Search Results for: facilities

BIFM formally adopts new ISO definition of facilities management

BIFM formally adopts new ISO definition of facilities management

If you’ve ever wearied of the endless debate about a precise definition of facilities management, and thought the squabbling often seemed like the conflict over the right end to open an egg that led to war in Gulliver’s Travels, then salvation might be here with the news that the British Institute of Facilities Management has formally adopted the definition of facilities management set out in new ISO standards published earlier this year. That definition forms part of ISO 41011:2017 Facility management – Vocabulary, which was published in April this year. The definition finalised in the standards is: Facility management (facilities management, FM) — organizational function which integrates people, place and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business. In addition to the vocabulary standard, ISO 41012:2017 Facility management– Guidance on strategic sourcing and the development of agreements was also released earlier this year, while the most recently published – ISO/TR 41013:2017 Facility management – Scope, key concepts and benefits – was published in July.

Employers have a growing responsibility to provide staff with cycling facilities

Employers have a growing responsibility to provide staff with cycling facilities

This month, the British Council for Offices (BCO) launched a new report looking at the importance of offering better workplace facilities for cyclists in order to support the Government’s ambitious cycling growth targets. The Department for Transport’s £1.2bn cycling and walking investment strategy, published in April, aims to make cycling “the norm” by 2040. It plans to do this by improving cycling infrastructure and expanding cycle routes between city centres, local communities and key employment and retail sites, making improvements to 200 sections of roads for cyclists and providing funding for councils to invest in cycling schemes. In addition, city councils across the UK are making improvements to their cycling infrastructure. Last year, Sadiq Khan announced plans to spend £770m on cycling initiatives in London over the course of his term, in order to make riding a bike “the safe and obvious” transport choice for all Londoners. Birmingham City Council has pledged to invest more than £11m in creating two-way cycle paths, resurfacing canal towpaths, and even offering free bikes, with the aim of doubling the number of trips in the city made by bike from 5 percent to 10 percent by 2033, in order to make the city healthier, greener, safer and less congested.

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The provision of cycling facilities in offices is failing to meet a growing demand

The provision of cycling facilities in offices is failing to meet a growing demand

The quality of the cycling facilities being offered by many workplaces are currently falling short and risk undermining a Government drive to increase the number of people cycling to work; as according to new research published by the British Council for Offices, 16 percent of office workers claim that inadequate facilities are discouraging them from considering commuting by bike. In April, the Department for Transport stated an aim to double the number of cycling stages, defined as a change in the form of transport as part of a longer “trip” (e.g. cycling to the train station before catching a train to work), from 0.8 billion stages in 2013 to 1.6 billion in 2025. However, new research, commissioned by the British Council for Offices and carried out by Remit Consulting, finds that whilst 83 percent of workplaces in the UK offer some form of bike storage, less than half (47 percent) of this is covered and secure. Improved parking facilities could help increase numbers of those cycling to work, with 16 percent of office workers surveyed saying that better bike storage would encourage them to do so.

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BIFM calls for views on the scope and future of facilities management profession

BIFM calls for views on the scope and future of facilities management profession 0

As part of its ongoing commitment to the FM profession and its members BIFM has commissioned research by independent consultants 3edges, to explore how well equipped the facilities management profession is to support the future world of work. As part of the study, a survey has been issued direct to BIFM members this week, covering aspects about individuals and their roles, the FM profession, workplace and BIFM. All BIFM members are invited and encouraged to participate. It is hoped that the findings will inform BIFM’s future direction as a professional body, enabling the Institute to refine its offering to both its members and the FM profession.

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Nearly half of occupants say their building’s toilet facilities need some improvement 0

Most FMs would tell you that the state of the workplace toilets is often one of the main determinants by occupants on how well the facilities department is doing its job. So it’s disturbing to learn that according to a new survey a significant number of employees have cause to complain about the state of their workplace toilet facilities. The research, carried out by the Association of Plumbing & Heating Contractors claims that 16.5 percent of people are unhappy at work due to the condition of their employer’s toilets which is having a negative impact on their levels of engagement. Their research found 43.8 percent of the people surveyed felt their workplace toilets needed to be better maintained. And when asked if their workplace toilets require updating or refurbishing, 44.4 percent said they did. London seemingly has the worst workplace toilets with 50.9 percent of workers surveyed believing they need to be better maintained and require refurbishing.

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Facilities managers should become “gardeners” rather than architects, claims report

Facilities managers should become “gardeners” rather than architects, claims report 0

A new white paper from ’boutique’ facilities management firm Anabas. It claims that the proliferation of diverse office environments and agile working means that facilities managers must develop a greater insight into the behaviour of people to help them deliver. The report, What Type of Office Worker Are you?, claims that it ‘helps to rediscover what it means to be human in the workplace and takes us back to the beginning by focusing on understanding individual behaviours, work styles and how they influence interaction within the workplace itself. It examines the importance of people in the workplace and discusses the ‘work style formula’ of – Culture + Mobility + Temperament – demonstrating how this can guide behaviours. It also claims to identify four main types of worker based on brain chemistry; Pioneers, Guardians, Drivers and Integrators and how despite the differences, each is driven in the same way, by the environment.

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Reflection on facilities management and the people I’ve met along the way

Reflection on facilities management and the people I’ve met along the way 0

facilities management there and back againI’m in reflective mood. Yesterday was #WorldFMDay, I thought I should reflect on my affection for, and criticism of, Facilities Management (or Facility Management). It is merely one person’s perspective. But it may provide a viewpoint, perhaps useful (or not) for the younger professionals joining our sector. There are some great, varied, and sometimes well-paid careers ahead for people who pick up the education and variety of skills needed in today’s FM market. And to keep my friends happy, I’ll take the widest definition of FM that you may find! It is different in almost every organisation, and only limited by what one chooses to add to the FM portfolio. And the confidence shown in FM by the leadership of that organisation. That confidence is in the people who lead, manage and deliver FM – and there are some great leaders, managers and ‘do-ers’ around the world. It is a truly global sector.

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Yes, facilities management press, your bum does look big in that

Yes, facilities management press, your bum does look big in that 0

I suspect we’ve all got one of those friends. Needy. Constantly seeking validation. Of a new partner. Of a new outfit. Of their choices for all aspects of their life. If the industry media and chatterati are to be believed, facilities management is becoming just such a friend. Handwringing articles asking how FM can best demonstrate the value it brings. In actual fact, the sector seems to be in robust good health. It benefits whatever way the market moves. New buildings means new work. Fewer new buildings means more attention required on ageing stock. Fadism and bandwagon jumping mean there’s constant changes to be made. All grist to the mill of the hardworking facilities management professional at the coalface.

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New report identifies ways facilities management contributes to business success

New report identifies ways facilities management contributes to business success 0

RICS in collaboration with IFMA has now published the full version of Part III in its ‘Raising the Bar’ research series. The report, written by Occupiers Journal, makes a case for how facilities management makes contributes to business success and organisational effectiveness and reviews the current state of the FM sector. An Executive Summary  of Raising the Bar: From Operational Excellence to Strategic Impact in FM is also available. Both versions of the review identify the key issues facing the facilities management sector and suggest ways forward for how FM can build recognition and understanding within the boardroom, among other business leaders, and with related infrastructure groups.

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A report into facilities management that is hard to swallow

A report into facilities management that is hard to swallow 0

facilities management bltI’ve wanted to write this piece for a while. I suspect it’ll piss a few people off. But I need to get it off my chest. I’ve held off writing it because I have been worried that it will be seen as disrespectful to the memory of a well-liked and respected member of the facilities management community, Chris Stoddart. I never knew Chris. But from what I’ve heard from those who did, his reputation is well deserved. I hope that Chris’ friends, colleagues and family will understand what I have to say and why I’m saying it. I was at last year’s Think FM event where the BIFM launched The Stoddart Review in Chris’ memory. The aim was to explore the link between workplace design and management and productivity.

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Facilities management is about great service, not trying to do everything

Facilities management is about great service, not trying to do everything

Heath RobinsonAn article in The Guardian newspaper once sought to lift the veil on the extent to which Serco is entangled in the running of infrastructure in the UK and overseas. One of the questions posed was: Is there any limit to the fields they work in? Serco’s response was: “We operate in a range of markets and geographies, which means we are well placed to bring a wide range of experiences and knowledge to help customers with the challenges that they face.” Now, that’s the sort of phrase that will be familiar to anyone who has visited the website of a service provider or has written a bid in response to a tender for a contract. It is the way that providers wish to sell themselves. We can do more. We can do everything. We can do it anywhere. And if we can’t, we’ll get someone else to do it in one of our uniforms in the hope you won’t notice. We’ll save money. We’ll do it for less. We’ll do it with fewer people.

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Rise in European outsourcing of real estate and facilities management

Rise in European outsourcing of real estate and facilities management 0

commercial-propertyCompanies outsourcing their real estate and facilities management needs have hit record levels across Europe, finds new data. According to CBRE, its EMEA Global Workplace Solutions (GWS) business received a record number of Requests for Information (RFI) or Requests for Proposals (RFP) from organisations wishing to outsource all, or part, of their real estate activities in 2015. This marks a 190 percent increase over 2012, with the data showing the most popular function to outsource is facilities management, with 64 percent of briefs including this service. The trend for outsourcing is also reflected in CBRE’s European Occupier Survey, which spans 120 organisations. Fifty-four percent of respondents noted that that they outsourced some or part of their property requirements. This figure marks an uplift from 30 percent the year before and demonstrates that more corporates are seeking, and using, specialist property advisors for outsourcing advice.

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