Search Results for: relationships

October 29, 2013

What the endless debate about HS2 can teach us about how we work

by Mark Eltringham • Comment, Flexible working, Technology

A man working on a train

One of the most fascinating aspects of the debate about whether the UK should spend £50 billion (or whatever you think it might be) on the new HS2 rail network, is the way in which it has formed a touchstone for a discussion about how we work. But people on both sides of this debate can have things either spectacularly or misguidedly wrong. On one side, the people behind the scheme, including the Government, used the jaw-dropping assumption that nobody worked on trains as the foundation of a business case. That was the familiar sight of large organisations working their relentless way towards a number they wanted, regardless of inconvenient facts. This idea has now been so widely discredited and mocked that it has been dropped completely from the latest business case, tellingly the sixth in just three years. And yet on the other side, we have people arguing that we should travel less and use videoconferencing as an alternative to face to face meetings, which can be almost as problematic.

September 18, 2013

Service providers taking desperate measures to combat “loaded dice” procurement

by Sara Bean • Facilities management, Legal news, News

Building rapport with a potential client is an important part of the procurement process, but how far do you go? According to new research, some service providers have resorted to desperate measures to bag new business, including hiring the client’s daughter; bringing in actors and equipment to make their organisation seem larger than it is and even helping the prospect write the Request for Proposal to ensure that it matched the services they could deliver. The reason, according to findings unveiled today by blur Group is that despite the majority of decision makers believing there are better service providers available than their existing network, the vast majority (89%) were still likely to approach their existing service providers when a new project arose. More →

September 10, 2013

We deserve better than a polarised debate about cellular v open plan offices

by Andrew Mawson • Comment, Facilities management, Workplace design

Jacques Tati’s Playtime

Stimulated by a number of rather unsubtle commercial interests, the ‘in’ workplace discussion seems to have swung from ‘collaboration’ i.e. organisations need more new spaces for formal and informal collaborative interactions, to ‘distraction’ i.e. open plan workplaces are creating a loss of productivity because people whose work requires concentration are impeded by constant interruption. The implication of the latter is that people should keep their ‘cubes’ and open-plan should be avoided at all costs. You can see pretty quickly where the commercial axes are being ground can’t you.

August 30, 2013

Flexibility doesn’t equal insecurity suggests new report into casual working

by Sara Bean • Flexible working, News, Workplace

Flexible working and part time working tend to conjure up different images, with the former perceived as the preserve of the professional/management class and the latter associated with administrative/semi-skilled workers. That impression has been reinforced by trade unions’ complaints over the increase in the use of casual or Zero Hour Contracts that allow employers to hire staff with no guarantee of work. Yet new data shows that a significant share of those on casual contracts (43%) are in the top three occupational groups (managers, professionals and associate/technical staff), just a fifth (17%) are in manual skilled or semi-skilled jobs, only one in ten are unskilled and one in ten in administrative; and just 18 per cent are looking for a new job. More →

August 15, 2013

CBI survey gives suppliers chance to have say on UK public sector procurement

by Mark Eltringham • Knowledge, News, Public Sector

The Confederation of British Industry (CBI) is offering private sector firms the chance to take part in a survey detailing their experience of working with UK public sector. It follows a largely damning 2012 report from the same organisation which found that only 7 per cent of firms believed the public sector procurement function was effective. However the same report did find that around 80 percent of respondents were in favour of the UK Government reform programme and so the latest survey is a chance to see whether recent initiatives such as the recent Public Administration Committee report into procurement failings and the setting up of the Crown Commercial Service have had any impact on private sector confidence in the way the UK public sector goes about its business.

August 1, 2013

Predicting the future of the office means looking at what is happening now

by Charles Marks • Comment, Facilities management, Furniture, Workplace, Workplace design

Futurology is notoriously a mug’s game. Especially when it comes to making predictions about technology. Just ask Ken Olson, the founder of DEC who in 1977 pronounced that ‘there is no reason anyone would want a computer in their home’. Or Bill Gates himself who once claimed that Microsoft ‘will never make a 32 bit operating system’. Most recently Steve Ballmer, a billionaire executive said in 2007 ‘there’s no chance that the iPhone is going to get any significant market share.’ But mone of these retrosepctively viewed dodgy predictions should make us blind to those that we know will certainly come true, especially those based on what we know is happening in the present.

July 23, 2013

Government report highlights failings in UK public sector procurement

by Mark Eltringham • Furniture, Knowledge, News, Public Sector

In the wake of a number of recent procurement failures including the G4S and Serco overcharging fiasco, the UK Government has published a highly critical report of the way it buys some £227 billion of goods and services annually. The report from the Public Administration Committee (PASC) says that in spite of steps to improve procurement which include using better data, aggregating demand across departments and renegotiating with major suppliers, the number of failures remains conspicuously high. The G4S and Serco contracts with the Ministry of Justice, under which payments were made regardless of the service being delivered, are the most high profile examples but the report indicates that problems are widespread.

July 17, 2013

Smartphone presenteeism gives a whole new meaning to BYOD

by Mark Eltringham • Flexible working, Knowledge, News, Technology

While we may have grown accustomed in many ways to the world’s addiction to connectivity, and even expressed our own frustration that people are more interested in the contents of their phones than us, things are clearly going way too far if you believe the news that nearly 1 in 10 Americans have confessed to using their smartphones while having sex. While that may be extreme, the manifestation of this addiction is now routine with nearly three in four smartphone users surveyed by Harris Interactive for the Jumio 2013 Mobile Consumer Habits survey admitting that they are rarely more than five feet away from their devices.

July 9, 2013

BIFM partnership with DWP may prove an ill-advised and short-lived union

by Simon Heath • Comment, Facilities management

Rather like someone who collects friends on Facebook and followers on Twitter with the obsessiveness of the avid lepidopterist completist, news reaches us from the British Institute of Facilities Management concerning yet another partnership. Not content with the recently announced merger with Asset Skills, the Facilities Management Association and the Cleaning and Support Services Association, this time it’s the Department for Work & Pensions (DWP) that is the object of BIFM’s affections. Not that BIFM are considering moving in to Caxton House and a run for Parliament in 2015 (at least not that we are aware of). But while BIFM are, understandably, trumpeting the signing of this joint agreement, the DWP are not. In fact, if one searches on www.gov.uk using the search terms “BIFM” or “British Institute of Facilities Management” no results are returned.

July 4, 2013

UK workers mistrust more contented home-based colleagues

by Sara Bean • Flexible working, Knowledge, News, Workplace

The debate which ensued following the Yahoo ban on home working earlier this year was as much as about the level of trust felt towards home workers as it was about the importance of collaboration within the workplace. The fact is that for the majority of home workers, day to day life is easier. No commuting, work where you please, no irritating colleagues and the freedom to nip out to the dentist, doctors or parents meeting without having to book a half day off. As a result, while home workers enjoy the best mental health and wellbeing of four groups in a survey of contact centre workers, office workers, home workers and mobile professional workers, their distance from the office-based working population breeds suspicion between them and everybody else. More →

June 10, 2013

British Land on track to meet targets on green building efficiency

by Sara Bean • Company news, Environment, Facilities management, News, Property

British Land says it is on track to meet many of its 2015 targets on managing buildings efficiently, developing sustainable buildings and reducing carbon emissions. In its Corporate Responsibility Report for 2013, the real estate investment trust, which owns and manages a portfolio of commercial property worth £16.4 billion reiterates its commitment to sustainable property management: “There are increasing indications to support our view that sustainability, and particularly energy efficiency, grow income and grow value in the longer term. We are convinced this will be proven over time. Green buildings are also less at risk of obsolescence, thus further protecting and growing capital value over the medium to long term.” More →

May 22, 2013

Flexible working going into reverse in parts of UK public sector

by Mark Eltringham • Knowledge, Public Sector, Technology, Workplace

A briefing from the Society of IT Management claims that while nearly all UK public sector organisations have adopted some form of flexible working, the practice remains far from universal and is going into reverse in some departments. The report found that around 97 percent of UK public sector organisations have now adopted the practice in the form of home working, desk sharing and mobile working in four of the public sector functions surveyed. While while there have been large increases in adoption the adoption of flexible working in the revenues and benefits functions and some in education, four other services show a significant decline with others appearing to be static.