Search Results for: people management

January 30, 2018

Harnessing serendipity in the workplace is about more than facilitating the unexpected

by Ilkka Kakko • Comment, Technology, Workplace design

What if your company had a great and more frequent ability to discover more valuable things than those for which it were usually looking? How would you then begin to describe your company’s overall level of awareness and sagacity? Does it make your company ’feel lucky’? Inspiring questions and understanding serendipity might give some answers to these and other questions. One of the challenges in answering them lies in the nebulous idea of serendipity in the first place. In many respects the idea of serendipity carries with it a mystical undercurrent and even researchers do not agree about a precise definition. However, serendipity is never a ’happy accident’, it’s much, much more than that. The key elements in the process of serendipity include: 1) a prepared mind 2) an unexpected event, encounter, result or contradiction 3) insight and 4) value creation. Not only is serendipity a process, but it is also a quality of mind.

January 26, 2018

If you are flourishing under a psychopath boss, it may be because you are a psychopath too

by Neil Franklin • News, Wellbeing

It’s still perfectly possible to flourish under a psychopath boss, provided you are one too, according to new research that found the people best placed to cope with a psychopathic manager are those who are psychopaths too; largely because they are not as upset at the bad treatment. In the workplace, employees respond differently to abusive management styles, in part due to their varying levels of psychopathy, according to a new study from the University of Notre Dame. Certain types of psychopaths actually benefit and flourish under abusive bosses, according to Are ‘Bad’ Employees Happier Under Bad Bosses? Differing Effects of Abusive Supervision on Low and High Primary Psychopathy Employees. The study is published in the Journal of Business Ethics by Charlice Hurst, assistant professor of management in Notre Dame’s Mendoza College of Business.

January 19, 2018

Bad managers who fail to support employees are driving talented staff away

by Sara Bean • News, Wellbeing, Workplace

Bad managers who fail to support employees are driving talented staff away

A new survey suggests that bullying, aggressive behaviours and micro-management is endemic within the British workplace. The research by YouGov on behalf of MHR found that 80 percent of employees having experienced what they consider poor management, or a poor manager, at least once during their career; 73 percent of employees who have experienced poor management or a poor manager have considered leaving a job and, among these, a staggering 55 percent actually left their job because of bad management. When asked whether managers are equipped to deal with the human or emotional side of management, 58 percent of respondents said that they are not. Bad managers were described as often inexperienced, out of their depth, lacking the necessary people skills, expressing favouritism, failing to offer recognition and feedback and failing to communicate effectively. But the most shocking comments were around the subject of mental health, with several respondents citing a complete disregard or lack of awareness of issues surrounding mental health in the workplace. As well as failing to support employees suffering from anxiety or depression, several respondents claimed that their manager was directly responsible for causing the decline in their mental health.

January 17, 2018

Managers’ increasingly long hours behind rise in stress and mental ill health

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Managers are working an extra 44 days a year over and above their contracted hours, up from 40 days in 2015. These long hours are taking their toll, causing a surge in sick leave amongst managers suffering from stress and mental ill health, claims the Chartered Management Institute (CMI), which is calling on UK employers to provide greater support. Long hours and constant communication are having a detrimental effect on the wellbeing of managers it argues resulting in one in ten managers taking time off for mental health in the last year, and for those who do take time out, it’s for an average of 12 days. Of the 1,037 managers surveyed for the report, the average boss puts in an extra day each week. This is an extra 7.5 hours beyond their contracted weekly hours (44.4 hours actual compared to 37.3 contracted), adding up to an extra 43.8 days over the course of the year. This is up from 39.6 days in 2015. The rising gap between contracted and actual hours of work is in addition to an ‘always on’ digital culture, with 59 percent of managers saying they ‘frequently’ check their emails outside of work – up from 54 percent in 2015.

January 10, 2018

UK productivity growing at quickest rate for six years

by Mark Eltringham • News

Productivity in Britain is rising at its fastest rate in six years. Output per hour worked rose by 0.9 per cent between July and September of 2017, according to the latest quarterly report from the Office for National Statistics (ONS). This was the biggest increase since 2011, when productivity grew by 1 per cent. The UK has a persistent problem with its productivity. Excluding the UK, G7 GDP per hour worked is 18 per cent higher than in Britain, with productivity in the United States 30 per cent higher, France 31 per cent and Germany 36 per cent. High productivity is considered the key to economic prosperity because it allows companies to produce more goods or services with fewer workers or hours worked. This in turn lets companies pay higher wages without having to raise prices. Many theories have been developed to explain the UK’s chronic low productivity, which are summarised by the Financial Times here (subscription or registration needed).

January 4, 2018

Hard working females under 35 most likely to join January job exodus

by Sara Bean • Flexible working, News, Workplace

It probably doesn’t come as much of a surprise to learn that in the annual January ‘job exodus’, junior employees under the age of 35 years are most likely to leave their current roles, according to new research. However the Qualtrics Employee Pulse – a quarterly survey of more than 4,000 workers – shows that employees that pose the greatest flight risk are most likely to be female, think about work outside of contracted hours, and regularly checking emails on weekends. Of most use to employers, utilising its Experience Management Platform, Qualtrics has identified the top three drivers that will help encourage employees to stay in their jobs in the long-term. These are supporting a work-life balance, allowing employees to try out new tasks and skills in their existing role and ensuring managers are proactive in helping to solve problems or concerns in the workplace.

December 22, 2017

Five employment law milestones from the past year we need to remember in 2018

by Lucy Gordon • Comment, Workplace

The past twelve months have been an eventful period for employment law; from the uncertainty surrounding Brexit and the rights of EU Nationals working in the UK, to the mounting attention on employee data protection as the GDPR edges ever closer. Issues of Employment Tribunal fees, holiday pay and the gig economy have similarly captivated headlines, and these significant milestones from the past 12 months are set to have a big impact on the challenges facing the sector into 2018. More →

December 19, 2017

We need to have an honest conversation about presenteeism

by Steve Brewer • Comment, Flexible working, Workplace design

We have talked before about the risks of over thinking problems. It is not just something that consultants, designers and the workplace intelligentsia are guilty of – everyone does it. It is why we do not switch off when we are ill and still insist on going to work. We over think the consequences of not being in our workplace. Likewise, many traditional line managers simply cannot get their head around their teams working from home. After all, modern management mantras all talk about creating a great atmosphere in which teams all work together – in the same space at the same time? We all tend to over complicate most things and that is one of the main reasons in the UK we struggle with the concept of working from home. A consequence of this is the rise in presenteeism, which is mainly linked to illness, people ignoring how bad they feel and because of a perceived pressure, still turning up for work.

December 19, 2017

Employers want to grow workforce next year, but concerned about Brexit impact

by Sara Bean • Flexible working, Legal news, News, Workplace

Just over half (51 percent) of firms across the UK will grow their workforce in the year ahead, with confidence highest amongst small and mid-sized firms (58 percent) according to the latest CBI/Pertemps Network Group Employment Trends Survey. But the survey warns that delivering further jobs growth depends on businesses being confident they can remain competitive if they choose to base staff in the UK. Nearly two thirds (63 percent) currently believe that changes in the UK labour market will contribute to Britain becoming a less attractive place to invest and do business over the next five years – up from 50 percent last year and 25 percent in 2015. Skills gaps were the single most prominent worry facing firms, with nearly four in five (79 percent) respondents highlighting this as a worry – up from 64 percent in 2016. Access to overseas workers is a big contributor to this, with nearly half of respondents (49 percent) identifying uncertain access to labour supply – up from 35 percent in 2016 as a concern.

December 14, 2017

The power of cities continues to shift east as Asia set to outstrip Europe and North America by 2035

by Mark Eltringham • Cities, News

A new report from Oxford Economics suggests although New York, Tokyo, London and LA will stay as the world’s major urban superpowers in the near future, China’s cities’ GDP will double in the coming two decades while Shanghai (pictured) and Beijing have already outstripped Paris in terms of economic activity. The 780 global urban centres covered in the report account for well over half of all worldwide economic activity, are home to a third of the world’s population and will be home to an extra 500 million people by 2035. In just over a decade the combined economic activity of Asian cities will exceed those in Europe and North America. Some smaller European cities will fall out of the top 100 cities worldwide, including several capitals. These are Amsterdam, Brussels, Copenhagen and Vienna as well as Barcelona, Frankfurt and Hamburg.

December 12, 2017

A 300 year old idea explains some of the enduring appeal of the open plan

by Mark Eltringham • Comment, Facilities management, Workplace design

In the 18th Century the utilitarian philosopher Jeremy Bentham came up with his idea of the Panopticon, a prison building with a central tower encircled by cells so that each person in the cells knew they could be watched at all times. Whether they were observed or not was actually immaterial. Bentham called it ‘a new mode of obtaining power of mind over mind’ and while he focused on its use as a prison, he was also aware of the idea’s usefulness for schools, asylums and hospitals. Bentham got the original idea following a visit to Belarus to see his brother who was managing sites there and had used the idea of a circular building at the centre of an industrial compound to allow a small number of managers to oversee the activities of a large workforce. This is something of a precursor of the scientific management theories of Frederick Taylor that continue to influence the way we work and manage people.

December 12, 2017

Third of applicants turn down jobs due to lack of flexible work options

by Sara Bean • Flexible working, News, Workplace

With employment at record levels and the labour market the fiercest it’s been for years, candidates have more choice about where they work than ever before. This is putting substantial pressures on companies to impress talented individuals through the entire recruitment and onboarding process if they want to keep them for the long term. But new research suggests that nearly half (45 percent) of job candidates have turned down a position because they weren’t impressed by the company during the interview process. According to the research by NGA Human Resources other common reasons for declining a position include having a better offer from another company (56 percent), lower than expected salary offer (49 percent) and finding out the role was not as originally described (44 percent). Modern job seekers are now looking for more than just a decent salary. In fact, 33 percent of candidates have declined a position because they didn’t have flexible work options, 29 percent due to the lack of a good benefits package and 27 percent because they didn’t feel they would fit in with their new colleagues.