November 2, 2022

Who’s driving this bus, anyway? A critical review of Leading People in Change by Jennifer Bryan

Writing about change isn’t easy, but too many people try it. I tried it with Elemental Change (LID, 2020). Jennifer Bryan succeeded where I didn’t, and managed a short book about change. Her book Leading People in Change also succeeds where I didn’t by focussing on one aspect of change, leadership. So far so good, despite my initial uncomfortable reaction to the title suspecting it might be a handbook for ensuring people did what we wanted them to do, regardless. Fortunately, not so. More →

October 26, 2022

World Green Building Council launches guide to climate change resilience

by Neil Franklin • Environment, News

The World Green Building Council (WorldGBC) has launched a new industry guide on ‘Climate Change Resilience in the Built Environment’, collating effective and practical steps that can be taken on a building, community and city scale in order to adapt and build resilience to the changing climate. Under the inevitable impacts of climate change, which are affecting at least 85 percent of the world’s population, bringing acute hazards such as droughts, rising sea levels, heat waves and floods increasing frequency and severity, resilience action is essential to build community capacity to survive and thrive in our built environments. More →

October 24, 2022

Offices remain largely unchanged in wake of pandemic

by Neil Franklin • Flexible working, News, Technology, Workplace design

Most businesses are failing to invest in collaborative offices that could encourage people to spend more time in them and take advantage of new work cultures, a report claims. More than four in five UK workers (83 percent) surveyed by YouGov on behalf of Microsoft Surface find themselves still in the same office environment as before the pandemic. The majority of those surveyed believe that office work is better suited to both socialising with colleagues (57 percent) and strengthening relationships with colleagues (65 percent) compared to remote work. More →

October 13, 2022

Office utilisation in US returning to pre-pandemic levels, but structural changes remain

by Jayne Smith • News, Property

A new report from JLL claims that utilisation rates of US offices are returning to something closer to those of the pre-pandemic world, although hybrid working remains a far more widespread working practice than before. In addition, the focus of the market is shifting away from major city centres towards smaller, regional towns and cities. The US Office Outlook Report [registration] also suggests that higher quality office space is essential as lower grade offices are more likely to remain abandoned. More →

October 5, 2022

Why should anyone care about your change?

by Jennifer Bryan • Business, Comment, JB, Workplace

Whenever I first meet a potential client or am brought onto a new change project, there are three questions I ask: why, why now and why should anyone care about your change? Now the first two have typically been thought through and there are answers for them – not necessarily crystal clear and concise answers, but answers, none the less. However, the third question, in my experience, is rarely even considered, much less discussed or thought through. If it has been thought through, then this is many times expressed starting with the words, “effective…efficient…,” which is what I would call the management spiel. These are not answers that will motivate or galvanise employees and teams to support and adopt a change. More →

September 27, 2022

Corporate change forces managers to juggle different views of fairness

by Neil Franklin • Business, News

Middle managers get caught between different stakeholders’ perceptions of fair treatment in reaction to corporate change programmes, claims new research from Aalto University School of Business and published in the Journal of Business Ethics. According to Associate Professor Marjo-Riitta Diehl, from the Department of Management Studies, and her co-authors, these managers can often experience uncertainty, anxiety, and reluctance to take action as a result. The research was based on two rounds of interviews with managers in the German branch of an international company shortly before and after restructuring changes. More →

June 28, 2022

Is change your friend or your enemy?

by Jennifer Bryan • Comment, JB, Workplace

Is change your friend or your enemy? If you are a young person leaving home for the first time and are excited about the prospects of striking out on your own – change is most likely your friend. But if you are the parent, watching your child leave the nest, and your close protection, then change could very possibly be your enemy. The same is true when it comes to introducing new ways of working in an organisation. Some people will like the ‘old ways’ because they are familiar and comfortable – they are like second nature and hence don’t take any real thinking. Whereas for others, the ‘new way’ may be quite faster, easier or simply exciting because it is different. More →

May 31, 2022

Change can make employees cynical so must be managed by effective communication

by Neil Franklin • Flexible working, News

Providing clear, timely explanations and implementing an effective communications strategy can help minimise the damage to employee morale in the wake of adverse or significant change, new research from Aalto University School of Business and others suggests. Professor Marjo-Riitta Diehl and colleagues from Vlerick Business School, Católica-Lisbon School of Business and Economics, and University of Waterloo, discovered that workers vary in their level of attachment to the organisation that employs them and this affects how they react to major changes. More →

May 17, 2022

Circular economy accelerator launched to address role of built environment in climate change

by Jayne Smith • Architecture, Environment, Facilities management, News, Property

The World Green Building Council (WorldGBC) and its network of over 70 Green Building Councils have launched a Circularity Accelerator — a global programme that sets out to accelerate the adoption of circular economy and resource efficiency principles in the building and construction sector. Last week, the United Nations (UN) reported we have a 50 percent chance of exceeding 1.5°C of global heating in the next five years. Between the UN Climate Summit of COP21 in Paris and COP26 in Glasgow, the global economy consumed 70 percent more raw materials than the Earth can safely replenish. More →

May 6, 2022

The Workplace Geeks on what we need to learn about the office now that everything’s changed

by Freddie Steele • Facilities management, Podcasts, Premium Content, Workplace design

The Workplace Geeks are out and about for their very first LIVE episode, recorded at The Workplace Event, Birmingham NEC, UK in April 2022. For this special show they’re joined by Dan Pilling, workplace strategy consultant at TSK Group. Their discussion explores the scope and value of practical workplace research pre and post pandemic, with some great questions from the audience (thanks to Brock James from iOtSpace, Stuart Watts from the GPA, and Steve Henigan from HCG). More →

April 26, 2022

Two thirds would take a pay cut in exchange for a four day week

by Neil Franklin • Flexible working, News, Workplace

A poll of 2,000 people published in the new edition of the State of Hybrid Work study from Owl Labs claims that flexibility is now key to retaining top talent in 2022 and beyond. 65 percent of British employees would rather be paid less in exchange for a four day week and over a third (37 percent) would choose to decline a job if flexible hours are not offered. The report claims that offering greater flexibility will prove key to preventing employees from driving the ‘Great Resignation’ – with nearly one in three (31 percent) employees changing jobs in the past two years and a quarter (25 percent) of employees actively seeking a new opportunity in 2022. More →

April 20, 2022

The effects of workplace change may not be the ones we expect

by Mark Eltringham • Comment, Flexible working, Wellbeing

There’s a scene in the 1986 horror movie The Fly in which Seth Brundle (Jeff Goldblum) persuades the reporter Veronica Quaife (Geena Davis) to try two steaks, one of which Brundle has just sent between two teleportation pods in an effort to work out why the pods can’t process organic matter, including the organic matter that had recently belonged to a very unfortunate baboon. More →