February 8, 2022
Remote work monitoring software used by four in five employers
According to a new report from Instant Offices (registration), four in five employers whose staff are offered hybrid or remote work are already using employee monitoring tools to track work performance and activity. According to the study: 78 percent of companies report using employee monitoring software to track worker performance and online activity; 73 percent say stored recordings of calls, emails, and messages have affected team members’ performance reviews; over 50 percent say they are implementing non-traditional monitoring techniques; and 94 percent of employers track emails. More →
January 25, 2022
Hybrid working? Let’s put on a show
by Mark Eltringham • Comment, Flexible working
I’m currently rereading Art Kleiner’s masterful book The Age of Heretics which describes the history of ground-breaking thought in management in the 20th Century and the lessons we forget. It remains a relevant book for the new era of ‘hybrid working’ because the book draws a distinction between two fundamental schools of thought in management theory. One of these sees management as a numbers game in which people are inherently problematic and so must be directed what to do based on data and routines of desirable activity and behaviour. And the other sees people as well meaning, capable and adaptable with managers there to facilitate and channel their abilities and help them develop. More →