Search Results for: communications

May 23, 2016

Many EU workers clinging to their fax machines and desktops, claims report ⁰

by Neil Franklin • News, Technology, Workplace design

If you think the way people work is probably not quite as glossily portrayed in the media, then you’d probably be right. A lot more European workers than is commonly supposed still believe that fax machines are essential business tools, according to a new report from unified communications business Fuze. In a study of the working habits of 5,000 EU employees, it found that the fax machine is considered ‘essential’ by 30 percent of workers in the UK, 39 percent in Germany and 42 percent in France. The report also found that many also think that desktop computers are still more important in their day-to-day working lives that laptops, tablets or smartphones. Anybody horrified by the report’s findings will be heartened by its claim that the machines will die off in time as a new generation of people who don’t know what the hell a fax machine is supplant those who still cling to their battered, old, paper-based devices.

May 9, 2016

Public neither knows nor cares about the coming era of smart cities ⁰

by Mark Eltringham • Cities, News, Technology

The smart city is the poster child for the new era of immersive digital living, but the British public remains ‘clueless or indifferent’ about the nature of smart cities and what they will mean for their lives, according to a new report entitled: Smart Cities – Time to involve the people published by the Institution of Engineering and Technology. The report claims that only 18 per cent of the British public has heard of a ‘smart city’ and many are unaware that city-wide technologies could improve the quality of life in urban areas. One third of respondents were unable to select the correct definition of a smart city from a list of options. Eight per cent of respondents opted for “a city that has a higher than average proportion of universities and colleges and aims to attract the most intellectual”. And a further five per cent saw it as “a city that has a strict cleaning regime for its buildings, roads and public places”.

April 29, 2016

UK’s ‘best workplaces’ announced by Great Place to Work ⁰

by Mark Eltringham • News, Workplace, Workplace design

Great Place to Work has announced what it considers to be the UK’s best workplaces. The category for large firms was headed by McDonald’s and IT firm Softcat followed by Salesforce UK, Cisco, Capital One and Hyatt. The medium sized organisation category was headed by housing association RHP Group followed by manufacturers Cosatto, financial services firm Goodman Masson, R Twining & Company and IT provider UKFast. IT companies were also prominent in the small business category with Foundation SP and DMW, first and second respectively followed by professional services firm Futureheads Recruitment, non-profit Resurge and professional services firm, New Chapter Consulting. Google topped the best multinational category, followed by SAS Institute, manufacturing firm WI Gore & Associates IT firm Net App and telecommunications firm Telefonica. A full report on the awards including its methodology can be found here.

April 21, 2016

Employees squander a month each year checking email outside of work ⁰

by Mark Eltringham • Flexible working, News, Technology

A study published today by enterprise service management firm Samanage, confirms that US employees are spending a significant amount of time checking email after hours. What is perhaps more surprising is the amount of time they spend on this. The report claims that a significant proportion of workers are spending far more time emailing outside the office than they do taking vacation. Among the 1,500 US adults surveyed in the Email Overload Survey, more than one in three (35.2 percent) check email at least one hour a day outside of work hours, totaling more than 30 days of extra work per year. Given the average US worker receives 10 days of vacation annually, employees are spending triple that amount of time emailing after work hours. It’s also clear that Americans have a hard time putting down their mobile device and stepping away from email as respondents reported checking their work email instead of sleeping or eating.

April 6, 2016

What Johan Cruyff can teach us about the contemporary workplace ⁰

by Andrew Brown • Comment, Facilities management, Workplace design

The Dutch (and to an extent, their north European neighbours in Scandinavia) are regarded as leaders in ideas on how to improve employee engagement, productivity, wellbeing and basically putting people ahead of the capital asset. It’s why people are heading off to Amsterdam this week for the Smart Workplace Design Summit. What you might not know is that this whole approach is deeply rooted in Dutch culture. There is a distinct Dutch way of doing things. FM World is planning to explore this in a forthcoming issue in May. In the article readers will hear from organisations like Veldhoen and their adherence to the concept of activity based working (ABW). Veldhoen has a philosophy about workplace and how to improve an organisations performance. It all hinges on ABW. They won’t bother working with you unless you buy into their way of doing things. This is very Dutch. And why not. It works: Veldhoen get results.

March 23, 2016

Younger generation of staff want workplaces to utilise ‘live’ technologies ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology

The next generation of employees believe that if employers they want to attract and retain the best talent, they need to change their approach to new ‘live’ technologies which enable people to communicate in real time. According to new global research (albeit from a video comms company) despite 85 percent of employees using video as part of their everyday lives, only 28 percent say their employers are proactively encouraging them to use video at work to communicate. 72 percent feel that live video has the power to transform the way they communicate at work and 69 percent believe that increased use of video conversations would help employee retention at all levels within the organisation. The research, conducted among 4,000 employees across the UK, Germany, France and the US, also found that only one in seven (14 percent) employers is good at providing communications tools at work which mirror those employees use at home.

March 16, 2016

Hong Kong, London and Beijing most expensive cities for office space ⁰

by Sara Bean • Cities, Facilities management, News, Property

Hong Kong is the world’s most expensive office location, followed by London, Beijing and New York.This is according to JLL’s Premium Office Rent Tracker, which compares like-for-like occupation costs across 24 cities around the world. This ranks Established World Cities such as New York and London, Emerging World Cities like Shanghai, Dubai and Mumbai, and New World Cities such as San Francisco, Boston and Toronto. The latest research shows that six of the top ten most expensive cities for office rentals are in Asia; with Hong Kong the world’s costliest office rental market on a net basis as well as including added costs such as service charges and property tax. The tracker found continued demand prime office space, despite a rise in economic uncertainty; while across the global cities, the technology, media and telecommunications sectors are moving into premium office space – previously dominated by the finance and professional services sector.

March 4, 2016

Technology in the office failing to keep pace with the digital revolution ⁰

by Sara Bean • Facilities management, News, Technology, Workplace

Despite, or possibly because of the development of sophisticated digital handheld devices, a majority (85 percent) of UK office workers believe they would be able to perform their duties more efficiently if their workplace was equipped with better technology. In fact, 16 percent said that the technology they use at home is far superior to that provided by their employer. The research, conducted by webexpenses, found that over a quarter (28 percent) of respondents felt client relationships and sales could also benefit from a boost in technology at their organisation. When asked about what aspects of their job could be improved by better technology, 41 percent said that the management of teams and internal communications could be greatly enhanced. The workers also said that poor temperature controls (21 percent) a lack of space available in the office (20 percent), and their company’s reliance on arduous paper based processes (14 percent) were other sources of frustration.

March 2, 2016

Employers’ attraction and retention rates rise with flexible working offer ⁰

by Sara Bean • Flexible working, Legal news, News, Workplace

Although a quarter of UK workers now regularly work out of the office, there is a still a significant number (39 percent) who don’t know they have the right to request flexible working. Yet according to new research from UC EXPO, conducted amongst 1,000 UK office workers, job roles offering flexible working are more likely to attract a better candidate, with 82 percent of workers saying they would be more likely to take a job that offered flexible working benefits. An additional 71 percent said that the offer of flexible working would help businesses to attract a greater international talent pool. The research finds that the benefits of flexible working are more widely recognised than a year ago, with a fifth (22 percent) of those surveyed having worked at home or remotely more throughout 2015 than in 2014. Productivity concerns around employees working from home is decreasing, with over two-thirds (67 percent) believing that productivity levels either increase or stay the same when they work remotely.

February 29, 2016

UK firms held back by government’s mediocre broadband targets ⁰

by Mark Eltringham • Flexible working, News, Technology

British companies are growing increasingly exasperated by the UK Government’s failure to provide a world class Broadband infrastructure, according to a new report from the Institute of Directors which will be published later today. According to the report, Ultrafast Britain, the UK is lagging behind many other countries, yet the Government continues to display a ‘poverty of ambition’ on the matter. The report suggests that the commitment to offer 95 percent coverage of ‘superfast’ broadband to the UK by next year is woefully inadequate and the target instead should be to offer speeds of 10 gigabits per second by 2030, around a thousand times faster than the current official target of 10 megabits per second by 2020. Last week the IoD joined those criticising the feeble management of telecoms regulator Ofcom on the issue, calling for the break-up of monopoly broadband infrastructure provider BT Openreach.

February 22, 2016

Commercial property costs organisations more than commonly supposed ⁰

by Sara Bean • Facilities management, News, Property

The British Council for Office (BCO) has released a new report which questions the commercial property industry’s commonly ‘accepted wisdom’ that if you break down overall business operation costs, 80 percent of the total goes on salaries and 10 percent on property, with other expenses making up the rest. The BCO’s analysis has found that a more realistic split is 55 percent (salaries), 15 percent (property) and 30 percent (other business costs). So while salaries continue to dominate overall costs, property and non-property business costs play a greater role than the commonly received idea. The BCO believes this clearer understanding of how much property represents of overall business costs will now change, influence and underpin business decisions. This new analysis may also have an impact on rental forecast and could also affect the impact of changing business rates – affecting what organisations may be able to afford.

January 28, 2016

The future of next generation TMT workplaces explored in new report ⁰

by Mark Eltringham • News, Property, Technology, Workplace design

A new report from property adviser Cushman & Wakefield claims to outline the key future property trends for TMT workplaces based on the views of decision makers from global Fortune 500 organisations, architects, designers, founders of start-ups and high-growth businesses. The Future of the TMT Workplace report produced in association with Unwork, identifies the key forces ‘driving change and necessitating TMT players to fundamentally rethink their workplace strategies’. These include frictionless growth, engineered serendipity, the ‘gig’ economy, the pace of technological change, demand for top technological talent far outstripping supply and where to locate in order to succeed.At this week’s launch event for the report, a panel of expert speakers agreed that workplaces have a critical for TMT firms to respond to challenges such as the need to attract the most talented tech workers.