May 3, 2019

Is stress killing creativity and innovation in your organisation?

Around 90 percent of CEOs state that they are displeased with returns of their investments into innovation. Companies invest in innovation projects, hire innovation consultants, run innovation workshops, and send their best and brightest to conferences and courses on innovation, yet fail to see the magic appear. Angered by this, many companies double down, throwing yet more money on innovation, only to see that returns fail to appear.

May 1, 2019

The impact of technology, cyber-risk and the future of corporate real estate ⁰

by Kate Langan • Features, Property, Technology, Work&Place, Workplace design

It’s no surprise to say that technology is having a significant impact on the workplace and the use of corporate real estate. The fast pace of change has seen technology impact all aspects of business, government and culture, as well as personal life, with a constant flow of new innovations and solutions helping us to do things more quickly and efficiently. Equally, technology also provides a challenge to business and, more specifically, corporate operations, with a whole array of disruptive technologies.

April 30, 2019

Role of AI and automation in recruitment poses a challenge for HR

by Mark Eltringham • News, Technology, Workplace

Last week, news emerged that an automated system at Amazon had started firing low performing workers, highlighting the new role of AI and automation in traditional HR practices. Now a new report from the CIPD claims that the use of such systems will have a widespread but mixed impact on jobs. According to the study, the introduction of these new technologies at work will see job opportunities grow, by enhancing roles, employee skills and their pay. However, lack of thought and planning on how people and technology work together is reducing productivity improvements and increasing the risk of people being left behind.

April 25, 2019

UK workplace happiness score has dropped below global average

by Marie Hillen • News, Wellbeing, Workplace

The UK now ranks tenth globally when it comes to happiness in the workplace. Austria (690), Spain (682), United States (719), France (672) and Germany (675) are all above the UK in rating workplace happiness. To date, over 10,000 people globally have taken the free Workplace Happiness Survey by Engaging Works which aims to provide practical and personalised advice to help improve wellbeing at work and to increase productivity and overall happiness within the workplace. The Workplace Happiness Survey asks 26 questions and then delivers a score out of 1000.

April 10, 2019

Insecure managers can cause huge damage to their organisations

by Marie Hillen • News, Wellbeing, Workplace

Insecure managers who worry that their performance could be undermined by competent subordinates can end up ostracising talented employees they feel are a threat to their own position. According to an paper published in The International Journal of Human Resource Management by Professor Kirk Chang of the University of Salford Business School and his research team, managers whose negativity towards staff they see as threats can go on to cause huge damage to their organisations. Professor Chang, an expert in human resource management, said: “While the competence of subordinates is considered desirable in the workplace, it may create challenges in managing people in organisations.”

April 5, 2019

The ladder of life, the death of work, the cane toad of property and some other stuff

by Mark Eltringham • Features

We start with a question. Why hasn’t the gig economy killed traditional work?, asks Greg Rosalsky and goes on to explain what many people have now realised. The answer, as Greg points out, is that the gig economy doesn’t replace traditional work, never has, and the rise of casual work of this kind has primarily been a way for people to deal with a volatile labour market and shrinking real incomes. Offer them the choice of a decent monthly income, benefits and a contract and most of them will take you up on it.

April 5, 2019

Brexit, Brits and blending: what MIPIM told us about the state of corporate real estate

by Anna King • Comment, Property

MIPIM celebrated its 30th anniversary during uncertain political and economic times, yet the mood was positive and even the backdrop of an impending Brexit decision failed to derail the UK contingent. However, the one thing missing from MIPIM in 2019 was British politicians. They were all back home, participating in decisive votes in the House of Commons as Parliament continued to kick the Brexit can down the road.

April 2, 2019

A quarter of a century ago, the newborn Internet set office design on a different path

by Colin Watson • Comment, Furniture, Workplace design

Because we are now so immersed in technology, we can sometimes forget just how young the Internet is. It was only in 1995 that the final barriers to its full commercial development were removed. In 1994, the number of people using it worldwide was estimated at around 20 million, there were under 15,000 company websites and the UK had one ‘cybercafe’. Even so, there was something in the air. A sense that everything was about to change – and change spectacularly.

April 1, 2019

Against metrics: how measuring performance by numbers backfires

by Jerry Z Muller • Features, Workplace

More and more companies, government agencies, educational institutions and philanthropic organisations are today in the grip of a new phenomenon. I’ve termed it ‘metric fixation’. The key components of metric fixation are the belief that it is possible – and desirable – to replace professional judgment (acquired through personal experience and talent) with numerical indicators of comparative performance based upon standardised data (metrics); and that the best way to motivate people within these organisations is by attaching rewards and penalties to their measured performance. More →

March 29, 2019

Co-design is an old idea, but it belongs to the 21st Century like never before

by Jonathan Hindle • Comment, Workplace design

As with so many apparently new ideas that resonate in a contemporary context, co-design has a long history. Originally referred to as cooperative or participatory design, it was first applied in Scandinavia in the 1960s and 70s, especially as a way of engaging stakeholders in the public sector in the design and development of IT projects, healthcare and workplaces. Arguably, our modern understanding of the idea was first set out by C.K. Prahalad and Venkatram Ramaswamy in a 2000 Harvard Business Review article called Co-opting Customer Competence and a subsequent book by the authors on the subject. They argue that there is a growing trend for firms to actively seek the insight and competence of customers to offer them better solutions, tailored to their own needs. More →

March 21, 2019

Interiors are not enough to win the war for talent

by Ben Capper • Comment, Workplace design

I often refer to Google and Facebook in my blog, due to their influence on workplace design. Many consider them to be workplace interior’s holy grail. But today’s big employers are competing with one another on a much broader set of principles. Cool interiors alone just won’t cut it. Zürich, like many European cities is home to a large number of global brands, with bustling financial services and tech sectors. I regularly hear of people with multiple job offers taking a job with a lower salary, rather than accepting a role in a company that doesn’t reflect their ideals. This decision can be influenced by office design and facilities, career development options, corporate culture and much more. More →

March 21, 2019

Performance-based pay linked to employee mental-health problems, study suggests

by Neil Franklin • News, Wellbeing

In what its authors claim is the first big-data study combining objective medical and compensation records with demographics, researchers at Washington University in St. Louis and Aarhus University in Denmark discovered once a company switches to a pay-for-performance process, the number of employees using anxiety and depression medication increased by 5.7 percent over an existing base rate of 5.2 percent. More →