November 29, 2023
One year on from generative AI hype, people are scared and excited about its use
Nearly one year after ChatGPT burst into the public consciousness, generative AI (GenAI) has left employees and their organisations both excited and uneasy. According to a recent study [registration] commissioned by Betterworks and conducted by Propeller Insights, over half of employees are using GenAI at work for complex activities and believe it has the potential to reduce bias across a swath of HR processes, despite the fact that only 41 percent of organisations are actively evaluating it or have made GenAI a priority. At the same time, many employees are concerned about the potential impact of GenAI on both their roles and the possibility of unintentional amplification of bias. More →
July 18, 2023
We need better evidence to help protect people at work
by Sarah Cumbers • Comment, Workplace
We make decisions at work every day and for those in complex roles or in fast-changing situations, it can feel like a continuous process. In business, of course, the choices we make can have a significant impact on the bottom line and, more importantly, our people, the environment and the communities we’re operating in. With so much riding on what we choose to do, our decision-making processes must be designed to maximise our chances of successful outcomes. This is especially so when our decisions involve how to protect people at work so can be literally a matter of life or death. More →