Search Results for: business

Five sectors, one challenge: The importance of high staff morale

Five sectors, one challenge: The impact of high staff moraleEver since the 2008 recession, the economy has been in flux, affecting both small businesses and corporate giants. Yet, despite the uncertain economic climate, many start-up business ventures have not been phased by the challenges it brings. We recently conducted a survey to find out what the biggest challenges small businesses expected to face over the coming year. The survey revealed some interesting results, and led to the creation of five whitepapers suggesting some possible solutions as to how they might consider investing both their time and money to overcome these challenges. Across the five industries taking part in our survey (Health and Fitness, Finance, Technology, Retail and Travel), one of the most prominent challenges faced by SMEs was regarding staffing. Ultimately, each staffing issue related back to keeping employee morale high and, therefore, boosting productivity. (more…)

Two fifths of workers ignore social media bans – and they’re right

We all remember the days, not that long ago, when companies actively discouraged the use of personal technology and social media at work. How quickly things change. Now many firms not only want people to use their own smartphones, they pretend that it was their idea all along by labelling it BYOD. Some even measure their employees’ social engagement and judge them on it. Even those firms who maintain policies to restrict the use of social media may be fighting a losing battle according to new research from Samsung Electronics, which found that British employees are most likely to ignore them. But then again, maybe businesses shouldn’t worry about it because a growing body of research suggests that people who use social media tend to be more collaborative and productive at work.

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Yet another report into the Future of Work that is really about the present

Future of WorkJust a few days ago, a survey from Morgan Lovell and the British Council for Offices highlighted the value British workers placed on having somewhere to work, regardless of its drawbacks, privations and distractions. Now a new report from consultants PwC seems to draw the opposite conclusion. Heralded by predictably tedious headlines declaring the office to be dead or dying, The Future of Work: A Journey to 2022 claims that a quarter of the 10,000 people surveyed believe the traditional job will disappear and around a fifth claim to have already had enough of the 9 to 5 in a fixed physical space and would prefer to work in a ‘virtual place’ – which seems to mean anywhere with WiFi.  As ever, any report addressing ‘The Future of Work’ is primarily and perhaps unwittingly about the present.

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The Insight newsletter is available to view online

2.Insight_twitter_logo smIn the latest edition of the Workplace Insight newsletter available to view online; ‘standing room only’ as Mark Eltringham reviews the Outstanding Landscape of Affordances, commissioned by the Netherlands’ Chief Government Architect; Justin Miller says any natural scepticism regarding the workplace of the future shouldn’t blind us to predictions that we know will largely come true; and James Sutton CEO of BIFM explains why increasing collaboration between FM and HR can benefit both disciplines. In news we reveal that advances in workplace connectivity means senior executives are far more satisfied with their work-life balance than ever; three of the most talked about UK office developments are given the go ahead within the space of a few days; and a BCO study espouses the continued importance of the office as the best place to do business. We also include a link to the new issue of Work&Place, the journal we publish in partnership with Occupiers Journal.

We may not know what the future holds, but we can certainly be prepared for it

unknown-futureGiven the track record of people when it comes to making predictions about the future, it’s easy to grow cynical, especially when it involves a profession as subject to the vagaries of technological and cultural change as facilities management. But while we should be wary of more fanciful and long term thinking, any natural scepticism shouldn’t blind us to those predictions that we know will largely come true, especially those based on what we know is happening already. For example, recent research carried out by Cass Business School and Henley Business School and presented in the book Future Work: How Businesses Can Adapt and Thrive in the New World of Work found that two-thirds of managers believe there would be a revolution in working practices over the coming ten years. Given what we’ve seen over the past ten years, it’s impossible to argue any different. In fact the only quibble we should have with this is that it won’t take another ten years for this to happen because the process is already well underway.

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The collaboration between BIFM and CIPD unites the workplace tribes

workplace tribesThe world of work and the workplace is always changing. We know it. You know it. In fact, there are a whole host of people that know it, but depending on what side of the professional fence you sit on, you might approach it in different ways, looking through a different lens or with a specific focus. Or are you already bridging the professional gap? Workplace change and the numerous ramifications of it are well documented. In a world that is changing, at frightening pace, it is strange to think that many of the ways in which we work are so entrenched in 20th century thinking. We need to break away from this and outline what the future is going to look like and how we should adapt. Or do we already have the answers? This ground is well trodden. However, it could be time to reassess our thinking and the way we approach this challenge, ensuring it becomes the norm for organisations around the world.

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There is a moral imperative to meet global standards in workplace performance

International evolution in global standards of workplace managementMany corporate organisations now operate on a global scale, with operations spread across a number of countries and continents. But while they are geographically diverse, they nevertheless have a requirement to meet measurable standards of performance, delivered on a consistent basis regardless of location. If something works well in one country, companies want to be able to replicate it in all others. Wherever standards relating to compliance, health and safety, sustainability, leadership or management are most rigorous, it makes good business sense to employ those same standards wherever they have a presence. But from the collapse of a building full of factory workers in Bangladesh to the death of hundreds of construction workers in Qatar, the need to promote and adhere to international standards is more than a matter of mere commerciality.

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BIFM survey reveals lukewarm approach to sustainable facilities management

Sustainable facilities managementA new report from the British Institute of Facilities Management reveals the lukewarm approach many UK organisations have to sustainable business practices generally and sustainable FM in particular. The study, based on online research carried out in the Spring with the University of Reading found that, while an overall majority (60 percent) of facilities managers think sustainability is effectively integrated in to their businesses, most operate on the ‘border of compliancy’. The report makes this conclusion based on the fact that its survey showed that over three quarters of respondents (78 percent) claimed that the main driver for the development of sustainability policies is corporate image and a similar proportion (77 percent). The report concludes that this ‘suggests a ‘box-ticking’ approach to sustainability instead of businesses embracing and investing in longer-term practices and the advantages of spending to save’.

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Three ways in which politicians display their ignorance of the workplace

Workplace bubbleThe recent Cabinet reshuffle in the UK Government won’t alter one fact; politicians simply don’t get it when it comes to technology, the workplace, the way people work and the needs of small businesses. Once you dismiss the paranoid idea that they DO get it but don’t care because they’re too busy looking out for The Man, you have to conclude that one of the big problems they have (this won’t go where you think) is that they don’t understand anything about technology and work, especially when it comes to emerging technology, the working lives of individuals, the needs and functions of small businesses and the fact the self-employed exist at all. These things exist outside the bubble. This is obviously a problem because they are implementing policies and making big, uninformed and anachronistic decisions about the things that shape every aspect of our lives, help to define us as people and determine how companies and individuals function. Here are just three examples.

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Climate committee exposes limited progress on energy efficiency of buildings

Climate committee exposes limited progress on energy efficiency of buildingsIn its latest progress report to Parliament, the Committee on Climate Change (CCC), the statutory body set up to advise the government on meeting long-term carbon goals, says that progress has been limited in energy efficiency improvement in the commercial and industrial sectors and previous good progress in residential energy efficiency fell away with the new policy regime in 2013.While there are specific examples of organisations that have made progress, much potential remains unexploited. This is because the policy landscape is complex and has mixed incentives. It recommends that policies should be simplified to lower administrative costs while, at the same time, improving delivery. There is a need to strengthen incentives and at the same time rationalise the number of policy instruments, leading to lower administrative costs as well as better delivery. (more…)

Book Review: Cubed: A Secret History of the Workplace by Nikil Saval

Cubed: A Secret History of the Workplace

Cubed: A Secret History of the Workplace

Nikil Saval’s book Cubed: A Secret History of the Workplace pulls off that rare feat for a parochial business book of being intelligent and informed (which many are) as well as fascinating, entertaining and realistic, which is rather less commonplace. He pulls this off with plenty of references to pop culture including television series such as Will and Grace, films such as Office Space and The Apartment and, inevitably, the Dilbert cartoons. There is also a great deal of enjoyment to be had in the slightly jaded tone of his writing and brutal evisceration of the likes of Tom Peters who is singled out for special criticism. So too, his take on the very  idea of the ‘Office of the Future’ with its slides, basketball courts, pool tables and vivid colours.

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Older workers’ employment champion appointed to challenge age perceptions

Following the Government’s publication last month of Fuller Working Lives – A Framework For Action, which set out the benefits to individuals, business and the economy as a whole of people aged over 50 staying in work; economist, policy expert and consumer champion Dr Ros Altmann CBE has been appointed by the Government as its new Business Champion for Older Workers. Dr Altmann – a former director-general of Saga and independent expert on later life issues – will be tasked with making the case for older workers within the business community and challenging outdated perceptions. In the next 10 years, there will be 700,000 fewer people aged 16-49 in the UK labour market but 3.7m more people aged between 50 and state pension age. The Government believes employers need to harness the benefits of taking on older staff, as too many continue to believe they can rely solely on a young workforce. (more…)