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Latest Insight newsletter is now available to view online

2.Insight_twitter_logo smIn this week’s Insight newsletter, available to view online; Nigel Oseland makes a plea not to kill off the open plan office just because it has been misinterpreted; Cathie Sellars explains why Maslow continues to offer us the ideal definition of wellness and Annie Gurton says the ability to find meaning and purpose in our lives trumps financial rewards. Mark Eltringham writes: what Robert Frost can teach us about how we discuss the changing workplace and why he believes attempts to predict the workplace of the future are overwhelmingly rooted in the present. In the news; employers who struggle with “doing mobile”; high tech sector contributes to highest level of commercial real estate activity in over six years and zero-hours contracts are not the evil they’ve been portrayed.

The meaningful aspects of what we do give us the greatest rewards

It is the meaningful aspects of what we do

Charles Handy recently explained to attendees at Worktech 13 London why money is not the main motivating factor for employees; while at the same event, Claudia Hamm-Barstow of Jones Lang LaSalle added that the dream workplace is “a place where the company adds value to the employee experience, people feel valued and welcomed, the organisation feels meaningful, the work is rewarding and importantly there are no stupid rules”. According to The Human Givens Institute neither of these statements should be at all surprising. But The Human Givens theory adds that we also need to be respected, to feel in control, to have self-esteem, privacy and community.  And, most crucially of all, we need to have purpose and meaning in our lives. More →

How a 70 year old happiness model is still helping us to define wellness

People climbing the Great Pyramid 1This year marks the seventieth anniversary of Abraham Maslow’s hierarchy of needs, the model that still introduces most of us to notions of what makes people happy and fulfilled. Maslow first proposed the model in his 1943 paper “A Theory of Human Motivation” in Psychological Review, developing his ideas throughout the rest of his life. His work has been parallelled and built upon by other researchers since, but few have had the influence and longevity. Maslow’s hierarchical characterisation of human needs by category is ingrained into the minds of students all over the world. In the first of two pieces to mark this anniversary, Cathie Sellars of Workspace argues that Maslow continues to offers us the ideal definition of wellness.  

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Quality of the place and the pace of work is more important than money

Aol’s new West Coast HQ 395 Page Mill

O+A designed Aol’s new West Coast HQ

In a remarkable session on the future of work at Worktech 13 London this week – Charles Handy declared that organisations need passion, people and profit, in that order. Money isn’t the main motivating factor for individuals either, which is why Handy’s thoughts on the emergence of the portfolio worker should inspire anyone who dreams of quitting their corporate job to do something more interesting instead. Those who don’t have that option would have been cheered to hear the prevailing message at Worktech was that employers are waking up to the fact that the quality of the place and the pace of work (i.e. flexible working) is of equal importance to remuneration in attracting and retaining staff. More →

RIBA says rise in architects’ workloads signals recession is coming to an end

Rise in architects' workloads suggests recession is finally coming to an endThe Royal Institute of British Architects (RIBA) says all the signs are that the recession is coming to an end, after recording the highest workload forecast figure for architects since its Future Trends Survey begin in January 2009. The RIBA Future Trends Workload Index sustained a significant increase this month, rising to +35 in October 2013 from +26 in September 2013. Welcome news also comes from the latest quarterly returns for the levels of actual work in progress which are now showing an annual increase for the first time since the financial crisis. RIBA practices reported an 11 per cent aggregate increase in workload between October 2012 and October 2013 and are increasingly optimistic about their medium term future work flows. More →

Zero hours contracts: Are they really such bad news?

Zero hours contracts

Zero hours contracts have hardly been out of the news in recent weeks. The overwhelming majority of the media coverage has been negative, suggesting that zero hours contracts are exploitative of workers and should be outlawed. The pressure gauge has risen to such an extent that, in September, the Business Secretary, Vince Cable, announced that there would be a consultation process to tackle any abuse discovered. The Labour Party has also announced it will be conducting its own review. But why all this sudden interest? Zero hours contracts are not a new phenomenon… and, on the face of it, they provide employers with the type of flexibility which the Government has been so keen to introduce, allowing employers to maintain a flexible workforce capable of meeting short-term staffing needs.  More →

Workplace Week highlights the changing shape of the office

'High Street' at Network Rail's Milton Keynes base

‘High Street’ at Network Rail’s Milton Keynes base

This year’s Workplace Week  which took place last week was a great success, with more people participating and more money raised for charity. Across the week, over 500 people took part, visiting innovative workplaces, attending the Workplace Week Convention or going along to one of the many Fringe events. Workplace Week is organised by Advanced Workplace Associates and supported by CoreNet Global, BCS, RICS, FMA and BIFM. All proceeds go to the Children in Need charity. Around 60 people joined the speakers at the headquarters of PWC on London’s Southbank for the Workplace Week Convention to discuss ‘Driving productivity through the connected organisation.’ The informal atmosphere and roundtable format encouraged participation, with a focus on developments in organisational design, change management and technology.

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UK leads the world in talent, but it needs the right culture in which to thrive

London at nightWe should never take the UK’s talent base for granted. According to a new report from Deloitte, when it comes to employment levels of people in knowledge based jobs in high skill sectors such as digital media, banking, legal services, software development, telecoms and publishing, London is comfortably the world’s leading city. The study found that London employed 1.5 million people in the 22 sectors surveyed, compared with 1.2 million in New York, 784,000 in Los Angeles, 630,000 in Hong Kong and 425,000 in Boston. The report also predicts that London will enjoy rapid growth in employment levels in these sectors over the next seven years, adding around 100,000 more people and that while a decline in employment is foreseen in financial services, this will be more than offset by strong growth in creative and media businesses.

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Employers advised to take a more preventative approach on Stress Awareness Day

Employers encouraged to take a more preventative approach on Stress Awareness DayToday is national stress awareness day. According to the HSE stress accounted for a massive 40 per cent of all work-related illnesses last year, which resulted in a loss of 10.4 million working days. As well as being a major contributor to long term physical illnesses, including obesity, stress also contributes to poor workplace performance caused by lack of concentration. The financial cost to the UK has been estimated at £60 billion or about £1,000 per man, woman and child. Yet according to the International Stress Management Association (ISMA) most organisations tackle stress at the wrong end. They wait until someone becomes ill, and then start to provide services to improve their health. This is too late. More →

Chinese banks set to take up to 2m sq. ft of commercial property in London

Bank of China HQ, London

Bank of China HQ, London

According to a new report from commercial property consultancy Savills, the global expansion of Chinese financial institutions may see them take up as much as 2 million sq. ft. in the City of London over the next decade. The report claims that Chinese firms see London as one of the key centres for global finance and will take up the opportunities offered by setting London as a base as part of a $1 trillion investment in the West over the next seven years. With four in ten of the World’s largest banks now Chinese, and the sector expanding rapidly since the 2008 downturn, the investment will not only change the structure of the City but also consolidate its position as a global financial centre.

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It’s not all about BYOD; data security also remains a low-tech issue

Oliver Letwin dumps government secretsWhile firms worry about the loss of data through the practice of BYOD, employees continue to find low tech ways of breaching security according to a report from Iron Mountain. While under half (42 percent) of employees describe their organisation’s approach to hard copy as secure, one in ten describe it as chaotic. Nearly half claim to have seen confidential information lying around in the usual places such as on desks or photocopiers. The most common types of information exposed in this way are details of salaries and performance reviews as well as commercial and financial data, although many will remember the scandal that broke two years ago when Government minister Oliver Letwin (above) repeatedly dumped classified information in a park bin including some about Al Qaeda, Libya, Afghanistan, the Dalai Lama and Aung San Suu Kyi.

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EU must develop ambitious plans for retrofitting buildings to hit energy targets

EU must develop ambitious plans for retrofitting buildings to hit energy targetsWith just six months remaining until they are required to deliver long-term strategies on renovation, EU Member States are being urged to develop ambitious plans for retrofitting their buildings. Under the Energy Efficiency Directive, EU Member States must establish “a long-term strategy for mobilising investment in the renovation of the national stock of residential and commercial buildings, both public and private” from 30 April 2014. The World Green Building Council’s Europe Regional Network (of which the UK Green Building Council is a member) and the Renovate Europe Campaign are calling on EU nations to seize the opportunity by publishing strategies that will help ensure investment in jobs and growth, and help deliver lower energy bills for struggling European citizens. More →