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Majority of women do not feel they are discriminated against at work

Majority of women do not feel they are discriminated against at work

majority of womenThe overwhelming majority of women do not feel they face discrimination at work, according to a new report based on data from 170,000 UK workers. However, the study from the Great Place to Work Institute does identify a number of challenges that women face at work. The report – Women at work. Is it still a man’s world? – highlights the need for employers to pay closer attention to the specific differences between men and women’s experiences at work, rather than just focusing on overall results. The authors suggest that ‘this will help to identify and address any inequalities such as making pay and promotions more transparent and ensuring policies and practices are gender and age relevant’. The study makes clear that it is the combination of age and gender that presents the greatest challenges, especially in ensuring diversity in senior roles.

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Occupiers give big thumbs down to service levels from property sector

Occupiers give big thumbs down to service levels from property sector

facebook-thumbs-downThe property sector offers its customers pretty appalling customer service, according to a ‘damning’ new report from the British Council of Offices (BCO).  The study, based on the experiences of just 64 occupiers claims that fewer than one in five (17 percent) rate their property management service as “good” or “excellent” and fewer than one in three feeling that their suppliers understood their business needs. The survey found that although customer service is lacking, satisfaction with the end product itself was high, with two out of three occupiers happy with the quality of their office and three out of four perceiving quality to have improved over the past 10 years. The report sets out a 10-point action plan to improve the service occupiers receive, including adopting a new definition of “building performance” set by the BCO and encouraging more transparency.

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UK property industry ‘lags-behind’ customer service revolution says BCO

UK property industry ‘lags-behind’ customer service revolution says BCO

Customer service lags behindOnly 1 in 5 office occupiers rate their property management service as ‘good’ or ‘excellent’, according to new research by the British Council for Offices (BCO). While two thirds of occupiers are happy with the quality of their office and three quarters perceive the quality of office space to have improved over the past 10 years, less than one in three occupiers feel the industry understands their business needs. This clear gap between customer expectation and customer experience has led the BCO to call on the industry to develop a better understanding of what a well-performing building looks like from an occupier perspective. The BCO has developed a new definition of building performance, which sets out to frame a more sophisticated approach for property owners and managers to engage with occupiers, focusing upon value and quality creation, rather than simply cost reduction.

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Humans will remain at the heart of the emerging digital workplace

Humans will remain at the heart of the emerging digital workplace

HumanThe speed of technological development over the last 30 years has been pretty mind blowing. Of course, some technologies came and went, for instance you would struggle finding fax machines in your office nowadays or people using Pagers to contact one another.  It’s no wonder that in the early nineties futurologists predicted the death of the office. Technology was shaping the way we worked and was leading us away from office buildings towards a digital workplace. Yet videoconferencing hasn’t destroyed the need for business travel. Team meetings haven’t been abandoned because of messaging services like Yammer, Slack, Lync and Webex. We still do a lot of business face to face over coffee in a meeting room. Although technological advances have greatly improved the way we connect and do business, companies still appear to value human interaction.

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Long distance commuting, agile working and dinosaur extinction in the UAE

Long distance commuting, agile working and dinosaur extinction in the UAE

Make DubaiIn Dubai, there are no suburban dinosaurs; those large-scale, single purpose office buildings that ignore the agile realities of modern working life. In the western world, these giants evolved on business parks, driven by the perceived benefits of having office workers agglomerated in order to achieve efficiency of communication and dissemination. The business practices and technologies that underpinned these buildings have evolved and improved and many are in the process of being re-purposed. Things happen on a grander scale in the Middle East where the mantra is “if the land-use doesn’t fit the land, make more land.” Here, the patterns of work and place have evolved differently from the west, and at a much faster pace with creeping tides of development spreading rapidly out from the small centres of traditional trade and commerce to vast tracts of new development.

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Second largest deal after BBC’s MediaCity confirmed for Salford Quays

Second largest deal after BBC’s MediaCity confirmed for Salford Quays

Salford soapworksThe second largest deal since the BBC announced its relocation to MediaCity in 2007 has been confirmed at Salford Quays. A total of 160,000 sq ft of space at the Soapworks scheme is being let to TalkTalk and the Home Office. TalkTalk has agreed to take 106,000 sq ft on a 15-year lease, following the decision by the broadband provider, which originally took 20,000 sq ft at the Soapworks on a ten-year lease in October 2014 for its meeting and training facility, to consolidate its entire North West presence into Salford Quays. The former Colgate factory has also been chosen by the Home Office, which is taking 54,000 sq ft on a ten-year lease. The government department will relocate its operations from premises across Greater Manchester including Manchester Airport to sit under one roof, with the move due to take place in June 2016.

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A gallery of the workplace winners of this year’s RIBA Awards

A gallery of the workplace winners of this year’s RIBA Awards

DonmarDrydenSt workplaceThe full list of regional winners of the Royal Institute of British Architects (RIBA) Awards for 2015 has been finalised. The list of 37 winners will now go on to compete for the Stirling Prize in October. This year’s list is dominated by London projects, as is often the case, but also by homes whereas last year they were dominated by large scale projects, especially The Shard. We’ve rounded up a gallery of the major workplace projects in the list for England and Wales with some notes extracted from RIBA’s own commentaries (so don’t blame us). Each entry is hyperlinked for you to discover more about the project. Unfortunately, the regional winners for Scotland and Northern Ireland are not well served by their respective websites, which is a particular shame given the success Scotland in particular has in terms of the number and apparent quality of its winning projects.

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The London Festival of Architecture explores the workplace of the future

The London Festival of Architecture explores the workplace of the future

Alcove Plume Contract Metal Side Table workplace of the futureThe ongoing London Festival of Architecture (LFA) which is running for the entire month of June, continues what the organisers say are the ‘big workplace conversations’ with a week of focussed discussions, debates and contributions from a number of prominent designers, architects and industry commentators on the theme of the workplace of the future. Running in tandem with London Technology Week (15-21 June), week three of the festival will focus on what the organisers claim are several ‘game-changing’ workplaces as well as the smart technologies and architecture already being created by industry leaders shaping where we work, how we work and what the next generation office and employee will need. Exclusive access will also be given into the practices realising the new models of the workplace through the RIBA Open Studios programme.

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Third of working women feel disadvantaged in the workplace

Third of working women feel disadvantaged in the workplace

Women_at_workOne in three (31%) successful working women in the UK say that men are offered greater opportunities at work, according to new research by Badenoch & Clark. The research claims that the glass ceiling is still a barrier to women in the workplace and this is especially true in typically male-dominated professions such as law and the IT industry. 58 percent of women in the private sector say that their organisation had leadership and development programmes compared to only 48 percent of women in the public sector. When asked why men are offered more opportunities, over half of the women surveyed (57%) said it was because of an unconscious gender bias with male-dominated senior teams preferring to recruit, mentor and measure performance in their own image. This suggests that the challenging issue of gender bias cannot be resolved through development programmes alone.

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The bonds that link work with place are loosening day by day

The bonds that link work with place are loosening day by day

Frayed ropeOver the decades designing productive spaces for work has focused on redefining the corporate office and its surroundings. While there are examples of quality design in buildings around the world, there is a growing movement that challenges the presumption that work should always be done “at work”. If we aim to allow people to be at their best, develop and nurture creativity and maximise quality output then we must ensure the place where the work is done is outstanding. Sarah Kathleen Peck of ‘It starts with’ summed it up when she wrote “There are people, places and things that make me feel like I’m building my energy stores, that rejuvenate me, and help me to do my best work. Likewise, there are also people and places that zap my energy; that leave me exhausted; that make me feel as though I’ve waste my time and my energy – and my day – without getting anything useful done.”

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Smart buildings, smart cities and the promise of infinite data

Smart buildings, smart cities and the promise of infinite data

Smart citiesThe rapid urbanization of our world and the weaving of existing and new buildings into the urban fabric of Smart City initiatives are some of the great challenges facing our global industry today. Along with the vast amount of definitions and marketing campaigns surrounding the phrase “Smart Cities” comes the challenge of understanding why the movement is important to the Architecture, Engineering, Construction and Facility Management (AEC/FM) industry and how industry stakeholders can profit from, or at the very least, not get run over by the tsunami called Smart Cities. The emergence of Smart Cities as the conduit for ideas, thoughts, policies and strategies for the world’s urban environments is an important milestone for our industry, and it comes at a time of rapid innovation, convergence and redefinitions.

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Crown Estate first national property company to be Living Wage accredited

Crown Estate first national property company to be Living Wage accredited

Living wageThe Crown Estate has become the first national property business to accredit as a Living Wage employer. The Living Wage commitment aims to ensure that everyone working for The Crown Estate, regardless of whether they are permanent employees or contractors, receives a minimum hourly wage of £9.15 per hour in London and £7.85 per hour outside of London, significantly above the national minimum wage of £6.50. The Living Wage is calculated according to the basic cost of living in the UK and is accredited by the national Living Wage Foundation (LWF). A study examining the business benefits of implementing a Living Wage policy in London found that more than 80 per cent of employers believe that the Living Wage had enhanced the quality of the work of their staff, while absenteeism had fallen by approximately 25 per cent.

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