Search Results for: business

April 5, 2016

Scientific management and the enduring love of the open plan office

by Mark Eltringham • Comment, Furniture, Technology, Workplace design

There are many reasons why organisations like open plan offices. When it comes to making the business case for them however, firms prefer to talk about some more than others. So while they prefer to focus on the argument in terms of how openness can foster better lines of communication, collaboration, teamwork and team spirit, they talk rather less about the fact that the open plan is a lot cheaper than its alternatives and how they like it because it allows them to keep an eye on what people are doing. In theory, a great deal more of this surveillance now happens electronically so the need for physical presence should be less pressing, but the residual desire to see with one’s own eyes what people are doing remains. This is the instinct that constrains the uptake of flexible working and also means that there is a hierarchical divide in who gets to decide where they work.

April 5, 2016

BIFM launches new guide to construction and design processes ⁰

by Neil Franklin • Facilities management, News, Technology

The British Institute of Facilities Management (BIFM) has launched its new ‘Operational Readiness Guide: A guide to ensuring long term effectiveness in the design and construction process’. The guide aims to ‘equip facilities management professionals with the skills, knowledge and guidance to effectively engage at each stage of the design and construction process to deliver greater value to the end user organisations that occupy the buildings.’ Its launch coincides with the first day that centrally procured public sector projects in the UK will require the implementation of Building Information Modelling (BIM) at Level 2. The authors claims that in order for FMs ‘to deliver long term effectiveness and relevance for the end user facilities management professionals need to be engaged from the start and learnings and insights from operators applied to close the gap between building design and performance’.

April 4, 2016

Growing divide in US firms between the digital haves and have-mores ⁰

by Mark Eltringham • Facilities management, News, Property, Technology

Last week we reported on the ways in which the UK government and British firms are falling short in their approaches to the increasingly digital world. It would be wrong to assume that this is solely an issue on this side of the pond however. A recent report from McKinsey highlights how specific sectors and businesses in the US are also sometimes struggling to meet the challenges and embrace the opportunities presented to them by the digitisation of the economy. The report suggests that overall US firms are only realising around 18 percent of their ‘digital potential’ and the major challenge the US faces is no longer bridging the gap between the digital have and have-nots, but the digital haves and have-mores. Intriguingly the report also breaks down this divide by individual sectors, thereby highlighting those parts of the economy that stand to gain most from bridging the digital divide.

April 1, 2016

Firms think they can hire Millennials as an alternative to digital skills training ⁰

by Mark Eltringham • News, Technology, Workplace

A large number of businesses in the UK aren’t investing enough in bridging their own digital skills gap and instead assuming that they can fix things and improve their productivity simply by employing younger ‘digital natives’ who just know all that sort of stuff anyway. That is the key finding of a new report from Barc ays, which claims that companies are knowingly starving themselves of funding for key digital skills training despite understanding how that impacts their productivity. The report claims that firms on average invest just £109 per employee on digital skills training and are planning to increase that by just 19 percent over the next five years. They do this despite the fact that nearly half (47 percent) concede new tech skills would improve productivity. Instead 40 percent assume they can buy in the skills they need in the form of Millennials because they don’t trust older workers to pick up digital skills as quickly, if at all.

April 1, 2016

Rise in European outsourcing of real estate and facilities management ⁰

by Sara Bean • Facilities management, News, Property

Companies outsourcing their real estate and facilities management needs have hit record levels across Europe, finds new data. According to CBRE, its EMEA Global Workplace Solutions (GWS) business received a record number of Requests for Information (RFI) or Requests for Proposals (RFP) from organisations wishing to outsource all, or part, of their real estate activities in 2015. This marks a 190 percent increase over 2012, with the data showing the most popular function to outsource is facilities management, with 64 percent of briefs including this service. The trend for outsourcing is also reflected in CBRE’s European Occupier Survey, which spans 120 organisations. Fifty-four percent of respondents noted that that they outsourced some or part of their property requirements. This figure marks an uplift from 30 percent the year before and demonstrates that more corporates are seeking, and using, specialist property advisors for outsourcing advice.

March 31, 2016

Government needs to wise up to the Fourth Industrial Revolution ⁰

by Mark Eltringham • Comment, Property, Public Sector, Technology

Last week, the UK Government passed the latest bill to pave the way for the creation of HS2, the high speed rail line that will initially connect London with Birmingham and later cities like Sheffield, Manchester and Leeds. Most of the criticisms of the line are focussed on its financial and environmental costs, impact on the wider rail network and (frankly poor) design. We can grant the project’s proponents all of their arguments countering those points and still we are left with a perhaps more fundamental problem. We are now committed to creating a train that will monopolise the resources available to public transport for the next twenty years and exist for more than a hundred, but without considering the world in which it will arrive. I’d go further and suggest that even as its tracks are laid, the world around it will already have left it behind, leaving it as an impressive but doomed testament to hubris, old tech and failure of imagination.

March 31, 2016

Flexible workspace underpins Hong Kong’s status as Asia’s hub ⁰

by Sean Lynch • Cities, Comment, Flexible working, Property

Despite the challenging cost of real estate and general commercial life in Hong Kong, startup activity in the city has seen exponential growth in the last few years, fuelled in part by new and innovative approaches to occupying workspace. The conventional Hong Kong office market is, famously, the most expensive of its kind – making it challenging for small and medium sized businesses to enter the market via this form of space. Despite this, the region’s startup scene is booming. According to an InvestHK survey, over 1500 startups bloomed in Hong Kong in 2015, which is a 46 percent increase compared to the previous year. And those numbers are likely to keep growing. So the question is, how do cash-strapped entrepreneurs, startups and other businesses manage to establish a base in this thriving city, despite these challenges, and what lessons does Hong Kong’s experience have for the rest of the world?

March 31, 2016

Treating workers like people really does improve engagement levels ⁰

by Sara Bean • News, Wellbeing, Workplace

Ever since the role of personnel management evolved to human resources, employers have struggled to ensure that the people they employ are treated as humans and not resources. Although it may be logical to assume that staff don’t like to be treated as numbers on a data sheet, it’s good to know that there’s evidence that companies that focus on creating a human-focused workplace do reap significant rewards in terms of wellbeing, engagement, and retention. This is according to a report released by Globoforce that found that when employers create a culture of employee recognition at work; levels of happiness and trust dramatically improve. According to the research receiving recognition at work makes people feel more appreciated (92 percent); prouder of their work (86 percent); more satisfied with their job (85 percent); happier (86 percent); more engaged (83 percent); and more committed to the company (81 percent).

March 30, 2016

Career satisfaction and work-life balance are top employee draws ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Although a competitive salary, company perks and an exceptional office culture may seem enticing to the American workforce, a new study shows there are more important motivational factors. A survey conducted by Kelton Global for Cornerstone OnDemand reveals that career satisfaction and work-life balance are the top reasons American stay at their current jobs (38 percent combined), while nearly three in ten (29 percent) resign due to work overload and lack of healthy work-life balance. Employees said they’d make life-altering decisions and considerable sacrifices in order to find a sense of satisfaction, fulfillment and purpose in their careers. In fact, 89 percent of employees would consider making a lateral career move with no financial incentive for multiple reasons, including to start an entirely new career (41 percent) or take on a professional challenge (40 percent). Additionally, relocating to a different city, state or country is a desirable career move for 77 percent of employees. More →

March 29, 2016

Workers spend large parts of each day doing nothing or wasting their time ⁰

by Mark Eltringham • News, Technology, Wellbeing

If it ever seems that you spend a large chunk of your average working day either doing nothing or wasting it on pointless nonsense, then don’t worry about it because that is all perfectly normal. You may already know that just by looking around you, but two new surveys highlight just how much time people consider unproductive each day. The Global Attitudes to Work survey from Qualtrics polled 6,250 employees in 14 countries and found that UK workers believe that 36 percent of the time they spend at work is unproductive. This puts the UK towards the bottom of the international pile when it comes to perceptions of their productivity, a fact perhaps explained by another survey from Workfront which suggest that many Brits are unnecessarily disorganised and spend inordinate amounts of time dealing with non work related emails, looking for lost files and then simply replicating them after fruitless searches.

March 24, 2016

Coworking spaces not just suited to start-ups with Millennial occupants ⁰

by Sara Bean • Facilities management, Flexible working, News, Property, Workplace design

The rise in popularity of coworking spaces has been largely attributed to growing demand from creative and tech start-ups for shared workplaces that are cost-effective alternatives to traditional office leases. But there’s new evidence from the US that coworking spaces could also be eminently suitable even for larger occupiers, and especially in costly metro areas such as New York, San Francisco, Los Angeles and Boston. According to a new report from CBRE Group a number of misconceptions that have perhaps kept larger occupiers away from extensive use of coworking facilities do remain, including that this type of space is priced at a premium compared with traditional leases; that it is only utilized by entrepreneurs and small businesses; and that the users are exclusively post-college millennials. Yet CBRE’s report found that these assumptions are not accurate.

March 24, 2016

Flexible working is a more important perk than nap time for employees ⁰

by Sara Bean • Comment, Facilities management, Flexible working, News, Wellbeing, Workplace

Headline grabbing employee perks such as free catered lunches and massages; whether Google’s free nap times during the day or Netflix’s free unlimited holidays are all very well, but they are hardly the norm. Back in the real world, over half (61 percent) of people in the UK believe they don’t get near enough employee incentives at work. Yet, when losing and hiring employees is far more costly than keeping current employees happy and motivated – for instance, an Institute of Leadership & Management (ILM) study revealed that 17 percent of employees claimed they were looking for a new career due to feeling under-appreciated in their place of work – it might be wise to find out what employees really want. Workplace services supplier Direct365 did just that and discovered that workers want perks that they can relate to and enjoy, and which cater towards and take into consideration their individual needs. Unsurprisingly, flexible working is at the top of the list.