office: Next-Generation Workplace Design debates tradition, change, and the future of how we work and where.

March 26, 2019

Automation could replace 1.5 million UK jobs, according to Government study

by Neil Franklin • AI, News, Technology

Around 1.5 million jobs in England are at high risk of some of their duties and tasks being automated in the future, Office for National Statistics (ONS) analysis shows. The ONS has analysed the jobs of 20 million people in England in 2017, and has found that 7.4 percent are at high risk of automation. Women, young people, and those who work part-time are most likely to work in roles that are at high risk of automation. More →

March 26, 2019

Four day working week would still allow people to complete their work

by George Eltringham • Flexible working, News

Ahead of daylight savings this weekend, The Workforce Institute at Kronos Incorporated has released part two of a global survey examining how employees across eight nations view their relationship with work and life, asking the simple question, “What would you do with more time?” These results from The Workforce Institute at Kronos and Future Workplace came from a survey of nearly 3,000 workers across the UK, Australia, Canada, France, Germany, India, Mexico and the US look at the rationale for a four day working week.

March 22, 2019

The future of work will be defined by four models, claims RSA

by Mark Eltringham • News, Technology

The RSA’s Future Work Centre has released research that models four ‘futures of work’ by 2035 – and claims to show how out of touch politicians are with changes in the workplace. The report, published in partnership with Arup, claims to avoid the usual sensationalism around topics such as automation, the Internet of Things, surveillance, gig work and AI to establish what workers can expect in the workplace in the near future. The report applies morphological analysis to generate its four models of work.

March 22, 2019

UK gets new £5 million climate change research centre

by George Eltringham • Environment, News

Cardiff University has been selected as the main hub for a £5 million research centre to explore how we can live differently to achieve the rapid and far-reaching emissions cuts required to address climate change. A collaboration between Cardiff, Manchester, York and East Anglia Universities, and charity Climate Outreach, the Centre for Climate Change and Social Transformations (CAST) will work closely with industry, local/national governments, and charities to tackle climate change. It is funded by the Economic and Social Research Council. More →

March 22, 2019

New centre will assess potential for bias in algorithmic decision-making

by Neil Franklin • News, Technology

The potential for bias in the use of algorithms in crime and justice, financial services, recruitment and local government will be investigated by the UK government’s new Centre for Data Ethics and Innovation (CDEI). The CDEI will explore the potential for bias in existing systems and to support fairer decision-making. This may include increasing opportunities for those in the job market in existing recruitment and financial services systems. It will also explore opportunities to boost innovation in the digital economy. More →

March 21, 2019

Interiors are not enough to win the war for talent

by Ben Capper • Comment, Workplace design

I often refer to Google and Facebook in my blog, due to their influence on workplace design. Many consider them to be workplace interior’s holy grail. But today’s big employers are competing with one another on a much broader set of principles. Cool interiors alone just won’t cut it. Zürich, like many European cities is home to a large number of global brands, with bustling financial services and tech sectors. I regularly hear of people with multiple job offers taking a job with a lower salary, rather than accepting a role in a company that doesn’t reflect their ideals. This decision can be influenced by office design and facilities, career development options, corporate culture and much more. More →