February 2, 2024

Life at the coalface: How the agile workplace first appeared in the mid 20th Century

by Mark Eltringham • Comment, Wellbeing, Workplace design

The idea of diffusion of innovation has become so embedded in our culture, and most recently so associated with the adoption of new technology, that we might assume it happens in predictable ways. The steps between innovators, early adopters, early majority, late majority, and laggards seem intuitive and certain even when their peaks might be unsure. And yet history teaches us that sometimes new ideas can take years or even decades to take hold, even when they are potentially world-changing and relevant for the era in which they were formulated. More →

February 1, 2024

Firms want to embrace AI, but bewildered by range of options

by Jayne Smith • AI, News, Technology

The vast majority of Chief Information Officers plan to increase AI tool spending in 2024, but say their teams are overwhelmed by the number of apps on the market. As a result, 77 percent are concerned about application sprawl adding to their complexity and security risks. That is according to a new report from Canva which includes insights from more than 1,360 CIOs on their priorities, opportunities and the challenges of managing their IT amid the AI boom. The company commissioned Harris Poll to survey CIOs from the UK, US, France, Germany, Spain, Brazil, Mexico, India, and Australia to understand how they’re managing application sprawl and making decisions about workplace tools in the AI era. More →

January 30, 2024

Workplace design and the corrective force of rediscovery

by Mark Eltringham • Comment, Workplace design

It has become something of a preoccupation of mine to consider why so many of the conversations we hold about workplace design are largely about the rediscovery of old ideas. It may be because there are constants about how people interact with their surroundings and each other and the truisms underlying those interactions. Although these are often reframed by the amount of data we now have to support them, some things never change. More →

January 18, 2024

Entries now open for the Sustainable Design Collective Annual Awards

by Freddie Steele • Company news, Environment, Furniture

The Sustainable Design Collective (SDC) – a think tank of leading design professionals working in the office workplace sector – has opened entries for its annual awards. The announcement follows confirmation of the dates for the second SD Forum to be held on 25th April at the Crypt on the Green in Clerkenwell, London. Free to enter, the Awards are designed to champion ‘best practice’ and highlight innovations leading to greater sustainability within the office workplace. There are three categories: New build and retrofit projects; New products and materials; Innovation including new services or IT solutions as well as collaborations with not-for-profit organisations. More →

January 17, 2024

CEOs remain optimistic about short term growth, quarter are planning to replace people with AI

by Neil Franklin • AI, Business, News, Technology

The proportion of CEOs who believe global economic growth will improve over the next 12-months has more than doubled. At the same time, the proportion of CEOs concerned about their long-term business viability has risen to 45 percent as tech and climate pressures accelerate, according to PwC’s 27th Annual Global CEO Survey. However the survey, published to coincide with the annual World Economic Forum jamboree in Davos, also reports that artificial intelligence will result in dramatic job losses in 2024 and beyond. A quarter intend to cut their headcounts by at least five percent “due to generative AI. More →

January 16, 2024

Technology is stealing your time in ways you may not realise

by Ruth Ogden, Joanna Witowska and Vanda Cernohorská • Comment, Technology, Wellbeing

Technology is supposed to make our lives easier. Smart phones provide a palm-size window to the world, enabling us to do almost anything at the touch of a button. Smart homes look after themselves, and virtual meetings mean that for many, time spent commuting is a thing of the past. So we should have more free time. Time which is now spent sleeping, relaxing or simply doing nothing – right? More →

January 10, 2024

Distinctive yet simply designed: meet KI-nk

by Freddie Steele • Company news, Furniture

Named for its distinctive kinked leg bracket, KI’s new product, ‘KI-nk’, is the perfect addition to your office space. It’s available as part of a table system or as a bench and desk collection. The KI-nk Table System is available in a range of sizes and 3 different shapes – circular, square, and rectangular – so it’s easier to choose the right style for the area you want to fit out, whether that’s a meeting room, a breakout space, executive office, reception, or a café area. Worktops can be specified with either a square or chamfered edge. More →

January 9, 2024

Gossiping at work really is bad for your career

by Jayne Smith • News, Wellbeing, Workplace

Gossiping at work can have serious negative impacts on your career, according to new research by Durham University Business School and NEOMA Business School. Not only are gossipers frowned upon by other work colleagues, they also become socially excluded in the company, and can experience negative career-related impacts as a consequence of their storytelling. More →

December 19, 2023

How employers should navigate the ICO’s guidance on monitoring workers

by Anthony Woolich and Michelle Chance • Comment, Technology

As technology continues to advance at a rapid pace, so does the prevalence of firms monitoring workers and the sophistication of the tools available to employers to monitor their staff’s activities. Hand in hand with the increasing prevalence of workplace monitoring tools are concerns that their excessive use may infringe workers’ data protection and privacy rights. Employers must take heed of recent ICO guidance to ensure they do not fall foul of the law in pursuit of the hoped for benefits of workplace monitoring, such as boosting productivity and profit. More →

December 18, 2023

A bit of alien thinking on coffee and some other BS

by Mark Eltringham • Facilities management, Features, Technology, Wellbeing, Workplace design

I’ve sometimes highlighted how our perceptions of the workplace are subject to an apex fallacy. The daily consumption of narratives about campuses, tech palaces and ‘cool’ design can obscure the fact that most people don’t experience this stuff in their daily lives. They work in adequate or possibly nice offices. Some in shabby offices or horrible offices. Many travel into work at the same time each day and sit with roughly the same people and do roughly the same things. They may work from home more frequently now, but they have a routine there too. Most will work in a mundane or nice home that mirrors the mundane office that awaits at the other end of the commute. More →

December 17, 2023

Two thirds of employees unaware of new flexible working rights

by Jayne Smith • Flexible working, News

A new survey from Acas claims that over two-thirds of employees (70 percent) are not aware of new flexible working rights that mean they will have a right to request flexible working from their employer from day one of their job next year. All employees who have worked for their employer for 26 weeks or more currently have the right to ask if they can work flexibly. A new change in the law will make this a right that applies from the first day of employment. More →

December 13, 2023

Big firms don’t really want you to contact them

by Neil Franklin • Business, News

Some of Britain’s most famous and successful companies make it hard for customers to get in touch, according to a new study of FTSE 250 companies, by Moneypenny, with 89 percent of the companies having no phone contact number on their website home page. While some of the FTSE 250 companies did feature a phone number elsewhere on their website, 33 percent of them make it extremely difficult to find a contact number on their website and have no phone number on their respective home pages. It took the Moneypenny researchers six or seven clicks to find one elsewhere on their websites. More →