March 31, 2022

Firms must do more to earn the commute of hybrid workers

by Neil Franklin • Flexible working, News, Workplace design

Steelcase has released a new global research report which reveals that outdated offices are no longer conducive to employees’ shifting needs for greater control, comfort, and privacy. The study found that if a workplace was made more in tune with shifting expectations, staff were more engaged, productive, connected to their organisation’s culture and less likely to leave. The Steelcase report, The New Era of Hybrid Work, surveyed nearly 5,000 workers in 11 countries. The findings reveal that whilst 87 percent of respondents now spend at least some of their time working from the office as the threat of the pandemic recedes, six in ten (58 percent) prefer working from home. One of the most appealing attributes of a home for two-thirds (65 percent) of UK employees is that they have a dedicated space for work. Whereas in the office, the majority (59 percent) have desks in open areas, with minimal privacy. More →

March 25, 2022

New technology will increase size of workforce, poll claims

by Neil Franklin • News, Technology

A new survey from Protiviti and the Oxford Global Centre on Healthcare and Urbanisation at Kellogg College claims that 74 percent of global business executives believe that emerging and new technology will increase the size of the workforce in the next decade. It also suggests that 86 percent expect the types of jobs their employees will perform to be different from today — a figure that remains nearly unchanged regardless of where the leader’s company is headquartered globally. More →

March 21, 2022

The lumpy, bumpy uncertainty of the future of work

by Mark Eltringham • Comment, Flexible working, Wellbeing

It’s now two years since we experienced the first true, sharp jolt of the pandemic. And even if we had now fully escaped its grip, the intervening 24 months would have proved transformational. The clichés, groupthink and glib takes may still shape much of the discourse about the ‘future of work’ but many of the instant experts of the Spring and Summer of 2020 now appear to have moved their insight on to other matters. And that leaves the rest of us with the task of working out what is actually going on. More →

March 17, 2022

Work cultures to focus on people and purpose this year

by Jayne Smith • Flexible working, News, Wellbeing

A new poll from the ADP Research Institute (ADPRI) claims that 64 percent of the global workforce was negatively impacted by coronavirus. However, 66 percent of UK workers feel optimistic about the next five years at work, and a third think COVID-19 will have a positive effect on work cultures including through greater flexibility (34 percent) and better work-life balance (28 percent). More →

March 14, 2022

Flawed organisational design thinking continues to hold businesses back

by Jayne Smith • News, Technology, Workplace

The Josh Bersin Company, a research and advisory company focused on HR and workforce trends and issues, has revealed new research which claims to show how organisational design has a direct relationship to the ability of any business to prepare and scale for the future. The study concludes that traditional approaches to organisational design, usually centred around job roles and reporting structures, are holding companies back and in some cases, exacerbating current and future talent challenges. More →

February 20, 2022

How to convey company culture instantly while hiring

by Nicky Garcea • Jobs, News, Workplace

Thirty-eight million American workers left their jobs last year. While better pay and more flexible working conditions typically top the list of reasons for leaving an employer, workers need a bit more than that to seal the deal. To be sure, in a recent Cappfinity /YouGov survey, 80 percent of job seekers said it’s important to understand a company culture before accepting an offer. Company culture, in fact, has played a key role in the pushing and pulling of workers from and to jobs. Some job seekers are motivated by the escape from a toxic work environment. Others are looking for companies that have figured out how to support more social interaction across teams. If you can’t authentically convey your own company’s culture to job candidates, they won’t be able to determine whether the job is right for them. More →

February 20, 2022

Firms will need to build bridges with employees as they adapt to hybrid working

by Neil Franklin • Flexible working, News, Workplace

As we enter a new phase of working life following the short term changes made to cope with the pandemic, the three key priorities for the 1,300 employers surveyed by the Benefits & Human Resources Consulting operation of Gallagher for its 2021/2022 State of the Sector report (registration) are: the need to re-engage their teams around purpose, strategy and values (53 percent); the need to adapt communication channels to engage the workforce better as they move to newly implemented models of hybrid working (39 percent); and the need to enhance people manager communications (31 percent). More →

February 8, 2022

New business climate demands agility from managers, report claims

by Jayne Smith • Business, News

A new report, The Big Reset Playbook: Change Agility (registration) from work trends analyst The Josh Bersin Company, claims that traditional approaches to change management have often fallen short of expectations, and that new workplace practices based on agility are now needed to manage change in a new business climate. According to the report ‘businesses are looking to tackle the challenge of managing change in a new reality that includes the shift to hybrid working, globalization and The Great Resignation’. The research claims that in companies that successfully manage change, leaders and high performers reinforce the company’s mission and purpose, explain how their reinvented business models work, create cross-functional teams to design and implement change, and maintain forward momentum. More →

February 3, 2022

Workplace culture needs a rethink in line with employees’ changing priorities

by Jayne Smith • Flexible working, News, Workplace

Considerable job insecurity and uncertainty has pushed companies to rethink their workplace culture to meet employees’ new needs, priorities, and expectations, according to the annual Fjord Trends report from Accenture. According to the report, nearly two years of social, economic and employment disruption has resulted in a collective shift in people’s relationships with work and employees are re-assessing what they want and expect from a company culture and employee value proposition. This means enhancing workplace flexibility, benefits packages, and greater employee care and compassion will continue to be notable trends in 2022, creating both challenges and opportunities for businesses looking to retain and recruit talent. More →

January 26, 2022

Hybrid working is now the dominant business model for knowledge workers

by Jayne Smith • Flexible working, News, Technology, Workplace design

Future Forum, a consortium launched by Slack with founding partners Boston Consulting Group, MillerKnoll and MLT has released the latest findings from its Pulse study, which shows that hybrid working has become the dominant work model for knowledge workers around the world. The report claims that the percentage of people working in hybrid arrangements has increased to 58 percent (from 46 percent in May 2021), as the share of workers who say their teams work exclusively either from home or from the office has declined sharply. More →

January 25, 2022

Hybrid working? Let’s put on a show

by Mark Eltringham • Comment, Flexible working

I’m currently rereading Art Kleiner’s masterful book The Age of Heretics which describes the history of ground-breaking thought in management in the 20th Century and the lessons we forget. It remains a relevant book for the new era of ‘hybrid working’ because the book draws a distinction between two fundamental schools of thought in management theory. One of these sees management as a numbers game in which people are inherently problematic and so must be directed what to do based on data and routines of desirable activity and behaviour. And the other sees people as well meaning, capable and adaptable with managers there to facilitate and channel their abilities and help them develop. More →

January 17, 2022

Working from home isolation felt more keenly by younger workers

by Neil Franklin • Flexible working, News, Wellbeing

A new poll from RingCentral, a provider of cloud communications claims that younger workers are more likely to report feelings of isolation and anxiety when working from home. The firm claims that the results of the survey highlight the need for employers and others to ensure they stay connected and engaged with those working from home alone. Data from the Office for National Statistics (ONS) showed that around 1 in 6 (17 percent) adults experienced depression during the latter half of 2021 – almost double the rate before the pandemic (1 in 10). More →