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The much talked about new normal doesn’t exist, but the world has changed in profound ways

The much talked about new normal doesn’t exist, but the world has changed in profound ways

no new normalThe World Health Organization officially declared COVID a pandemic on March 11 2020. Now, two years later, there’s light for some at the end of the tunnel. In many wealthier countries, which have benefited from several rounds of vaccination, the worst of the pandemic is over. We’ve got here by learning a lot of new health behaviour, like wearing masks and sanitising our hands. Many of us have also developed a variety of social habits to reduce the virus’s spread – such as working from home, shopping online, travelling locally and socialising less. But as parts of the world emerge from the pandemic, are these new habits here to stay, or do old habits really die hard? Is there a new normal? Here’s what data can tell us.

 

 

Work

One of the biggest changes predicted during the pandemic was a long-term shift towards home or hybrid working. However, there are already signs that this transition might not be as obvious or complete as expected.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The signs of the transition to hybrid work are not as obvious or complete as expected[/perfectpullquote]

In the UK, the proportion of people working from home at least some of the time increased from 27 percent in 2019 to 37 percent in 2020, before falling to 30 percent in January 2022. Similarly, in the US the proportion working from home declined from 35 percent in May 2020 to 11 percent in December 2021.

One of the main reasons people are going back to the office is employers’ expectations. Many companies are concerned that more permanent home working might affect employees’ team building, creativity and productivity.

But among employees, there’s a greater appetite for hybrid and flexible working. One recent multi-national survey found that whereas roughly one-third of workers had worked at home at least some of the time before the pandemic, roughly half said they want to in the future.

 

Shopping

The pandemic didn’t create the habit of online shopping, but it makes more of us do it. Did this make us realise we don’t need actual stores anymore?

It doesn’t seem so. Shopping in bricks-and-mortar stores has already started to recover. Recent data on people’s movements, gathered anonymously from mobile devices, shows how in many countries, before omicron hit, travel to retail and recreation spaces was back up to pre-pandemic levels, and is already starting to rebound after omicron.

The rise in online sales has also not been as dramatic or sustained as many predicted. In the UK, online sales made up 20 percent of total retail sales before the pandemic. By February 2021 this had risen to 36 percent, before declining steadily to 25 percent in February 2022.

 

Travel

One habit that might take longer to recover is our pre-pandemic love of international travel. It has taken a hit around the world, and the sector is still struggling. The UN’s International Civil Aviation Organization projects that international travel in 2022 will still be down by nearly a half compared to 2019.

One British survey conducted last September found that while 80 percent of people were planning on holidaying in the UK in the next year, only around 40 percent were considering going abroad. In comparison, in the 12 months up to July 2019, 64 percent of Brits travelled abroad for a holiday according to one travel industry body.

People’s reluctance to travel has been largely down to concerns over the virus and confusion over travel rules. As worries decline and rules get lifted, we may see a “mini-boom” in holidaymaking.

 

Socialising

Early in the pandemic, some commentators – including the US chief medical adviser Dr Anthony Fauci – suggested we might never return to shaking hands. I, with my colleague Dr Kimberly Dienes, argued that it was vital these rituals make a comeback, as they have several social, psychological and even biological benefits.

Are social-distancing habits, including meeting fewer people and having less physical contact with those we do, here to stay? For most people, no. Data shows only one-third of people in the UK are still socially distancing regularly, the lowest proportion since the pandemic began.

 

No new normal

But truly, only time will tell how much the pandemic will have changed our habits. However, bolder predictions – that the pandemic was going to completely and irrevocably change our ways of working, shopping, travelling and socialising – now seem premature and exaggerated. The pandemic has taught us we can work, learn, shop and socialise in different ways, but the question now is whether we still want to.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The pandemic has taught us that we need to connect with others[/perfectpullquote]

Humans have basic needs, such as autonomy, feeling related to others, and feeling effective and competent in what we do. Part of the challenge with home working, for example, is that it simultaneously fulfils one need by giving us greater autonomy but takes away another by making us less connected. Expanding adequately supported, equality-focused, hybrid and flexible working arrangements is perhaps a promising way to meet both needs.

Some people will have acquired a sense of competence, or at least familiarity, with the new ways of doing things during the pandemic and so may wish to keep doing them. In some areas – travelling overseas, for example – it may take longer for our competence, and confidence, in old habits to return. However, many seem to be quite quickly returning to old ways and re-learning how to feel competent at doing things that they did before.

The extent to which we’ll go back to our old ways may also depend on our personality traits, which have been shown to shape our compliance with new behaviour. For example, those more open to new experiences by nature, or more extroverted, may be more eager to travel internationally or socialise in larger groups.

Finally, the pandemic may have served as a reminder of how much we appreciate everyday interactions with others, in shops, restaurants and so on. People may be keen to return to familiar ways that revive this – for example, picking something up in a store on the way home from work. Above all, the pandemic has taught us that we need to connect with others and that there are limits as to how much online communication can replace real, face-to-face interactions.

This article is republished from The Conversation under a Creative Commons license. Read the original article.

NewFlex appointed to run incubator and innovation space at 22 Bishopsgate

NewFlex appointed to run incubator and innovation space at 22 Bishopsgate

NewFlex BishopsgateNewFlex, an operator of flexible offices and “space-as-a-service” solutions with fifty sites across the UK, has been appointed to curate and manage the incubator and innovation workspace community at the landmark London office 22 Bishopsgate. To be known as The Exchange (branded as XCHG) and specifically targeting start-ups, scale-ups and SMEs, the c.14,000 sq ft flexible office and co-working space on level seven will be NewFlex’s most significant space as-a-service project to date, aiming to create a bespoke environment that fosters innovation. (more…)

Workspace Design Show reveals new theme and announces new Amsterdam event

Workspace Design Show reveals new theme and announces new Amsterdam event

Workspace Design ShowWith 12 months to go, ‘Destination Workplace’ has been unveiled as the theme for the second edition of the Workspace Design Show. Taking place at London’s Business Design Centre on 27-28 February 2023, the Workspace Design Show will once again be bringing together the entire commercial interiors community to discover and discuss tomorrow’s workspaces. The Workspace Design Show has announced  the members of an advisory board and is also launching an Amsterdam counterpart. The Amsterdam show will have a special focus on bringing UK exporters an opportunity to sell to the Benelux market. (more…)

Wellbeing, skills and diversity data absent from majority of FTSE 100 firms’ annual reports

Wellbeing, skills and diversity data absent from majority of FTSE 100 firms’ annual reports

wellbeing, skills, diversityNew analysis of FTSE 100 annual reports finds that while workforce reporting has improved in the past two years, the quantity and quality of disclosures still varies significantly and remains very poor in places. The new report, How do companies report on their ‘most important asset?, from the CIPD, the PLSA and Railpen, analysed the quality of workforce disclosures in the 2021 annual reports of FTSE 100 companies against seven key themes: Workforce cost and composition; employee relations and wellbeing; reward; voice; skills, capabilities and recruitment; and response to COVID-19. (more…)

Active commuting should be part of ESG strategy, says BCO

Active commuting should be part of ESG strategy, says BCO

active commutingPutting active commuting at the heart of ESG policies can shift commuters towards more sustainable forms of travel, improve individual health and wellbeing and help companies cut carbon emissions, new research from the British Council for Offices (BCO) has found. A new BCO research report, The Market Cycles II examines the rise of cycling in the UK over the past five years and its impact on office specifications. The report highlights that this period has seen an increase in cycling activity in the UK, with a particularly sharp rise in the past two years as the COVID-19 pandemic has caused a shift in travel habits, and a rise in active commuting. (more…)

British Land secures 250,000 sq ft of new office deals across London campuses

British Land secures 250,000 sq ft of new office deals across London campuses

British Land PaddingtonBritish Land has signed 34 new deals totalling 238,000 sq ft across its central London campuses. Since the half year results, nine businesses have signed 125,000 sq ft at newly refurbished buildings at Broadgate. New occupiers include customer engagement platform, Braze (49,000 sq ft, Exchange House); proprietary trading firm, Maven Securities (38,000 sq ft, 155 Bishopsgate); US-based law firm, Jenner & Block LLP (13,000 sq ft, 10 Exchange Square) and markets’ infrastructure and technology platform, Symphony (7,000 sq ft, 135 Bishopsgate). (more…)

The philosophy of wellbeing: Elina Grigoriou in conversation

The philosophy of wellbeing: Elina Grigoriou in conversation

philosophy of wellbeingElina Grigorou is the author of a fantastic book called Wellbeing in Interiors: Philosophy, Design & Value in Practice. The book looks not only at the ways organisations can use design to address the wellbeing of individuals, but also the impact this approach has on them as individuals in terms of their creativity and productivity. This in turn can have a transformative impact on the organisations for which they work. (more…)

Building workplace resilience in a changing environment

Building workplace resilience in a changing environment

workplace resilienceFor decades, it has been agreed that change is a constant. So, doesn’t it stand to reason that before a change or crisis happens, an organization should have the ability and resilience to transform? In the McKinsey report, The resilience imperative: Succeeding in uncertain times, resilience is defined as, “the ability to withstand unpredictable threat or change and then to emerge stronger.” In other words, it is the ability to sustain and endure. And it applies just as much to workplace resilience as any other element of the organisation. (more…)

The Workplace Event launches annual Workplace Data Census

The Workplace Event launches annual Workplace Data Census

workplace data censusThe Workplace Event has launched a Workplace Data Census, in partnership with Accruent, designed to develop a better understanding about the access, use and value of data, and the opportunities and challenges it presents. The Workplace Event’s Workplace Data Census dives deep into the current usage and output of data. The results of the survey will map how organisations are capturing and utilising the various data opportunities in today’s workplaces and develop a robust understanding of the value placed on it by business leaders. (more…)

We need a growth mindset for buildings to make them adaptable

We need a growth mindset for buildings to make them adaptable

adaptable buildingsThe world is in a race. And it’s a race against time – against rising sea levels, overcrowded cities, and a virus that has shown us a thing or two about being adaptable. Although the current developments around infection rates and the omicron variant are cause for hope that the virus will soon become endemic, the experience of the last two years have emphasized something important: There is an urgent need to transform infrastructure across different dimensions – one of which is the physical space: the changing needs and expectations of people in their buildings, factories, facilities, offices and homes call for adaptability. (more…)

ORGATEC TOKYO premiere already fully booked

ORGATEC TOKYO premiere already fully booked

Arper OrgatecAs an spin-off of the leading trade fair ORGATEC in Cologne, ORGATEC TOKYO promises a full-flavoured start to the ORGATEC year 2022. More than 80 leading brands will be showcasing their products and services at the inaugural ORGATEC TOKYO event, which runs from 26 to 28 April. Around six weeks before ORGATEC Tokyo opens its doors, the trade fair has already chalked up its first success: the entire Tokyo Big Sight, South Halls 1+2 exhibition space set aside for ORGATEC Tokyo is now fully booked. Leading brands such as Kokuyo, Okamura, Itoki, Uchida, Plus, Karimoku, Knoll, Wilkhahn, USM, UniFor, Kvadrat, Arper (pictured), Cassina and Häfele have confirmed they will be present. (more…)

ESG issues top wish-lists for investors and employees

ESG issues top wish-lists for investors and employees

ESGThe annual EY Long-Term Value and Corporate Governance Survey finds a significant increase – from 66 percent to 84 percent – of board members and C-suite who say the COVID-19 pandemic increased expectations from consumers, employees, governments and broader society that companies will drive societal impact, environmental sustainability, and inclusive growth. However, there’s also an increase – from 28 percent to 43 percent – in respondents identifying lack of commitment from the board to make decisions that fully integrate ESG factors that would lead to long-term value. Fifty five percent of respondents say there are significant differences of opinion among leadership on how to balance short-term considerations with long-term investments and sustainable growth. That figure jumps to 68 percent of board chairs and non-executive board directors. (more…)