Search Results for: digital

May 14, 2018

Artificial intelligence, robots and automation set to transform the office environment

In today’s highly digital landscape, tools like AI and machine learning were developed to significantly improve productivity in the workplace. But despite their existence, many companies still trail behind in terms of integrating AI in their office environments. In fact, an article on Workplace Insight previously noted that over a quarter of employers fail to provide staff with digital and flexible tools. Though it is predicted that the next couple of years will see businesses adapt to a human-and-machine environment, organisations still have a lot of catching up to do in terms of digital basics.

May 14, 2018

Manchester incubator aims to develop region’s strength in tech and research

by Mark Eltringham • Cities, News, Property, Technology

Manchester Science Partnerships (MSP) has opened its new £2m tech incubator which it hopes will help create up to 2,000 jobs in data science and technology innovation companies over the next decade. Reflecting the ambitions of the updated Greater Manchester strategy to build on the city region’s strengths in technology and digital innovation, the incubator will provide start-ups with a wide package of business support services including: access to finance, talent and markets advice. Manchester is already a European top 20 digital city and this new incubator is designed play a role in strengthening the city’s status as a location for technology businesses over the coming years.

May 10, 2018

Majority of US employers say they will increase or maintain headcount due to automation

by Sara Bean • Automation, News, Technology, Workplace

Companies will need more, not less people, in the near-term to meet the demand stimulated by automation, claims a new report from ManpowerGroup. The report – Robots Need Not Apply: Human Solutions in the Skills, found that 91 percent of employers in the US will maintain or increase headcount in the next two to three years as industries shift to more advanced, automated processes. The report provides a real-time view of the impact of automation on headcount, the functions most affected and the soft skills that are both of greatest value and hardest to find. Frontline and Customer-Facing functions anticipate the most growth as organisations place higher value on customer service and human interaction. Manufacturing and Production functions are close behind. Back-office functions that are routine or add less value to customer interactions are under greatest threat as organisations implement new technology to drive efficiency. In this Skills Revolution the best blend of high-tech and high-touch will be the combination of human strengths with technical and digital know-how: 61 percent of companies say communication skills, written and verbal, are their most valued soft skill followed by customer service, collaboration and problem-solving.

May 9, 2018

Optimal workplace productivity gains could add £39.8 billion to British and Irish economies

by Neil Franklin • Facilities management, News, Technology, Workplace design

The United Kingdom could reshape its economic future and unlock its share of £39.8 billion in untapped GDP if organisations were to ‘optimise their workplaces’, according to a new study by Ricoh and Oxford Economics, titled The Economy of People (registration required). The UK could achieve a 1.8 percent increase in GDP, equal to £36.8 billion, which could pay for the cost of Brexit twice with change to spare. Similarly, the Irish economy could expand by 1.0 percent, or £3 billion, if businesses commit to creating the optimal office. The findings from The Economy of People are based on forecasts of how productivity in various industries will improve, if investment in workplaces makes them optimal for those that work there and their employers. Surveys and interviews were conducted with employees and executives to uncover how workplace elements, such as culture, physical workspace and technology affect performance and productivity.

May 1, 2018

No surprises in new report on future workplace trends

by Mark Eltringham • Comment, Flexible working, Technology, Wellbeing, Workplace design

The latest Global Workplace Trends report from Sodexo focuses on the ‘workplace experience’ and how it affects levels of engagement, wellbeing and corporate performance. It’s an undemanding study that sets out seven trends covering familiar themes in a familiar way, even though the authors claim it offers ‘fresh insights’. As well as the idea of ‘experience’, it touches on ideas about the intersections of digital and physical space and the implications for people and organisations as well as the workplace professions. It uses the standard vocabulary, various buzzwords and the usual presuppositions to look at the impact of Millennials, AI, the sharing economy and so on. The visuals are the usual parade of smiling, diverse – but no unattractive, disabled and old – hipsters sharing screens and being creative in sun-dappled interiors. Sauce it with some virtue signals and it’s job done.

April 30, 2018

Majority of US workers still prefer to work from an office

by Neil Franklin • Flexible working, News, Workplace design

According to data from the quarterly Randstad Workmonitor survey,, although 82 percent of U.S. workers surveyed say the ability to work from anywhere at any time allows them to maintain a healthy work-life balance, more than half (62 percent) still prefer to work in the office — and this number is even higher among young workers. Sixty-five percent of those aged 18-24 said they prefer working in a traditional office environment, challenging the widespread perception that millennial and Gen Z workers tend to prefer digital interactions over personal ones.

April 27, 2018

Faced with era of AI, employers focus on skills and employees crave jobs with purpose

by Neil Franklin • News, Technology, Workplace

According to Mercer’s 2018 Global Talent Trends Study – Unlocking Growth in the Human Age, 96 percent of UK companies have innovation on their core agenda this year and 92 percent are planning organisation design changes. At the same time, employees are seeking control of their personal and professional lives, with more than half asking for more flexible work options. As the ability to change becomes a key differentiator for success in a competitive global climate, the challenge for organisations is to bring their people along on the journey, especially as the top ask from employees is for leaders who set clear direction, claims the report.

April 24, 2018

Globalisation prompts increase in number of CEOs from abroad at FTSE companies

by Sara Bean • News, Workplace

Globalisation is leading to a growing trend amongst FTSE listed companies to hire senior leaders from abroad as organisations look for leaders with international experience. Although UK CEOs remain the first choice, with 60 percent of CEOs who were appointed through internal promotion last year being British, according to the Robert Half FTSE 100 CEO Tracker, UK companies are now increasing the number of global CEOs within the FTSE 100. In practise this means that the total number of UK CEOs leading the FTSE 100 has slipped to 61 of the total 100 companies from 65 a year ago. Nearly half (47 percent) of those CEOs who were hired externally for the top position were of other nationalities and of the 14 new CEO hires made this year, eight were of UK heritage, while six are leaders from the rest of the globe, edging the dial ever closer to a 50/50 split.

April 9, 2018

How the UK car industry is driving the future of workplace design

by Paul Dunn • Comment, Workplace design

The British car industry has grabbed numerous headlines since the Brexit referendum due declining car sales and the uncertainty of its economic and regulatory prospects. In spite of these mounting concerns, the industry continues to invest in the design of its workplaces, not only by creating inviting and engaging places to work, but also by integrating automotive approaches to design and construction into the work environment. As a result, these workplaces don’t just help car companies to stay competitive; they also provide new ideas for all sectors eager to build smarter and more efficient places to work.

April 6, 2018

Quarter of people are ready to welcome robots as our new overlords

by Mark Eltringham • Automation, News, Technology

Around a quarter of British people would happily replace MPs with robots, according to a study of 6,000 individuals from Reboot Digital Marketing and Mindshare. The surveys asked people whether they would prefer machines or humans in eight different occupations and scenarios. It found that when making car comparisons with the intention to eventually purchase, a significant percentage of Brits would want robots (60 percent) aiding them instead of humans (40 percent). Thereafter, Brits would be most inclined to accept music and film recommendations from artificial intelligence at 49 percent – though 51 percent would still opt to do so from other people. Even though most respondents (75 percent) would still prefer humans to be MP’s, 25 percent would elect robots to be in this position of power.

March 29, 2018

HMRC signs for Manchester HQ as part of nationwide programme of lettings

by Mark Eltringham • News, Property, Public Sector

HMRC has completed a 25 year letting of 157,153 sq ft at the English Cities Fund’s New Bailey development in Greater Manchester. HMRC will take over the whole of the seven storey 3 New Bailey development with staff moving in from 2022. The move is part of a nationwide programme of lettings in major cities to deliver HMRC services at local level, overseen by the Government Property Unit. There have already been announcement of new HMRC hubs in Cardiff, Edinburgh, Leeds and Birmingham. The New Bailey move will form the initial phase of the HMRC Manchester Regional Centre. Additional capacity for around 2,500 staff working in the city will be retained at Trinity Bridge House as a transitional site until 2027/8, when the second phase of the regional centre is expected to open. More →

March 28, 2018

Call for more internship opportunities to help employers close skills gap

by Sara Bean • News, Technology, Workplace

It should come as little surprise that graduates who have undertaken an internship are more likely to have honed the skills businesses needs, one of the main findings of the Institute of Student Employers (ISE) annual Development Survey, which launches today (28 March 2018) at the ISE Student Development Conference. The report found that 63 percent of employers believed graduates who had undertaken work experience had the required soft skills, yet less than half (48 percent) thought this of graduates in general. According to the report the five most common graduate skills gaps are; managing up (5 percent of employers believed graduates had this skill); dealing with conflict (12 percent); negotiating/influencing (17 percent); commercial awareness (23 percent and resilience (31 percent). This is why closing skills gaps is a priority for businesses with 74 percent of employers taking specific actions to tackle the issue in 2017. Changes to recruitment and on-the-job training were the most common actions and 16 percent of organisations improved their internship development programmes specifically to close skills gaps.