Search Results for: leadership

October 11, 2016

Weird science; how workplace professionals are in danger of obsessing about data ⁰

by Jess Brook • Comment, Workplace, Workplace design

There’s been a series of reports recently and a lot of PR to back them up, plus we’re headed at pace into the workplace event season. Pretty soon we will be neck deep in data. And misleading headlines. Some of it is good. Some of it is bad. We need to be wary of the data, the science behind some of it and the wild claims made as a result. There’s a great piece about how big data isn’t the answer to our problems in Wired. One argument it puts forward is this: “today’s data sets, though bigger than ever, still afford us an impoverished view of living things.” It feels like there is a poor view of the workplace right now. One problem here is the commercial imperative to get results. That means the PR teams pick over the bones of what might be quite thin research and then bold arguments are extrapolated. It means detailed insights are blurred by headline grabbing claims, or simply not there in the first place.

More often it means ‘research’ doesn’t generate anything new – which is not good for headlines. So, reports are dressed up as pseudo-science. This is not just an issue unique to UK the commercial property and workplace arena either. Only recently Dana Carney has challenged her joint research into the power of body language with co-author Amy Cuddy. Carney is arguing the results of research were false, plain wrong, based on bad science. This undermines valuable work being done by other groups in the market place – i.e. the great unwashed comprising directors of estates, HR professionals and facilities managers begin to tire of data and grow a little weary of the whole experience.

It’s confusing for the very people that need informing, educating and influencing so that they make intelligent decisions about their workplaces. For example, you cannot measure 28 factors relating to physical space and then argue that it allows clients to link workplace design to key business drivers such as employee engagement and organisational commitment. To make such a leap you need to focus very hard indeed on organisational culture and the behaviours of the people in that organisation.

Too often the key themes of culture and behaviours are not so much in the back seat, but left at the kerb side as the research vehicle heads off down the highway. Criticisms of open plan and the use of offices by those in a leadership position need to be placed in the context of that organisations whole way of being. It can work if allowances are made for culture and behaviours.

Allegedly, 89 percent of senior leaders have a private office. This is not open plan. True open plan, and where benefits of open plan are seen, is when everyone exists and works on a level playing field with numerous and varied alternate work areas being made available. Again, it’s not just about the spaces available. Some companies will introduce the variety and do nothing to change with behaviour to allow people to understand, embrace and feel able to use these new and different spaces. It’s the same way the presence of a DJ and dancefloor don’t mean that people will automatically dance – just think of the bad parties with no atmosphere and awkward people.

Workplace professionals have a duty to think this data through before making any claims, arguments or indeed, any recommendations. Too many decision makers in the C-suite are saying right now: “OK, based on this data I’ll put everyone in open plan, buy sit stand desks for all and provide people with some enclosed settings and we’re good to go,” and still find the business is no more engaged or innovative because it’s not based on how the company actually operates and does not factor in people, change or culture.

We all need to check this data thoroughly before making too many easy headline grabbing and PR driven conclusions. After all, it’s not always easy to know good from bad – just ask a doctor. Doctors may know the latest scientific research but they evaluate patients at a personal level before any application – and businesses need to do the same. Likewise, an Oxbridge or Harvard professor like Amy Cuddy or Dana Carney should be generating good science, but that’s no excuse for not constantly challenging the research that comes through.

Don’t take these PR headlines about workplace for truth. Let’s be careful out there people.

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Jess Brook is Workplace Strategist at Hatch Analytics

October 10, 2016

The Big Data skills gap and other issues ⁰

by Mark Eltringham • News, Technology

A new report from techUK claims that the widespread use of Big Data could boost the UK economy by £241 billion and create around 157,000 jobs by 2020, but the Government needs to act fast to address the skills gap that is holding back the implementation of more Big Data applications. The survey of techUK members found that almost two thirds (62 percent) say they need more specialists in emerging disciplines including Data Analysts, Data Infrastructure Engineers and Solutions Architects. However there may be wider challenges ahead for the application of Big Data as a survey carried out by Gartner suggests that the number of organisations willing to invest in Big Data is set to fall.

October 6, 2016

Employers must create modern cultures to retain working mothers ⁰

by Sara Bean • Facilities management, Flexible working, News, Workplace

When it comes to working mothers, too many US organisations continue to follow policies created in the 1990s, if not the 1950s. In the report Women in America: Work and Life Well-Lived by Gallup one factor emerges that has the greatest influence on women’s decision to stay in the workforce or leave, children. In the US, more than 5 million jobs are available, but women continue to drop out of the workforce in troubling numbers because despite employers introducing family friendly policies their cultures remain out of date. Because of this, far less than half of female employees polled (35 percent) are engaged in their jobs, and nearly half of women say they are looking for or considering new jobs. Organisations have to create cultures that enable women to maximise their full potential in and out of the workplace; and those that continue to enforce outdated policies will not be able to keep up with employers who offer more choice and flexibility and greater trust and transparency.

October 4, 2016

Disconnect between employers and staff on attitudes to mental health ¹

by Sara Bean • News, Wellbeing, Workplace

There is a massive difference between employers’ perception of the way in which they address mental health in the workplace and those of their staff, according to a new report being published today. While the majority (97 percent) of senior managers believe that they are accessible if employees want to talk about mental health problems, almost half (49 percent) of employees would not talk to their manager about an issue. The findings from the Mental Health at Work report, by the charity Business in the Community are that more than three quarters (77 percent) of employees have experienced symptoms of poor mental health in their lives, and for 62 percent of employees work has been a contributing factor to their symptoms. Despite this, over half of employees (56 percent) who disclosed symptoms of said that their employer took no mitigating actions and only 22 percent of managers have had relevant mental health training at work.

October 2, 2016

Apple HQ + Limits of workplace design + Workplace effectiveness ⁰

by Sara Bean • Facilities management, Flexible working, Newsletter, Wellbeing, Workplace, Workplace design

In this week’s Newsletter; Tim Oldman argues that businesses are failing to understand the basis of workplace effectiveness; Mark Eltringham looks at ways of using workplace design to influence the feelings and behaviour of others; and takes part in a podcast with Hari Kalymnios, author, trainer and Leadership Speaker at The Thought Gym. HSBC moves 300 staff into a coworking space in Hong Kong; Apple reveals it is to occupy the redeveloped Battersea Power Station and post-Brexit employment levels maintained by the growing gig economy. The global introduction of sustainable building regulations remains slow; the UK’s commercial property market remains robust in the wake of the vote to leave the European Union; and evidence that offering flexible working to Mums could boast the economy by billions. Download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

September 29, 2016

Podcast: bonuses, motivation and why business leaders might do well to steer clear of politics ⁰

by Mark Eltringham • Podcasts, Premium Content, Workplace

I recently took part in a podcast hosted by business transformation consultant Rita Trehan. My fellow guest for the CEO Outlook podcast was Hari Kalymnios, author, trainer and Leadership Speaker at The Thought Gym. The episode featured a lively discussion focused primarily on two topical issues. First asking whether bonuses are really needed to motivate staff and what business might do to take a more sophisticated, informed and nuanced approach to motivation. Then secondly, and against my better judgement, in the light of Jeremy Corbyn’s recent spat with Richard Branson, whether CEOs and business leaders should steer well clear of politics and politicians and how they might make judgements about what is appropriate in terms of the topics with which they should engage and how they might disentangle themselves from the wider issues that often result. You can listen to the podcast here.

September 29, 2016

Worldwide progress in creating sustainable building regulations is slow ⁰

by Sara Bean • Cities, Environment, Facilities management, News, Property

The level of transparency in the reporting of the environmental performance of commercial real estate is growing across the world, but the pace of new sustainable building regulations remains slow. That is the key finding of JLL’s Real Estate Environmental Sustainability Index, which measures the availability of a range of environmental transparency tools in 37 countries. Whilst 17 countries have improved their overall scores since the last survey two years ago, 13 have remained static and three have declined. Half of all country index improvements have been driven by the introduction of voluntary minimum energy efficiency standards for existing buildings. This year France topped the Index for the first time, thanks to the consistent roll-out of mandates to transition to a low carbon economy. Japan has moved up from the transparent group to join France, Australia and the UK in the highly transparent group.

September 27, 2016

CEOs remain confident post Brexit but may consider relocating offices out of UK ⁰

by Mark Eltringham • News, Property

Despite largely voting to remain in the EU, the Brexit vote hasn’t dampened the short or long term confidence of UK CEOs. It has however raised a question mark over the UK’s ability to do business and, as a result, many are putting together contingencies including the possible relocating offices or operations, according to KPMG’s first ‘100 UK CEOs’ survey. The survey of CEOs from companies with revenues ranged between £100 million and £1bn found that, both in the short term (the next year) and the medium term (the next three years), the majority are confident about the future growth of the country, the global economy and their own businesses. However, over half believe the UK’s ability to do effective business will be hindered after leaving the EU. The majority of CEOs felt that a division in society between ‘big business’ and the general public contributed to the EU referendum result, including over a third who believed this ‘to a great extent’.

September 26, 2016

Employers must adopt a trust based approach to flexible working ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Employers are being urged to create a more inclusive and flexible working environment for their employees by adopting a trust based approach which focuses on the meeting of objectives rather than hours. This is the advice of Harvard University’s Global Leadership award winner Charlotte Sweeney on the launch of National Work/Life Week. In 2015, 23 percent of employees were reported to be doing some of their work remotely, up from 19 percent in 2003 according to the Bureau of Labour Statistics. But more than just adopting agile working, the diversity expert says businesses should begin to focus on individual well-being and supporting employees to enrich all aspects of their lives, their families and their communities. Corporates should implement a trust-based approach, which focuses on employees meeting their objectives, rather than focusing on where they are actually doing the work or even how many hours it takes to complete.

September 21, 2016

Millennials no different from their elders in attitudes to the workplace ⁰

by Sara Bean • Flexible working, News, Technology, Workplace

The portrait often drawn of Millennials is that of a generation which is keen to stand out from that of its elders, and which is difficult to pin down. They’re said to have difficulty accepting a hierarchical structure and no longer view their salary as the only motivating factor but instead are looking for a sense of accomplishment in their work. Yet as we reported recently, the behaviour and expectations of this younger generation has in fact stayed fairly constant. For them, the ideal company has attributes which are actually fairly similar to those cited by their more experienced colleagues. The result of the latest Edenred-Ipsos barometer into the under 30s suggests that for employers, the issue is not so much about dealing with this generation independently of the others, but rather globally rethinking leadership challenges in an environment which is increasingly digitalized, horizontal and multi-task oriented, taking into account individual countries’ cultural differences.

September 16, 2016

Career advancement opportunities help attract and retain staff ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Three in 10 US employees say they are likely to leave their employer within the next two years as employers continue to experience difficulty with attracting and retaining staff. According to the Global Talent Management and Rewards Survey, from Willis Towers Watson roughly half of employers are experiencing difficulty attracting critical-skill employees, top performers and high-potential employees. More than a third of respondents reported challenges in retaining high-potential employees (37 percent), top performers (36 percent) and critical-skill employees (35 percent). The firm’s Global Workforce Study identified advancement opportunities as key. Over a third (36 percent) cited opportunities to advance as a key reason to join a company and to leave (45 percent). However, only four in 10 (41 percent) indicated their employer does a good job of providing advancement opportunities, while nearly half (47 percent) said they would need to leave their organisation to progress.

September 9, 2016

Businesses in developed world failing to invest in tech and agile working ⁰

by Neil Franklin • Flexible working, News, Technology

Businesses operating in developed national markets risk falling behind businesses in emerging markets that are placing greater importance on leveraging technology to fuel their growth and increase their agility, claims a report from enterprise software provider Epicor. The study of over 1,800 business leaders from 12 countries claims that 54 percent of emerging market business executives cited “technology leadership” as a significant growth factor compared to just 36 percent of those in developed countries. The report claims that by recognising the importance of flexible technology and business systems in fuelling growth, executives in emerging markets are putting themselves in a stronger position when it comes to preparing for international expansion. Businesses that have more agile working practices can respond more quickly to changing market environments, making them more prepared to deal with the demands of growth.