Search Results for: information

International report calls for collaboration on AI, highlighting both benefits and risks

International report calls for collaboration on AI, highlighting both benefits and risks

by • AI, News, Technology

A landmark report claims to shed light on the double-edged sword of advanced artificial intelligence (AI)A landmark report claims to shed light on the double-edged sword of advanced artificial intelligence. Backed by over 30 nations, the International Scientific Report on the Safety of Advanced AI paints a picture of a technology brimming with potential benefits, but also fraught with potential risks if safety isn’t prioritized. This first iteration of the report, launched at the AI Safety Summit, fulfils a key commitment set forth during the historic Bletchley Park discussions and the subsequent Bletchley Declaration. More →

How to personalize customer service correspondence via email

How to personalize customer service correspondence via email

by • Company news

Alt text: A woman sitting at a cafe, listening to one of the people inside talk about customer service correspondence via email.

Personalised customer service is no longer just a bonus; it’s a necessity in today’s market. With the digital space being the new frontier for customer interactions, emails have become a significant part of maintaining strong customer relations. Crafting email correspondence that feels personal and attentive can distinguish your brand and foster lasting customer loyalty. Keep reading to find out how personalization can transform your approach to customer service via email. More →

Hybrid working era means a boom time for workplace apps

Hybrid working era means a boom time for workplace apps

by • Facilities management, Flexible working, Technology, Workplace design

A new generation of workplace apps, coupled with a choice of settings, help people tailor their days and their experiencesDisseminating information about a building to the people who occupy it has come a long way from a basic, intranet desktop interface with warnings about wet floors or notices about charity fundraising. These days apps promise a much more sophisticated workplace experience, which can be accessed in the palm of your hand. Gartner has a useful definition of workplace apps’ capabilities, stating, “They are used to explore and reserve workspaces, navigate the workplace, find colleagues, plan the best days to attend the workplace, access services and ensure that employees could feel safe in a future post pandemic workplace.” More →

Event explores how the government is setting new office standards for civil servants

Event explores how the government is setting new office standards for civil servants

by • Company news, Facilities management, Property, Workplace design

At a recent event, the Government Property Agency brought together Civil Service leaders to exchange ideas, debate trends and inform how the GPA delivers its property services. The GPA is leading one of the country’s biggest and most ambitious workplace renewal programmes for its clients – delivering a smaller, better connected, better quality, and greener property estate to support the work of Civil Service teams and bring them closer to the communities they serve. More →

Don’t worry, be ‘appy. IN Magazine issue 20 is here for you

Don’t worry, be ‘appy. IN Magazine issue 20 is here for you

by • Environment, Facilities management, IN Magazine, News, Premium Content, Property, Technology, Workplace design

The new digital edition of IN Magazine is now available to read online.The new digital edition of IN Magazine is now available to read online. In this issue: reviews of both MIPIM and the Workspace Design Show; a reappraisal of scientific management; what the new generation of workplace apps tell us about how we work; a case study that prompts the question of why office designers don’t make more use of reused products; the road to hell is paved with bad information; Domino Risch on the workplace’s Kodak moment; why facilities managers are the goalkeepers of the workplace; the final word on self-awareness; and much more.  More →

A day of learning for workplace designers

A day of learning for workplace designers

by • Company news, Environment

The Sustainable Design Forum (SD Forum) – a one day interactive event designed specifically for workplace designers and specifiers – is returning to the Crypt on the Green in Clerkenwell,

The Sustainable Design Forum (SD Forum) – a one day interactive event designed specifically for workplace designers and specifiers – is returning to the Crypt on the Green in Clerkenwell, London on Thursday 25th April 2024. Incorporating an innovative format of presentations, panel discussions, interactive workshops, a materials lab and the SD awards ceremony, the SD Forum offers the opportunity for learning and collaboration between designers, manufacturers, suppliers, and not-for-profit organisations. More →

Half of bosses now live in fear that AI could steal their jobs

Half of bosses now live in fear that AI could steal their jobs

by • AI, News, Technology

Hundreds of UK chief executives believe that artificial intelligence (AI) could steal their job, underlining widespread fears over the technology’s potential to shake up traditional working modelsHundreds of UK chief executives believe that artificial intelligence (AI) could steal their job, underlining widespread fears over the technology’s potential to shake up traditional working models. Nearly half (43 percent) of CEOs said they felt that their job could be at risk due to the technology, according to a new poll from AND Digital. The survey has been published in The CEO Digital Divide: are you accelerating enterprise value or slowing it down [registration], which surveyed 600 global CEOs and was conducted by independent research company Censuswide. More →

The significance of women’s health is increasingly acknowledged in the modern workplace

The significance of women’s health is increasingly acknowledged in the modern workplace

by • Comment, Wellbeing

addressing the disparities in women's health could dramatically reduce this statistic, enhancing the lives of billions globallyWomen, on average, outlive men but, as reported by the World Economic Forum (WEF, 2024), spend approximately 25 percent of their lives in poor health. According to the WEF, addressing the disparities in women’s health could dramatically reduce this statistic, enhancing the lives of billions globally. Notably, strategic improvements in women’s healthcare could add an average of seven days of healthy living per year for each woman, cumulatively offering more than 500 additional healthy days over a lifetime. This progression not only promises to elevate the quality of life for women but also holds the potential to boost the global economy by at least $1 trillion annually by 2040. More →

Moral posturing of charitable organisations can go hand in hand with unethical behaviours

Moral posturing of charitable organisations can go hand in hand with unethical behaviours

by • Business, News

The aura of moral goodness coming from within charitable organisations can blind their employees and volunteers, according to new research from the Rotterdam School of Management, Erasmus University (RSM). Lead researcher, Dr Isabel de Bruin found that people in charities’ can glorify their charities’ noble goals, noble values, and noble people. This self-glorification can lead to unethical behaviour, which she terms as the “NGO halo effect”.  More →

Half of workers say they are ready to take advantage of new flexible working laws

Half of workers say they are ready to take advantage of new flexible working laws

by • Flexible working, News

more than half (55 percent) of respondents to a poll are planning to make a new request for flexible working when new rules come into UK law this weekendBusinesses are being advised to brace themselves as a new poll claims more than half (55 percent) of respondents are planning to make a new request for flexible working when new rules come into UK law this weekend. The changes introduced by the Flexible Working Bill on April 6 – allowing workers to ask for flexible forms of work from day one of their employment (previously six months)  – look set to lead to a sharp increase in flexible working requests even though 74 percent of employees report already having some degree of flexibility.  More →

US and UK sign agreement on AI safety

US and UK sign agreement on AI safety

by • AI, News, Technology

In a landmark agreement, the United States and the United Kingdom have pledged to collaborate on testing advanced AI safetyIn a landmark agreement, the United States and the United Kingdom have pledged to collaborate on testing advanced artificial intelligence (AI). This is the first-ever bilateral deal of its kind focused on AI safety. This agreement builds on commitments made at the AI Safety Summit last year, where both countries established AI Safety Institutes. These institutes will work together to develop robust methods for evaluating the safety of AI tools and systems. More →

ULI Europe launches PropTech Innovation Challenge 2024

ULI Europe launches PropTech Innovation Challenge 2024

by • Company news, Environment, Property

Following last year’s pilot, Urban Land Institute (ULI) Europe has launched a second edition of the PropTech Innovation Challenge (PIC), the Young Leaders-led initiative to foster innovation in the built environment and is calling for game changing solutions that meet the challenge of how to substantially reduce carbon emissions.  The challenge, which reflects ULI’s mission priorities, and the urgent decarbonisation focus of ULI C Change, is focused specifically on the reduction of Scope 3 emissions for managers and investors and encompasses the indirect but critical emissions that occur throughout the value chain, and which are often overlooked. Indirect emissions arise from activities such as transportation and procurement. More →

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