January 30, 2024

Return to office mandates linked to higher business travel costs

by Neil Franklin • Flexible working, News, Technology

The majority of UK travel managers (89 percent) say travel is a growing business priority in 2024, anticipating increased budgets driven by return-to-office policies, inflation and ESG requirements. This is a key finding in new research by Uber for Business which claims to reveal a resurgent demand for business travel. The research, drawing insights from over 250 corporate travel managers across the UK, sets out to explore the top business travel trends and challenges to watch in 2024. In this landscape of shifting dynamics, where emphasis on ESG requirements is intensifying, there is an increasing need for innovative travel management solutions, the firm says. More →

January 26, 2024

RIBA issues new guidance on including more people in decision making on buildings and places

by Jayne Smith • Architecture, Facilities management, News

One of the regular, longstanding gripes of our publisher Mark Eltringham (there are many) is that architects don’t particularly like non-architect folk having any sort of opinion on what they do. You can read him banging on here (ten years ago!) and elsewhere about the problems architects have with muggles. Now the Royal Institute of British Architects (RIBA) has pulled a rabbit from the hat by publishing new guidance to ensure that stakeholder engagement is considered, when appropriate, at every stage of planning, designing and constructing buildings and places. It remains to be seen what the rank and file make of this and what it means by ‘when appropriate’. More →

January 26, 2024

Age gaps between colleagues linked to lower productivity

by Jayne Smith • News

Employees who are much younger than their managers report lower productivity than those closer in age due to a lack of collaboration between employees of different generations, according to new research from the London School of Economics and Political Science (LSE) in collaboration with consulting firm, Protiviti. An external survey conducted by LSE of 1,450 employees in the finance, technology and professional services industries in the UK and USA, found that friction between different generations was driving down productivity and that firms need to develop intergenerationally inclusive work practices. More →

January 25, 2024

Less than half of executives consider the impact of organisational change on people

by Neil Franklin • Business, News

A new poll from O.C. Tanner claims that less than half of UK leaders (47 per cent) take their employees into account when deciding to enact business-wide changes. And just 44 per cent of UK senior leaders seek employee opinions as changes are rolled-out. These are the findings from O.C. Tanner’s 2024 Global Culture Report which gathered data and insights from more than 42,000 employees, leaders, HR practitioners, and executives from 27 countries worldwide including 4,818 from the UK. More →

January 25, 2024

BCO’s new research agenda sets out a new vision for the office

by Jayne Smith • Facilities management, News, Property

The British Council for Offices has unveiled its new research agenda, which will it says will aim to guide and inspire the office sector amid disruption. The BCO says the agenda is a direct response to the current and ongoing dynamics in the office sector. The publication aims to lay the groundwork for a new vision of the office as an economically productive, occupier-first, technologically enabled and sustainable part of our built environment. More →

January 25, 2024

The final word on … responsibility

by Mark Eltringham • Business, Comment

There have been many experiments over the years that expose the darker aspects of human nature. One of the most telling of these was carried out by two American researchers called John Darley and Bibb Latane in 1968. The two men’s work was partly inspired by a notorious 1964 murder in which a woman called Kitty Genovese was stabbed to death in public. The murder took place over a period of around half an hour, during which a number of witnesses who watched the crime from their windows failed to help the victim.

January 24, 2024

The final word on workplace wellbeing

by Mark Eltringham • Comment, Wellbeing

The final word? Of course not. Nearly six years ago, we published an article that described how the quest for productivity had been supplanted almost entirely by a new emphasis on workplace wellbeing. It was the final nail in the coffin of scientific management and its central notion of the office as a factory, subject to rigid times and places of work and manufacturing’s culture of process, efficiency and productivity. The office a splice of factory and panopticon. More →

January 18, 2024

People have some very interesting views about their own productivity, and that of everybody else

by Neil Franklin • News, Workplace

Just as everybody thinks they are a better than average driver or more intelligent than average, a new survey from HR and payroll software provider Ciphr suggests that employees self-rate their own productivity far higher than they rate other people’s productivity levels. They also think that people working in HR, marketing, and senior management roles are the least productive. According to the poll, UK employees perceive HR teams as being particularly unproductive, compared to other colleagues and departments in their organisations. More →

January 18, 2024

Workplace piffle, humane design and throwing away the blank slate

by Mark Eltringham • Comment, Technology, Wellbeing, Workplace design

The piece I wrote on workplace bullshit came in for quite a bit of attention when it was published and also meant I was pointed to this excellent article on how to spot it when you see it. Lots is said about the skills we’ll need to cope with the challenges of the current Century, but this is perhaps one of the most important. Especially trying to spot it in ourselves. Paradoxically, but understandably, we already seem reasonably able to spot it in our politicians and other people we don’t quite trust. More →

January 17, 2024

CEOs remain optimistic about short term growth, quarter are planning to replace people with AI

by Neil Franklin • AI, Business, News, Technology

The proportion of CEOs who believe global economic growth will improve over the next 12-months has more than doubled. At the same time, the proportion of CEOs concerned about their long-term business viability has risen to 45 percent as tech and climate pressures accelerate, according to PwC’s 27th Annual Global CEO Survey. However the survey, published to coincide with the annual World Economic Forum jamboree in Davos, also reports that artificial intelligence will result in dramatic job losses in 2024 and beyond. A quarter intend to cut their headcounts by at least five percent “due to generative AI. More →

January 17, 2024

A divine spark of inspiration for office occupiers and designers

by Mark Eltringham • Briefing, Premium Content, Workplace design

Organisations are having to rethink the form and function of their offices in ways unprecedented in their relatively short history. And perhaps the biggest challenge is to create places to work that reflect the organisation’s culture and the needs of the people who work there (some of the time). One possible framework for aligning an office design model with the culture of the organisation is presented in a supplement published in the current issue of IN Magazine called Gods of Work. Published in partnership with Modus, it draws on management and organisational theory and established models of office design to suggest solutions to some of the challenges facing organisations as they rethink the way they work. The office of the future for most organisations will be smaller, but much better and we hope this becomes an invaluable guide for those setting out on that path.

January 15, 2024

Forget all the talk of Blue Monday; work is still (largely) good for us

by Mark Eltringham • Comment, Facilities management, Wellbeing, Workplace

So here it is. Blue Monday. Today. Officially the most depressing day of the year. We say ‘officially’, but like the idea of ‘Body Odour’ its common usage hides the fact that it was originally created as part of a PR campaign, in this case one for Sky’s travel channel in 2005. The whole idea of Blue Monday is couched in a pseudo-mathematical equation which includes factors like the weather, levels of debt, time since Christmas, low levels of motivation and, apparently, an unspecified variable known simply as ‘D’. More →