Search Results for: relationships

December 9, 2014

Webinar explores gaps between facilities management and procurement

by Mark Eltringham • Comment, Events, Facilities management

A webinar exploring the gap between the facilities management and procurement sectors concluded with a straw poll of thirty delegates which found that there was a half and half split between those who feel that the relationship between the two disciplines is only ‘average’ while 43 per cent consider it close and that they worked together collaboratively when required. The webinar hosted last week by supplier information management firm Trade Interchange, saw senior speakers from the facilities management and procurement sectors discuss the reason for this disconnect. “There has been historic friction and frustration,” stated Jeremy Waud, chairman of service provider Incentive FM. “The two sides have often had conflicting corporate objectives which has meant they behaved very differently.”

December 4, 2014

Why doesn’t the HR dept have more of a role in workplace design?

by Steve Brewer • Comment, Facilities management, Workplace, Workplace design

To design a great workplace you need to have an intimate understanding of the culture of the organisation. Culture is a result of the values of the organisation; the way people live those values and the relationships that they hold internally and externally with their marketplace and customers. The look and feel of the organisation needs to reflect the culture, just as a brand of a company reflects the product or service they provide. A good HR department will be able to distil the company culture and FM can bring it to life. We can all name examples of superb HR departments that actively engage with FM on workplace design. However, they are more the exception than the rule. If workplace design is really going to contribute to an increase in business performance then HR and FM need to work together to engage and integrate both the hard (FM) and soft (HR) services of the organisation.

November 21, 2014

Worktech weaves together the strands of people, place and technology

by Mark Eltringham • Cities, Events, Flexible working, Technology, Workplace

Day two of Worktech London and affirmation that far from dying, as so many headline writers would have us believe, the office is merely entering a new phase. The underlying theme of Worktech continues to be how we find new ways of weaving together the strands of presence and connectedness formed by cities, buildings and technology. Worktech is a constant reminder that while our world may be shaped by algorithms, we still need each other and need to be with other people at least some of the time. The event is admirably hosted by long time collaborator and MC Jeremy Myerson whose knowledge and donnish charm holds things together while the real Don, founder Philip Ross, beams from the sidelines. It is now de rigeur for such events to have a poet in residence and this year’s was Matt Harvey who summed things up at the end of the day with reference to Worktech’s longstanding idea of jellybean working but who popped up in between sessions with lyrical summations including one that showed some real spunk (you had to be there).

November 13, 2014

Workplace Week focuses on the office and individual productivity in all its forms

by Cathy Hayward • Events, Facilities management, Flexible working, Workplace, Workplace design

The holy grail of improving people’s productivity was the focus of this year’s Workplace Week, which took place last week from 3-7th November and raised more than £12,500 for Children in Need. The annual event organised by AWA and designed as a celebration of workplace innovation, included visits to 11 workplaces showcasing the latest techniques to get people performing at their very best, a day-long convention and a series of Fringe events. Andrew Mawson, who heads up AWA, opened the convention by setting the discussion in context. “We have maximised asset productivity by getting more people into buildings, and therefore working a building harder. But we need to focus on human productivity. If each organisation could make each person just 5 per cent more productive, that would have a major impact both on that organisation and the wider economy. In the knowledge economy we need to get the very best performance out of each and every brain on the payroll and to create the conditions that consciously support that.

November 5, 2014

More than half of workers report feeling stressed, but most keep it secret

by Sara Bean • News, Wellbeing, Workplace

New research by Mind to mark today’s National Stress Awareness Day has found more than half of workers (56%) say they find work very or fairly stressful; citing excessive workloads (52%), frustration with poor management (54%), not enough support from managers (47%), threat of redundancy (27%) and unrealistic targets (45%) as key stressors. The YouGov survey of over 1,250 people in Britain found that workplace stress is impacting on other areas of people’s lives, more so than debt or financial problems (38%), health (29%) or relationships (20%). One in five (20%) said it had put a strain on their marriage or relationship with significant other, while 11 per cent had missed important events such as birthdays or weddings. Stress was also having a physical impact, with 53 per cent agreeing that it affected their sleep, 22 per cent their appetite and 27 per cent their physical health. The research also revealed that mental health at work is still a taboo. Nearly a third (30%) of respondents said they wouldn’t be able to talk openly with their line manager if they were stressed.

October 30, 2014

Report claims business ethics are linked to performance

by Mark Eltringham • News, Workplace

Companies with well defined and consistent ethical policies are both more stable and more commercially successful, according to a new report published this week by the Chartered Management Institute. Based on a self-reporting survey of 2,500 CMI members the study found that over a third (37 percent) of managers in growing companies rate their own ethics as high, compared to just 19 percent in businesses that are contracting, which suggests a correlation if not causation. Just under a third (29 percent) of managers rate their organisation’s ethical standards as mediocre or poor. Senior managers also appear to have a more positive idea of their own organisation’s ethical standards than those in more junior and front line roles. Nearly half (48 percent) of senior managers believe their organisation has excellent ethical behaviour, compared to just a fifth (22 percent) of junior managers.

October 8, 2014

Two thirds of the world’s workers would move to another country to find a better job

by Mark Eltringham • Knowledge, News, Workplace

Almost two thirds of job seekers worldwide say they would be willing to move abroad for work, a ‘startlingly high proportion’ that says a lot about the evolving marketplace for talent, according to a new study by The Boston Consulting Group (BCG) and The Network, a global alliance of more than 50 recruitment websites. The report claims that the proportion of people willing to seek a better job abroad is particularly (and unsurprisingly) high in developing and politically unstable countries. But there is also a very high willingness to work abroad for workers in countries that don’t face such challenges. For example, more than 75 percent of survey respondents in Switzerland, more than 80 percent of respondents in Australia, and more than 90 percent of respondents in the Netherlands say they would consider moving to another country for work, according to the report, Decoding Global Talent: 200,000 Survey Responses on Global Mobility and Employment Preferences, and their preferred destinations are London, New York and Paris.

October 6, 2014

We’ve long had ‘overwhelming evidence’ for the link between office design and productivity

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

Perhaps the most widely reported news from the world of workplace over the last couple of weeks has been the analysis from the World Green Building Council that links office design with productivity and wellness. And the two words from the report that have featured most commonly in the associated stories’ headlines have been ‘overwhelming evidence’. While this has been repeated as if it’s some kind of revelation, the truth is that we have had compelling and overwhelming evidence for many years, and barely a year goes past without some study or other making the same point in no uncertain terms. Each report merely serves to raise a more interesting question; given the sheer body of work linking the workplace with productivity (and happiness and motivation and so on), why does the argument still need to be made?

September 26, 2014

Generation Y make the most trusting managers, finds ILM report

by Sara Bean • News, Public Sector, Workplace

Maintaining high levels of trust at work helps to foster an engaged and productive atmosphere, finds a new report by the Institute of Leadership & Management (ILM), which reveals the youngest generation to be the most trusting and those working within the public sector the least trusting. The truth about trust, honesty and integrity at work found that the millennial generation of managers (born 1981 onwards), are the most likely to trust those within their organisation (54%), followed by baby boomers (born between 1946–1964), almost half of whom (45%) say they trust everyone or almost everyone. Generation X, those born between 1965–1980, had the lowest level of respondents saying they trust everyone or almost everyone (44%) at work. The research also reveals that the five fundamental skills and qualities that leaders need in order to be trusted are openness, effective communication, the ability to make decisions, integrity and competence in their role. More →

July 31, 2014

Yet another report into the Future of Work that is really about the present

by Mark Eltringham • Comment, Flexible working, Technology, Workplace design

Just a few days ago, a survey from Morgan Lovell and the British Council for Offices highlighted the value British workers placed on having somewhere to work, regardless of its drawbacks, privations and distractions. Now a new report from consultants PwC seems to draw the opposite conclusion. Heralded by predictably tedious headlines declaring the office to be dead or dying, The Future of Work: A Journey to 2022 claims that a quarter of the 10,000 people surveyed believe the traditional job will disappear and around a fifth claim to have already had enough of the 9 to 5 in a fixed physical space and would prefer to work in a ‘virtual place’ – which seems to mean anywhere with WiFi. As ever, any report addressing ‘The Future of Work’ is primarily and perhaps unwittingly about the present.

July 22, 2014

Corporate social reponsibility remains a vital part of the business armoury

by Mark Sait • Comment, Environment, Facilities management, Insight promotion

There is now an unstoppable energy for radical change in the way that companies of all sizes conduct their Corporate Social Responsibility duties. There are compelling economic and social reasons for companies to construct new ways of thinking and practice around CSR that go way beyond just doing something worthy or nice, from building effective partnerships to attracting top employees. Some companies prefer terms like ‘corporate responsibility’, ‘corporate conscience’, ‘corporate citizenship’, ‘social performance’, ‘sustainability’ or even ‘future-proofing’ over CSR. But the core CSR principles are that a business voluntarily commits to embracing responsibility for its actions and to impacting positively on the environment, on society and on consumers, employees and other stakeholders. More →

July 1, 2014

Living longer, still working but earning more – the changing world of the UK’s older workers

by Mark Eltringham • Legal news, News, Workplace

A new report from the Institute for Fiscal Studies challenges some of the most commonly held misconceptions about the UK’s older workers, their health, income and status. The Changing Face of Retirement has been produced by the IFS in partnership with the Joseph Rowntree Foundation and the Economic and Social Research Council. Over the next ten years, it claims that changes to the pension provision, a rise in the retirement age, improving levels of long term health and the fact that many more people will remain in relationships as the life expectancy of men improves will mean more and more older people will supplement their pension incomes with paid work. The report also suggests that there will be more women between the ages of 65 and 69 in work than men by 2021 but both groups will see significant increases as the proportion of the total population aged over 65 increases by over a fifth.