March 27, 2023

The five ages of the office and the man who shaped the way we talk about them

by Rob Harris • Features, Flexible working, Workplace design

The office has passed through five ages. The ‘coffee houses’ of the 17th century, yielded to the ‘clerical factories’ of the 19th as machines revolutionised work. After the Second World War, the ‘corporate offices’ of global corporations and William Whyte’s Organization Man dominated the scene. Following the launch of IBM’s PC in the early-1980s, we saw the rise of ‘digital offices’ in the 1990s, complete with internet, email and social media. And for the past few years we have been moving inexorably towards the latest age: ‘network offices’. Each age was shorter than its predecessor: both the digital and network ages began less than a career span ago. More →

March 2, 2023

Pipeline of women managers has stalled in wake of pandemic

by Neil Franklin • News, Workplace

The leadership pipeline for women has hollowed out in the middle, according to a new study “Women in leadership: Why perception outpaces the pipeline—and what to do about it” from IBM Institute for Business Value (IBV) and Chief. The study of 2,500 organisations in 12 countries and 10 industries found a small increase in the number of women at the C-suite and Board level (now 12 percent for both), and an increase to 40 percent representation of women in junior professional/specialist roles (37 percent in 2021). However, the pipeline for top leadership positions still hasn’t recovered to pre-pandemic levels – 14 percent representation of women in senior vice president roles (18 percent in 2019) and 16 percent in vice president roles (19 percent in 2019). More →

February 14, 2023

Flexible working has been an ‘unexpected gift’ for employers

by Neil Franklin • Flexible working, News

A survey from CBRE claims that the imposition of more hybrid and flexible working has been an ‘unexpected gift’ for both employers and employees. The poll of 20,000 employees worldwide suggests that flexibility plays an important role for both employee and employer decision making. Other benefits include increased productivity and more innovative thinking. Flexibility about where and when work takes place was particularly important to workers. Around 40 percent of workers both globally and in the UK, noted flexibility as the primary factor in assessing job opportunities, with a company’s commitment to work-life balance another crucial factor. More →

February 13, 2023

Childhood’s end for work and the need for a grown-up conversation about it

by Mark Eltringham • Features, Flexible working, Technology, Wellbeing

Arthur C Clarke’s finest novel Childhood’s End is the story of an Earth that is invaded by a force of alien Overlords. This is not a destructive colonial invasion, which is why there’s no Hollywood blockbuster in the tale, but a seemingly benevolent intervention which ushers in a golden age for humanity. Although humankind initially does not get to meet the Overlords in person (for reasons I won’t give away here), the aliens unite the world’s governments, eradicate crime, conflict and the nation state and do away with the need for creativity and hard work. It is the literal end of history.

February 7, 2023

People who act as a go-between for colleagues more prone to abuse and burnout

by Neil Franklin • News, Wellbeing, Workplace

Employees who act as brokers, meaning they work as a go-between for coworkers who do not communicate directly, are more likely to burn out and become abusive towards their colleagues, according to new research from ESMT Berlin and published in the journal Organization Science. The research, led by Eric Quintane, associate professor of organizational behaviour at ESMT Berlin, examines the psychological costs of having to sustain communications with coworkers who do not communicate directly with each other. They could be coworkers who are in different units, regions, or time zones, which makes it hard for them to communicate. More →

January 27, 2023

Bisley debuts at Stockholm Furniture Fair

by Freddie Steele • Company news, Furniture

Bisley is to present its first ever showcase at the Stockholm Furniture Fair (7-11 February 2023), illustrating the multitude of innovative ways in which the brand’s collections can support and enhance home working. Organised in four zones, the stand will focus on key products which tell the story of Bisley’s wide-ranging expertise in designing and manufacturing office furniture solutions, at home and in the workplace. More →

January 20, 2023

AI presents us with a chance to rediscover what it means to be human

by Mark Eltringham • Comment, Technology

Like a lot of people right now, I am struggling to get my head around where we are going with AI. Look around and you’ll see the breathless excitement at the sheer amazingness of it all. And examples of its limitations, how it screws up, how military grade AI can be fooled by somebody hiding in a box, and its sense of humour failure. All of this is demonstrably, paradoxically true. More →

November 28, 2022

Some work distractions can actually reduce stress levels

by Neil Franklin • News, Wellbeing

Positive interventions that distract us from difficult tasks actually help to reduce our stress levels, according to new research published in the Journal Work & Stress. The study, conducted by an international team of researchers at WHU – Otto Beisheim School of Management and Trinity Business School suggests that short positive work distractions can help people to overcome daily demands like dealing with annoying emails or the tasks they dread. In turn, this allows them to be more engaged, creative, and helpful toward their coworkers. More →

November 11, 2022

The networks people build often hold them back rather than help them

by Neil Franklin • Business, News

The networks of ties we build in the workplace are key to our success and performance. Yet, researchers at ESMT Berlin claim in a paper published in the Academy of Management Journal that we often build networks that hamper our performance. Professors Gianluca Carnabuci and Eric Quintane, both from ESMT Berlin, investigated how and when people build networks that allow them to perform at their best. To this end, they conducted a longitudinal field experiment within a business unit of a large semiconductor company, tracing the network and performance of each employee over two and a half years. More →

November 10, 2022

BDP reports on successful year for the design firm

by Freddie Steele • Company news, Works Magazine

BDP has published its results for the financial year ended 30 June 2022. The practice achieved revenues of £136.6m and an operating profit of £13.2m. The multidisciplinary practice won a number of prestigious projects in the financial year and expanded into new locations by establishing new presences in New York, Lima and Edinburgh to create a network of integrated, collaborative studios with global reach. The organisation’s employee numbers have also returned to pre-pandemic levels as it welcomed talented people back to its workplaces across the globe. More →

November 1, 2022

Quiet quitting is not a thing, but employers do need to offer more fulfilling work

by Neil Franklin • Flexible working, News, Wellbeing, Workplace

A new survey from Ricoh Europe claims that the majority of workers seek more stimulation and creativity in their job, suggesting that employers need to do more to provide fulfilling work. The research, conducted by Opinium for Ricoh Europe, polled 6,000 workers and 1,500 decision makers across the UK, Ireland, France, Germany, Italy, the Netherlands and Spain. It claims to contradict the idea of quiet quitting with 82 percent of workers describing themselves as ‘engaged’ at work, while 65 percent say they are enthusiastic about what they do. Yet while workers feel content to a degree, there remain frictions and roadblocks to them becoming more productive and creative. More →

October 25, 2022

The underlying problems with the way we think about work

by Mark Eltringham • Features, Wellbeing, Workplace design

An idea that has never really gone away, but which seems to be enjoying a new lease of life is the tabula rasa. The conception of people as a blank slate is something a that has crept back into mainstream political and social thought for a variety of reasons. Arguably, it is also behind many of the most misleading notions about work and workplace design, perhaps most importantly that a change to some single element or characteristic of a working environment will lead to a specific outcome in the behaviour of people. More →