Search Results for: relationships

May 28, 2015

It’s perfectly logical why we should apply emotion in workplace design

by Dan Callegari • Comment, Wellbeing, Workplace, Workplace design

Most of the arguments put forward for enlightened workplace design are fact based. That’s useful but such arguments can also ignore the fact that we respond to our surroundings on an emotional level as well as a functional one. Once you accept that office design is as much about how it makes people feel as how it helps them work, then the design process can be as much about EQ as it is IQ. While businesses can shy away from dealing with the emotional facets of working lives, there is a growing movement that advocates not only greater awareness of the importance of emotional intelligence but is also able to draw attention to the benefits it brings to organisations and individuals. This was the underlying message of a groundbreaking event that took place in London recently which explored the use of emotion in a business context.

May 27, 2015

Smart buildings, smart cities and the promise of infinite data

by Paul Doherty • Cities, Comment, Facilities management, Technology

The rapid urbanization of our world and the weaving of existing and new buildings into the urban fabric of Smart City initiatives are some of the great challenges facing our global industry today. Along with the vast amount of definitions and marketing campaigns surrounding the phrase “Smart Cities” comes the challenge of understanding why the movement is important to the Architecture, Engineering, Construction and Facility Management (AEC/FM) industry and how industry stakeholders can profit from, or at the very least, not get run over by the tsunami called Smart Cities. The emergence of Smart Cities as the conduit for ideas, thoughts, policies and strategies for the world’s urban environments is an important milestone for our industry, and it comes at a time of rapid innovation, convergence and redefinitions.

May 11, 2015

Does declining productivity spell the end for IT and property directors?

by John Blackwell • Comment, Facilities management, Property, Technology, Work&Place

When it comes to increasing organisational output, which in turn directly relates to real wage growth and higher living standards, the only determinant is productivity, measured in terms of output per hour worked. This is at the heart of all businesses and is essential for growth. The basic facts on productivity are clear. For over a decade, productivity has been painfully weak across all the major economies. The UK has performed particularly badly, with productivity having declined by 3.7 percent since 2008. A recent OECD report went as far as saying: “weak labour productivity since 2004 has been holding back real wages and well-being. The sustainability of economic expansion and further progress in living standards rest on boosting productivity growth, which is a key challenge for the coming years”.

April 14, 2015

RBS to save £18 million a year with office consolidation plans ⁰

by Mark Eltringham • Architecture, Facilities management, News, Property

The Royal Bank of Scotland (RBS) is to close four of its offices in Edinburgh as it moves to consolidate its operations at its Gogarburn headquarters. The change is expected to divest around 344,000 sq. ft. of space at the four existing sites in the centre of Edinburgh, saving some £18 million a year when the move is completed by 2017. By then some 6,000 employees will be working at the HQ in the rural district of Gogar, doubling the number of existing employees on the site. In addition to the consolidation, RBS is opening up the building to new and existing businesses to promote their growth. The plans involve the creation of a centre for entrepreneurs and small businesses which will allow them access to expert advice and finance, develop relationships with RBS and also encourage them to collaborate and share ideas with each other.

April 8, 2015

One in three employees have experienced conflict at work, reports CIPD

by Sara Bean • News, Wellbeing, Workplace

As many as one in ten employees are leaving their organisation as a result of workplace conflict, research from the CIPD has revealed. One in three UK employees (38%) have experienced some form of interpersonal conflict at work in the last year – this includes one in four (29%) who have had isolated disputes or clashes and a further one in four (28%) who report ongoing difficult relationships. However, there appears to be a clear power differential at play, with employees being most likely to perceive a lack of respect, bullying or harassment from their boss or other superiors and as many as 1 in 4 said that their line manager actively creates conflict. Employees reported conflicts as being most often with line managers or other superiors (36%) rather than with direct reports (10%). This results in individuals feeling stressed and can lead to a drop in commitment or motivation.

March 25, 2015

Wellbeing continues to improve despite static pay levels, claims ONS

by Mark Eltringham • Environment, News, Wellbeing, Workplace

The overall wellbeing of the UK population continues to improve despite ongoing concerns about pay levels and job security, according to a new report published today by the Office for National Statistics. The latest analysis includes an assessment of changes in national wellbeing for the first time and finds that year on year 33 percent of indicators had improved, 42 percent showed no overall change, 21 percent were not assessed and 5 percent deteriorated. The proportion of people in the UK giving the highest ratings for each aspect of personal wellbeing measured by the report increased significantly in the financial year ending 2014. The report defines wellbeing as a measure of “how we are doing as individuals, as communities and as a nation, and how sustainable this is for the future” based on 41 metrics.

March 25, 2015

Workplace services provider to pay all staff the living wage

by Sara Bean • Company news, Facilities management, News, Public Sector, Workplace

Services and facilities management group Sodexo has announced it is to join the Living Wage’s Service Provider Scheme and in future will report on and address the gender pay gap. It is part of its Public Service Pledge, an ethical manifesto for its contracts and conduct that includes a set of commitments aimed at ‘achieving a fairer and better society’. The Pledge also details ways in which it will step up reporting on its public sector contracts to increase transparency and accountability. Chief among these are pledges to publish the savings produced for Central Government through its contracts, and to publish annually how it has contributed towards Government clients’ stated target outcomes. Sodexo employs 34,000 employees in the UK and Ireland, with over half of those working on Government contracts, in justice, defence, healthcare and education.

March 4, 2015

Over half of workplace support staff are privy to confidential conversations

by Sara Bean • Comment, Facilities management, News, Workplace

Facilities managers often remark that ensuring their staff gain the recognition they deserve for a job well done is much less common than fielding criticism when something in the workplace goes wrong. The fact is that when support staff are doing their work well, they fade into the background. For many office workers, the people who clean the workplace, deliver the mail, keep the building secure and make sure everything in the office is running smoothly; are all but invisible. But, as a new US survey by CareerBuilder suggests – support staff may know more a lot more about the occupants of the workplace than would make those people comfortable. Fifty-three percent of support staff workers have overheard confidential conversations at work, and 11 percent of support staff workers have stumbled upon information that could cause someone to be fired.

February 25, 2015

Leading role for property sector in promoting ‘green infrastructure’ says UK-GBC

by Sara Bean • Environment, Facilities management, News, Property, Wellbeing

The property industry can play a leading role in protecting and enhancing national features and biodiversity. That is according to a new report by the UK Green Building Council Task Group which presents the business case for “green infrastructure”, the term used to describe natural and semi-natural features ranging from street trees and roof gardens to parks and woodland. Demystifying Green Infrastructure finds that introducing green infrastructure into the built environment offers a range of business opportunities, including an increase in the value of land and property, as well as social and environmental benefits. Aimed primarily at developers and occupiers, the report also identifies risks from failing to incorporate adequate green infrastructure into projects, such as delays in planning, increased costs and reputational damage.

December 18, 2014

Majority of firms lack a coherent approach to employee engagement

by Mark Eltringham • News, Technology, Workplace

In spite of the fact that the overwhelming majority of employees worldwide are disengaged at work, most organisations still don’t think they take a strategic approach to the issue. A new study by technology consultancy Altimeter claims that just 41 percent of organisations believe they take a strategic approach to employee engagement, while only 43 percent believe they have an organisational culture of trust and empowerment with many unable to use technology as part of the solution. The authors of the report cite another study published by Gallup in 2013 which found that 87 percent of employees globally are engaged, rising to 70 percent in the US. The report is based on a study of 114 organisations but mirrors the findings of Deloitte in their report from earlier this year which studied 2,500 organisations and found the same mismatch.

December 17, 2014

Flexible working is best built on the foundations of a great office

by Charles Marks • Comment, Flexible working, Workplace design

It’s getting on for two years since Yahoo’s much talked about decision in 2013 to ban its staff from homeworking but, in many ways, the fallout has continued ever since. Certainly a lot of commentary on the subject refers back to CEO Marissa Mayer’s trend bucking decision. This can only be because it was a defining event in what is an enduring debate about where we work and what that means for a range of factors including our productivity, wellbeing, sense of belonging, access to information, the way we structure our time and our ability to communicate with and develop relationships with our fellow human beings. If those things were the same regardless of how and where we worked, there would be no discussion in the first place. But they do make a difference and there is a discussion.

December 12, 2014

Can the workplace environment change an organisation’s culture?

by Adam Burtt-Jones • Comment, Workplace design

It is rare that organisations are totally satisfied with their current culture. They will often see what can be improved and at the same time recognise that these improvements will inevitably stem from a change in behaviour or the attitude of their employees. What is important to remember is that a change in the design of the physical environment will not, by itself, change the culture of an organisation. But workplace design can reflect the desired culture of the organisation, and help to promote certain behaviours and attitudes. It can also help to reinforce the unique attributes of your organisation in a powerful, subliminal way. Culture results from the values and behaviours of employees and is best understood by the relationships internally between individuals, teams and departments. Culture can also be seen through relationships externally with customers, suppliers and stakeholders