Search Results for: tech

October 9, 2024

UK’s best workplaces honoured at BCO Awards. And the winner isn’t an office

by Neil Franklin • Company news, News, Property, Workplace design

The British Council for Offices (BCO) has announced what it says are the UK’s most exceptional workplaces this year, with eight projects receiving accolades at its National Awards. The TTP Campus, a life sciences facility in Cambridgeshire, was the standout winner, claiming both the Best of the Best and Corporate Workplace awards. The awards, held at the JW Marriott Grosvenor House in London, celebrate excellence in office design, operation, sustainability, and community engagement. The event, attended by over 1,200 industry leaders and featuring guest speaker Clare Balding, highlighted the best workplaces that inspire creativity and positively impact local communities. (more…)

October 9, 2024

Accessible and inclusive design should be a priority for the property market

by Neil Franklin • News, Property, Workplace design

Grosvenor and The Crown Estate have launched a new report that aims to shed light on the challenges faced by people with physical and hidden disabilities when accessing and working within buildings and public spaces across the UK. The joint report, Inclusive Spaces and Places: A collaborative approach to inclusive design, highlights the urgent need for inclusive design in the built environment, emphasising the barriers that prevent millions from fully engaging with public and commercial spaces as well as the potential societal and economic losses this results in. (more…)

October 8, 2024

Over 57 and looking for work? Forget it, say HR managers

by Neil Franklin • News, Workplace

Millions of workers aged 57 and over in the UK are being overlooked for job opportunities, as employers increasingly consider this age ‘too old’ to hire, according to a new poll. The survey, conducted by Totaljobs, claims that a third of people over 50 worry they will struggle to find work due to age discrimination, with one in seven reporting being rejected for jobs because of their age. The study suggests that two-fifths of HR decision-makers have faced pressure to hire younger candidates, placing older workers at a disadvantage when looking for work. In response, more than a fifth of over-50s have chosen to omit their age from their CVs, while a quarter hesitate to apply for roles, fearing potential bias. (more…)

October 7, 2024

Office design goes to the movies

by Mark Eltringham • Features, Workplace design

Following our recent attempts to create a rudimentary playlist of songs that tell us something, or perhaps nothing, about office design, office life and office furniture, here’s another look at how the parochial world of the workplace can brush up against popular culture. It does this unnoticed for most people, I suppose, but not for those of us bound up in this world. We’re not the sort of people who can ignore the regular, brief glimpse of an Aeron chair’s ubiquitous mesh without a synapse of recognition sparking up. So, here is a brief rundown of nine movies that use office design to make a plot point or set up a character development.

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October 2, 2024

Finger on the pulse: Is biometrics the future of workplace wellbeing?

by Alex Dunham • Comment, Wellbeing, Workplace design

Around a third of companies already use wearables to track their team’s activity and better gauge their physical, mental and emotional wellbeing, according to Deloitte’s 2024 Global Human Capital Trends Report. Deloitte predicts that usage will increase to two thirds by 2027. Neurotechnology, which uses electronics to read brain activity and can contextualise employee behaviour and interactions, is also anticipated to ramp up dramatically in use in that timeframe, from 3 percent to 31 percent. (more…)

October 2, 2024

People think AI will help automate mundane tasks but worry about unintended consequences

by Neil Franklin • AI, News

A new poll from Ricoh Europe claims that people in both the UK and Ireland say they are are keen to use AI to automate workflows to improve productivity and job fulfilment, but the implementation of these systems is being hampered by their concerns about disrupting what are described as mission-critical operations. (more…)

October 1, 2024

Magenta Associates becomes employee owned

by Freddie Steele • Company news

Our friends at comms specialist Magenta Associates have announced that the business is now owned by its employees. The company has set up an Employee Ownership Trust which owns the majority of the business. The trust will be led by five trustees to ensure the management team is running the business in the best interests of the employees. Magenta was set up in 2011 by Cathy Hayward, the former editor of FM World (now Facilitate) and FMJ magazine who spotted a gap in the market for a PR agency specialising specifically in facilities management. (more…)

September 26, 2024

Small businesses are aware of benefits of using AI, but don’t know where to start

by Neil Franklin • AI, Business, News

According to a new poll from hiring platform Indeed, around a third of small businesses are scared to implement AI, despite acknowledging the many apparent benefits of doing so. According to Indeed’s survey of 1,000 business leaders at British small businesses, 41 percent of small firms want to integrate the technology into their business, but don’t know where to start. This paralysis means that small businesses – which make up over 99 percent of the nation’s total businesses – are missing out on improvements to costs, efficiency and overall work satisfaction that they themselves say it can bring about, the report argues. (more…)

September 26, 2024

The future of procurement: navigating a digital and strategic evolution

by Freddie Steele • Company news

In recent years, procurement has transformed from a back-office function to a strategic driver of business value. As global supply chains become more complex and businesses strive for greater efficiency, sustainability, and agility, the future of procurement is set to change even more dramatically. Technological innovations, data-driven insights, and a shift in priorities are reshaping the way organizations manage their sourcing, purchasing, and supplier relationships.

This article explores the future of procurement, focusing on the trends, technologies, and strategies that will define this critical business function in the coming years.

The Rise of Digital Procurement

One of the most significant trends shaping the future of procurement is digital transformation. Traditional procurement processes, which were often manual and time-consuming, are being replaced by automated, digital solutions. Technologies such as artificial intelligence (AI), machine learning, robotic process automation (RPA) are streamlining procurement workflows, enhancing transparency, and improving decision-making.

Artificial Intelligence (AI) and process orchestration are transforming procurement by streamlining complex tasks and improving overall efficiency. As highlighted in Tonkean’s blog, AI can eliminate time-consuming manual work like managing approvals, chasing stakeholders, and navigating complex systems. The use of AI-powered orchestration allows procurement teams to unify systems, automate routine tasks, and facilitate collaboration. This leads to faster cycle times, better process adoption, and more time for high-value strategic work, ultimately positioning procurement as a key business partner.

Key Areas of Digital Transformation:

– Automation of Routine Tasks: Tasks like purchase order creation, invoice processing, and supplier matching can now be fully automated, allowing procurement professionals to focus on more strategic initiatives.

– AI-Driven Insights: AI can analyze vast amounts of data to identify trends, predict demand, and assess risks, enabling more informed decision-making.

Impact:

The adoption of digital technologies will lead to faster procurement cycles, reduced errors, and significant cost savings. Procurement professionals will need to adapt to new tools and skills, such as data analytics and AI-powered decision-making, to remain competitive.

Data-Driven Decision-Making

Data is becoming the new currency in procurement. With the vast amount of data now available through various channels—supplier data, market trends, and performance analytics—procurement teams have the opportunity to make more strategic decisions. Advanced analytics tools are enabling organizations to turn raw data into actionable insights, optimizing procurement strategies for cost reduction, risk management, and supplier performance.

How Data Impacts Procurement:

– Supplier Relationship Management: Data analytics can help procurement teams evaluate supplier performance, identify key areas of improvement, and foster stronger, more collaborative relationships.

– Risk Mitigation: Predictive analytics can forecast potential supply chain disruptions, allowing organizations to proactively manage risks such as supplier bankruptcies, geopolitical instability, or natural disasters.

– Cost Optimization: By analyzing purchasing patterns and market trends, procurement professionals can negotiate better contracts, reduce maverick spending, and ensure cost savings across the board.

Impact:

The ability to harness and analyze data will be critical for the future of procurement. Organizations that leverage data to drive decisions will be able to build more resilient and cost-efficient supply chains.

Sustainability and Ethical Sourcing

As consumers, investors, and regulators increasingly prioritize sustainability, procurement teams must align with corporate social responsibility (CSR) and environmental, social, and governance (ESG) goals. This shift means that procurement will play a central role in ensuring that businesses source goods and services from environmentally and ethically responsible suppliers.

Key Areas of Focus:

– Sustainable Sourcing: Procurement teams will need to ensure that suppliers adhere to environmentally friendly practices, such as reducing carbon emissions and minimizing waste.

– Ethical Labor Practices: Ensuring that suppliers comply with labor laws, prevent human rights abuses, and foster fair working conditions will become a priority.

– Circular Economy: Procurement will increasingly focus on sourcing products that can be recycled, reused, or repurposed, contributing to a more circular economy.

Impact:

Sustainability will no longer be optional for procurement teams. To remain competitive and compliant, procurement professionals must prioritize ethical and sustainable practices in their sourcing strategies.

Supplier Collaboration and Innovation

In the future, procurement will shift from a transactional function to one that focuses on collaboration and innovation. Instead of simply managing suppliers, procurement teams will work more closely with them to co-create value and drive innovation. This shift will require a new approach to supplier relationships, one that emphasizes trust, transparency, and mutual benefit.

Key Changes:

– Supplier Collaboration: Rather than viewing suppliers as vendors, procurement teams will treat them as partners in innovation. This collaboration can lead to the development of new products, improved processes, and shared efficiencies.

– Long-Term Relationships: Procurement will focus on building long-term, strategic partnerships with suppliers, ensuring that both parties can innovate and grow together.

– Innovation Hubs: Some organizations may establish innovation hubs or programs where procurement teams and suppliers collaborate on research and development, bringing cutting-edge products and services to market faster.

Impact:

Collaboration with suppliers will become a competitive advantage, enabling organizations to innovate, adapt to market changes, and deliver more value to customers.

The Strategic Role of Procurement

As procurement evolves, its role within the organization will become more strategic. Instead of being seen as a cost-saving function, procurement will increasingly contribute to business growth, innovation, and resilience. This shift will require procurement professionals to develop new skills and capabilities, such as strategic thinking, cross-functional collaboration, and leadership.

Key Areas for Strategic Focus:

– Procurement as a Value Creator: Procurement will move beyond cost-cutting to create value through innovation, risk management, and sustainability.

– Cross-Functional Collaboration: Procurement teams will work more closely with other departments, such as R&D, marketing, and finance, to align procurement strategies with broader business objectives.

– Leadership and Influence: Procurement leaders will need to influence key stakeholders and contribute to strategic decision-making at the executive level.

Impact:

The strategic elevation of procurement will lead to greater influence within organizations, enabling procurement professionals to drive business success through innovation, resilience, and sustainability.

Conclusion

The future of procurement is one of transformation and opportunity. As digital technologies, data-driven decision-making, sustainability, and supplier collaboration reshape the procurement landscape, professionals in this field will need to adapt and embrace new skills and strategies. By doing so, they will not only optimize procurement processes but also contribute to the long-term success of their organizations.

Procurement is no longer just about sourcing the best deal—it’s about building resilient, ethical, and innovative supply chains that drive business

September 24, 2024

Did you hear the one about offices and creativity?

by Mark Eltringham • Comment, Workplace design

There is a famous episode of Seinfeld in which the character George is insulted in a business meeting and only thinks of a perfect retort while driving away from the office. This being George, he decides that he doesn’t want to waste his ‘killer line’ so engineers a second meeting so he can use it with the person who had insulted him, only for it to blow up in his face yet again. It’s an example of what the French refer to as l’esprit de l’escalier and the Germans as Treppenwitz, in both languages the wit you develop on a staircase.

It describes the phenomenon we all experience of having our best ideas when we stop trying to have them. When our mind wanders, and especially when the body is wandering too, it is free to have its own moments of insight and inspiration. And, contrary to the idea that structured collaboration leads to good ideas, when we are alone.

Unsurprisingly, there are good reasons why this happens. In his book The Eureka Factor: Aha Moments, Creative Insight, and the Brain, Professor John Kounios argues that our brains have essentially two ways of solving problems. One is analytical in which we use a rigid methodology to arrive at a solution. It is based on the frontal lobe of our brains that is responsible for attention, organising information and focus. The other is one where we experience a eureka moment in which an idea seems to pop out of nowhere.

His own insights into these phenomena are based on his research into what happens to the brain when it has ideas or solves problems. Using neuroimaging technology, he and his fellow researchers invited a number of research subjects to solve puzzles. What they found was that shortly before a burst of activity in the right temporal lobe of the brain indicating a moment of inspiration, the brain would shut down its own visual cortex which processes sight and perception.

Kounios and his fellow researchers compare it to the way we might close our eyes or look away immediately before a eureka moment. For a moment we become unaware of our surroundings while the idea flares into being. The brief change in function in the brain allows it to focus inwards and use the subconscious to make links between information it has stored and then present it to our conscious mind.

By contrast, when thinking methodically about a problem, the brain uses the frontal lobe to focus attention outwards to acquire as much information as it possibly can.

Eureka!

The process of having creative epiphanies is best served when we are not in a methodical frame of mind and ideally when we are not processing information in a formal way. That is why a walk in the park, a change of activity or setting or doing something routine like taking a shower are conducive to those aha moments. Sitting at our workstation in an office may be a great way of completing many tasks, but it is not necessarily suited to the creative spark.

Merely being in the outdoors or being able to perceive the natural world from our place in the office building can release endorphins and increase our feelings of wellbeing, putting the brain into the right frame of mind for an aha moment. Stepping away from a problem also gives the brain a chance to place less emphasis on its frontal lobe and allows the subconscious to intervene.

A study published in the Journal Psychological Science called Inspired by Distraction: Mind Wandering Facilitates Creative Incubation found that when we create the conditions in which our minds can wander, the brain makes connections between pieces of information unconsciously, massively increasing our ability to have revelatory insights and ideas.

We can achieve this by doing simple things like exercising outdoors, going for a walk or simply relaxing, by changing our behaviours but also by changing our surroundings. An office that encourages people to move and be aware of the natural world is not just good for physical and psychological wellbeing, it allows us to work in different ways that are best suited to the ways our brains function.

That includes moments of doing nothing in particular or sitting back or closing our eyes or simply walking up some stairs to tap the potential for creativity we all have hidden within.

September 23, 2024

GenAI will change the nature of work and encourage people to spend more time working together

by Neil Franklin • AI, Flexible working, News

UK chief executives see implementing Generative AI (GenAI) as an opportunity to change the nature of work and create highly skilled workforces without reducing the number of jobs in the market, according to KPMG’s 10th annual CEO Outlook survey. KPMG surveyed more than 1,300 CEOs around the world – 150 in the UK – in July and August, revealing that two thirds of UK CEOs (65 percent and 76 percent globally) see GenAI as a positive disruptor with 68 percent (65 percent globally) agreeing that GenAI remains a top investment priority. (more…)

September 19, 2024

Majority of IT managers think AI is coming for people’s jobs

by Neil Franklin • AI, News

Two thirds of UK organisations say they are prioritising AI in their IT and customer service thinking, according to a new poll from 8×8. As a result they are starting to assess the roles and working hours of employees. The Future of Work: 2030 Vision Report [registration], surveyed the opinions of over 400 IT and Customer Experience (CX) managers. It looks into the projected makeup of the global workforce in 2030, organisations’ technological priorities between now and then, and the current and future challenges they may face. (more…)