March 1, 2024

Navel gazing may not be the answer to the challenges facing workplace professions

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

An adherence to strongly held beliefs can make people think and behave in peculiar ways and get them tangled up in peripheral issues that take on a great deal of significance. Early religious artists, for example, spent centuries wrestling with the seemingly intractable problem of whether to depict Adam and Eve with belly buttons or not. More →

February 29, 2024

Two in five architects say they are already using AI on projects

by Jayne Smith • AI, Architecture, News, Technology

New research by the Royal Institute of British Architects (RIBA) suggests that 41 percent of UK architects are already using artificial intelligence (AI) on at least the occasional project, and of those, 43 percent think it has made the design process more efficient. The RIBA AI report includes the findings of a survey asking architects how they are using and plan to use AI. In the next 2 years, 54 percent of architects expect their practice to use AI, and 57 percent think it will improve efficiency in the design process. However, this ambition this doesn’t yet seem to be matched by investment, as 69 percent say their practice has not invested in AI research and development, and only 41 percent expect their practice to invest. More →

February 27, 2024

Where are the iconic office furniture products of yesterday?

by Mark Eltringham • Comment, Workplace design

Late last year, this image went viral on social media. It is of a group of Bauhaus design students from around 1927. They are called Martha Erps, Katt Both and Ruth Hellos. The full image (reproduced below) shows them with legendary office furniture designer Marcel Breuer, who Erps would later marry. The story of the photograph can be found here. On social media, though, the standard response from people of a certain vintage – my vintage admittedly – is to suggest that they were last seen supporting Echo and the Bunnymen at the Barrowland Glasgow in 1984. More →

February 25, 2024

Memories of the Office Age

by Mark Eltringham • Cities, Features, Working lives

No author uses the built environment like J G Ballard. In his 1975 novel High-Rise, the eponymous structure is both a way of isolating the group of people who live and compete inside it and a metaphor for their personal isolation and inner struggles. Over the course of three months, the building’s services begin to fail. The 2,000 people within, detached from external realities in the 40-storey building, confronted with their true selves and those of their neighbours, descend into selfishness and – ultimately – savagery. More →

February 23, 2024

Rejection of flexible working request shouldn’t blind employers to their legal duties

by Amy Leech • Comment, Flexible working

Flexible working has continued in many workforces since the pandemic. The most common pattern is a hybrid one where employees split their time between the office and home. However some employees are now looking to work remotely on a permanent basis. This is what happened in Wilson v Financial Conduct Authority 2302739/2023. The Claimant submitted a flexible working application requesting to work entirely remotely using her computer and other electronic equipment and to complete all her work without attending a physical office location. The Respondent’s policy was that post-pandemic, the Claimant was expected to work in the office 40 percent of the time and could work the other 60 percent remotely. More →

February 22, 2024

Cities worldwide are grappling with the delicate balance between nighttime charm and sustainability

by Helen Parton • Cities, Environment, Features, Lighting

As well as the delights of daytime, cities around the world have long been defined by how their iconic landmarks come to life at night. Think of London’s illuminated riverside or Amsterdam’s canals lit up after dark. These vistas almost come to be synonymous with these places’ very identities. Aston Woodward, co-founder of asset management firm Oxygen also brings one of Australia’s best-known destinations into the mix. “Well-lit buildings at night in any city are attractive. Sydney is a good example and at night is dramatic. Many tourists as well as residents sit and admire a variety of size and colour and interactions generated from the buildings’ lighting.” More →

February 20, 2024

Middle managers are the secret sauce of productivity, say knowledge workers

by Jayne Smith • Business, News

Research from ClickUp claims to reveal the crucial role that middle managers play in driving productivity. The study found that 81 percent of knowledge workers who responded to the survey think that middle managers, defined as those below top level management and typically in charge of departments or groups, are the people most responsible for driving team productivity, with 68 percent rating the middle managers they work with as very or extremely effective. More →

February 7, 2024

Of mice and men

by Mark Eltringham • Comment, Flexible working, Technology

The history of the humble computer mouse dates back to the 1960s and engineer Douglas Engelbart’s work on improving the way people and computers interact. He initially called the device he envisaged a ‘bug’ but the first prototype he created with Bill English was so unmistakeably a rodent that there was only one thing they could have called it. If only they had settled the question of whether the plural was mouses or mice. More →

February 2, 2024

Life at the coalface: How the agile workplace first appeared in the mid 20th Century

by Mark Eltringham • Comment, Wellbeing, Workplace design

The idea of diffusion of innovation has become so embedded in our culture, and most recently so associated with the adoption of new technology, that we might assume it happens in predictable ways. The steps between innovators, early adopters, early majority, late majority, and laggards seem intuitive and certain even when their peaks might be unsure. And yet history teaches us that sometimes new ideas can take years or even decades to take hold, even when they are potentially world-changing and relevant for the era in which they were formulated. More →

February 1, 2024

Underutilised office space? I just can’t be bothered with it

by Mark Eltringham • Comment, Flexible working, Workplace design

A while ago, Antony Slumbers asked me why I thought firms had never done anything much about the underutilisation of their offices. This was in the first throes of lockdown-driven remote work hysteria, prompted by one of those headlines about how offices being half empty was some signifier of hatred for them.

January 26, 2024

Age gaps between colleagues linked to lower productivity

by Jayne Smith • News

Employees who are much younger than their managers report lower productivity than those closer in age due to a lack of collaboration between employees of different generations, according to new research from the London School of Economics and Political Science (LSE) in collaboration with consulting firm, Protiviti. An external survey conducted by LSE of 1,450 employees in the finance, technology and professional services industries in the UK and USA, found that friction between different generations was driving down productivity and that firms need to develop intergenerationally inclusive work practices. More →

January 25, 2024

The final word on … responsibility

by Mark Eltringham • Business, Comment

There have been many experiments over the years that expose the darker aspects of human nature. One of the most telling of these was carried out by two American researchers called John Darley and Bibb Latane in 1968. The two men’s work was partly inspired by a notorious 1964 murder in which a woman called Kitty Genovese was stabbed to death in public. The murder took place over a period of around half an hour, during which a number of witnesses who watched the crime from their windows failed to help the victim.