Search Results for: skills

July 10, 2015

UK property industry ‘lags-behind’ customer service revolution says BCO

by Sara Bean • Facilities management, News, Property

Only 1 in 5 office occupiers rate their property management service as ‘good’ or ‘excellent’, according to new research by the British Council for Offices (BCO). While two thirds of occupiers are happy with the quality of their office and three quarters perceive the quality of office space to have improved over the past 10 years, less than one in three occupiers feel the industry understands their business needs. This clear gap between customer expectation and customer experience has led the BCO to call on the industry to develop a better understanding of what a well-performing building looks like from an occupier perspective. The BCO has developed a new definition of building performance, which sets out to frame a more sophisticated approach for property owners and managers to engage with occupiers, focusing upon value and quality creation, rather than simply cost reduction.

July 8, 2015

Productivity starts with people, advises CIPD ahead of today’s Budget

by Sara Bean • Flexible working, News, Workplace

Investing in people’s development and offering flexible working practices can help organisations boost productivity. This is according to research by the CIPD published ahead of today’s budget, which the Chancellor has said will put the emphasis on improving UK productivity. The report: Productivity: Getting the Best out of People, explores the factors that help to explain why some businesses have higher productivity than others and finds that there are clear links between productivity and how people are managed at work. The report finds that performance tends to be higher in businesses where there is a focus on higher quality products or services rather than only on low cost and where workplace culture is clearly aligned with the future direction of the business. Investment in workforce training and an intelligent approach to the implementation of ‘smart’ or agile working practices also has a positive impact.

June 18, 2015

Gen Z workers will be far more conventional than commonly assumed

by Sara Bean • News, Technology, Workplace, Workplace design

Despite being the first generation of workers to boast ‘native’ digital skills, so-called ‘Gen Z’ is far more conventional than previously assumed. The coming generation of 16-19 years-olds who are fast approaching the jobs market will care far more about their workplace and their employer’s ethics than Gen Y, new research from recruiter Adecco claims. The research shows that long-term security is more appealing to Gen Z than short term perks; with gym memberships (12%), free technology (16%) and time off to travel (26%) rejected in favour of qualifications and job security; at 43 percent and 41 percent, respectively. However, the research does show they have strong personal ambition and high expectations from employers, with half of those surveyed expecting a promotion within their first year of employment and the same number expecting to move on from an employer within two years.

June 16, 2015

London cements its status as Europe’s most important tech hub

by Mark Eltringham • News, Property, Technology

A new report launched to coincide with London Technology Week claims that London has cemented its position as the most important tech hub in Europe and will boost the UK economy by £18bn in 2015. According to the event’s organisers, London’s technology sector is growing faster than both the overall economies of London and the whole UK and will continue to do so for the next decade. The figures show that the number of companies in London’s digital technology sector has grown by 46 percent since the launch of the Tech City programme. The sector now employs almost 200,000 people, 17 percent more than in 2010. Other research from EY claims to show London’s dominance of the European tech sector. According to EY more than 1,000 international tech investment projects located in London between 2005–2014, significantly more than the next most attractive city, Paris (381).

June 16, 2015

Staff want flexible working but worry about growing fat, stale and lonely

by Mark Eltringham • Flexible working, News, Workplace

A new report from Regus, based on a study of 44,000 workers worldwide claims that while many people see flexible working as an important factor in their career choices, they also remain worried about what working from home will mean for their happiness, health, family lives and job prospects. The report claims that many workers are afraid that working from home will mean they grow lonely, overweight and stale. According to the report, home workers still long for a chance to mix with other professionals and so opt to pop out of the house regularly for a change of scenery and to reconnect with the real world. More →

June 15, 2015

Generation Y isn’t as tech savvy as it and everybody else likes to think

by Mark Eltringham • Technology, Workplace

The shaky idea that the members of Generation Y are somehow different to the rest of the human race tends to rest on their characterisation as ‘digital natives’. However, according to a new report from US campaign organisation Change the Equation, just because Millennials have grown up with digital technology and are very attached to it doesn’t mean they are particularly tech savvy, especially when it comes to using technology to solve challenges in the workplace. The report, based on na analysis of the OECD’s Programme for International Assessment of Adult Competencies, found that although Millennials spend an average of 35 hours a week using digital devices, more than half of them (58 percent) are still unable to use their tech to help increase their productivity. They are still better in this regard than previous generations where 70 percent of people have low skills, but not significantly better.

June 10, 2015

Flexible hiring out of step with flexible working, especially in London

by Sara Bean • Flexible working, News, Workplace

Only a handful (6.2%) of new jobs offer both decent salaries and the opportunity to work flexibly, according to new research from Timewise. Despite technological advances and significant changes in how and where people work, employers consistently underestimate how precious a benefit is flexibility, and rarely mention it in job ads. The flexible talent pool is massive; with more than 5.4 million people already in flexible roles, yet the number of jobs advertised with flexibility are so scarce that 77 percent of flexible workers feel ‘trapped’ in their current role, leaving those who want flexibility to fit with modern life, locked out of chances to progress. Flexible opportunities are better outside of the Capital, as candidates looking for flexible jobs have comparatively greater opportunities in Scotland, Northern Ireland and in the north of England.

June 2, 2015

A relaxed office environment and rapid career progress are key for Millennials

by Sara Bean • Facilities management, Flexible working, News, Workplace

The latest research on the aspirations of so-called Millennial workers (born 1980 – 1999) reveals a cohort that wants to rise up the career ladder as quickly as possible, but do so in a less traditional workplace than previous generations. According to a whitepaper – ‘Attracting and Retaining Millennial Professionals’ from recruitment firm Robert Walters, 91 percent of Millennials say the opportunity for rapid career progression is one of the most important things about their job, with 68 percent citing a clear path to grow in a role is the most important factor in keeping them engaged. While Millennials are not that different from their older colleagues – they favour a more relaxed working environment where technology is seamlessly integrated into their working practices. They also place a higher value on personality, communication skills and fit within a team than they do on hard technical skills.

May 28, 2015

It’s perfectly logical why we should apply emotion in workplace design

by Dan Callegari • Comment, Wellbeing, Workplace, Workplace design

Most of the arguments put forward for enlightened workplace design are fact based. That’s useful but such arguments can also ignore the fact that we respond to our surroundings on an emotional level as well as a functional one. Once you accept that office design is as much about how it makes people feel as how it helps them work, then the design process can be as much about EQ as it is IQ. While businesses can shy away from dealing with the emotional facets of working lives, there is a growing movement that advocates not only greater awareness of the importance of emotional intelligence but is also able to draw attention to the benefits it brings to organisations and individuals. This was the underlying message of a groundbreaking event that took place in London recently which explored the use of emotion in a business context.

May 22, 2015

Disparity in level of support from employers for first time mums

by Sara Bean • Legal news, News, Wellbeing, Workplace

The level of support by employers towards new mums differs dramatically depending on seniority. According to AXA PPP healthcare, in a poll of new mums, over half of those who had been working in entry level positions (59 per cent) said that their employer hadn’t provided any support beyond what was legally required in the run up to their maternity leave. But, for new mums who had been working in senior positions, that figure dropped to one in five (21 per cent). While 23 per cent of entry level employees were offered ‘keeping in touch days’ during their maternity leave, this number doubled for management level staff (46 per cent) and senior executives (54 per cent). Only 19 per cent of entry level workers were given advice about going on maternity leave compared with nearly a third (30 per cent) of management level employees.

May 18, 2015

European workers optimistic about the impact of workplace technology

by Mark Eltringham • Flexible working, News, Technology

The European workforce is optimistic about the impact of new and emerging workplace technology although many employers face challenges in pursuing digital business models, according to new research by Accenture. The report claims that more than four times as many workers think technology will improve their working lives than those who think it will have a negative impact. The study of over 2500 workers and 500 business leaders in the EU found that 57 percent of workers think technologies such as robots, apps, data analytics and artificial intelligence will improve their working experience versus eight percent who think it will worsen it. Fifty percent of EU workers believe that digital technology will improve their job prospects compared to 12 percent who think it will limit them.

May 11, 2015

Does declining productivity spell the end for IT and property directors?

by John Blackwell • Comment, Facilities management, Property, Technology, Work&Place

When it comes to increasing organisational output, which in turn directly relates to real wage growth and higher living standards, the only determinant is productivity, measured in terms of output per hour worked. This is at the heart of all businesses and is essential for growth. The basic facts on productivity are clear. For over a decade, productivity has been painfully weak across all the major economies. The UK has performed particularly badly, with productivity having declined by 3.7 percent since 2008. A recent OECD report went as far as saying: “weak labour productivity since 2004 has been holding back real wages and well-being. The sustainability of economic expansion and further progress in living standards rest on boosting productivity growth, which is a key challenge for the coming years”.