March 14, 2019

Mobile working is a recipe for business success

by Sally Elliott • Comment, Technology, Workplace design

Today, the Fourth Industrial Revolution is changing the face of work as we know it: introducing AI and automation to the workplace and creating a drastic shift in the skills required by organisations today. As automation increasingly frees employees up from the repetitive, process work that can so often dominate their day-to-day, organisations are instead looking to employees to showcase their critical thinking and creativity. Indeed, McKinsey’s Skill Shift confirms that by 2030 the demand for higher cognitive skills, such as creativity, critical thinking and decision making will grow by 14 percent in Europe.

March 13, 2019

We need to change the terms of the open plan office debate

by Mark Eltringham • Architecture, News, Workplace design

New workplace data from the Gensler Research Institute claims to challenge the current narrative surrounding the open plan office ‘debate’ and uncovers the right way to invest in work-focused amenities, including coworking, that result in higher employee engagement, business performance and profit. The 2019 Gensler US Workplace Survey includes the input from more than 6,000 US office workers across a variety of industries and demographics to provide new insight into not only what makes an effective workplace, but the investments companies can make to improve employees’ workplace experience and performance. Reports for the UK, Germany, Latin America and Asia are also available here.

March 12, 2019

Insight promotion: creating a frictionless (not flawed) workplace experience

by Freddie Steele • Company news, Insight promotion, Workplace design

To mark the launch of Workplace House, a multi-brand co-creation space in the heart of Clerkenwell, a consortium of participating brands hosted an event to explore the factors that contribute towards a good (and not so good) workplace experience.

March 11, 2019

Riffing on the issue of workplace design and creativity ⁰

by Mark Eltringham • Features, Workplace design

We are often told that one of the main objectives of workplace design these days is to help people become more creative. Now, there are all sorts of complications bound up in this, not least the assumption that you can help or even will people to become more creative, especially in an environment that still wants, in some way at least, to supervise what they do and when and where they do it. A working environment designed for creativity only works in the context of a culture that facilitates it. And here’s where the problem lies. More →

March 11, 2019

Many leaders lack the skills needed to manage in the digital age

by Neil Franklin • News, Technology

A study conducted by The Oxford Group (registration) claims that companies are struggling to adapt to a digital workplace as leaders lack the critical digital skills they need to transform the organisation. Whilst 96 percent of respondents said the onus is on leaders to drive the adoption of new technologies and 94 percent believe it’s important for leaders to challenge traditional ways of thinking, only a third (33 percent) of leaders feel well prepared to lead their business. Gaps in leaders’ digital skill-sets are having a major impact on their ability to transform; 41 percent say that a lack of digital expertise makes decision-making more difficult, and 30 percent say it has prevented their team from innovating.

March 8, 2019

On International Woman’s Day – why advancing women is still not a business priority

by Sara Bean • Comment, Legal news, News, Workplace

It has probably not escaped your notice that today is International Woman’s Day, which for Workplace Insight means a plethora of studies on the topic of women/jobs/salaries and ways women might work differently to men. We’ve decided not to waste anyone’s time and ignored most of them (particularly the patronizing ones on how ladies are so intuitive) but managed to find a few kernels of information. First, the good news that women have doubled their share of top jobs at technology companies, pulling in higher salaries than men last year, according to executive search firm Odgers Berndtson. More →

March 7, 2019

A workplace chatbot might soon be one of your new best friends

by John Hildebrands • Comment, Technology

If you’ve ever wished you could delegate certain routine tasks to an assistant, then a chatbot could be just what you need. Staff working for Unilever will soon be able to get HR advice from Una, a new member of staff who will be available worldwide and at any time of day. Una is a chatbot, capable of conversing with employees in 106 countries, using 32 languages, Unilever’s Keith Williams told a conference last year . Unilever employees can contact Una through Skype for Business and complete tasks such as getting information about benefits, claiming for healthcare or selling shares. It saves time poring over FAQs or filling-in forms, and it frees HR staff for more complex queries. More →

March 7, 2019

Firms must break bad habits if they want to improve relationship with employees

by Neil Franklin • News, Workplace

To select, engage and retain the best talent, companies are going to have to break their entrenched bad habits, according to a new report from The Myers-Briggs Company. It claims that its Global Trends Report (registration) sets out how businesses can select the best employees, provide effective leadership and help their people to work together efficiently and harmoniously, despite a rapidly changing and increasingly complex business landscape. More →

March 7, 2019

Public sector organisations continue to lead the way in flexible working, claims report

by Neil Franklin • Flexible working, News

A new report published by Softworks (registration) claims that Public Sector organisations continue to lead the way in flexible working with an extensive range of flexible working options available to employees. The most popular flexible working option is part-time working with 94 percent of public sector organisations offering this. This was followed by flexitime with 88 percent of organisations allowing their staff to have flexible start and finish times.

March 6, 2019

Beware the great apex fallacy of workplace design ⁰

by Mark Eltringham • Comment, Flexible working, Furniture, Technology, Workplace design

Of all the memes and narratives that corrupt public discourse about workplace design, the most pernicious is the one that suggests there is a linear evolution to some grand end point called the Office of the Future. There is a natural human inclination to buy this sort of idea, fed by an assumption that what we find most interesting, aspirational and hence what we read and talk about forms a goal. Read any style magazine and you’ll see the same process at work in every facet of our lives. This is why so many people are quick to consume and then regurgitate the idea that what we see happening in the world’s great tech palaces and creative offices represents the apogees of design to which the rest of us must one day succumb. More →

March 6, 2019

It’s not a skills gap, it’s a diversity gap

by Agata Nowakowska • Comment, Workplace

As digital transformation impacts organisations in every industry, the workplace as we know it is evolving fast. For IT leaders, the accelerated rate of technological change means the pressure is on to deliver, manage and secure new platforms. But the wider ramifications of digitalisation projects are proving profound, leaving business executives facing a dilemma. More →

March 6, 2019

Less time spent commuting is key to workplace wellbeing

by Neil Franklin • Flexible working, News

Lenovo has released a study on ‘Britain’s evolving workplace’ (registration). It claims that more than three quarters (76 per cent) of those that have no commute by working from home are overall satisfied with their job and a third (37 per cent) of those surveyed admit to choosing their current role based on its close proximity to their home. The report claims that the changing nature of the modern workplace benefits both workers and employers, with one in ten workers most productive outside of typical 7am to 6pm working hours and a quarter (26 per cent) wishing to work more flexible hours.