February 11, 2021
The future workplace will only thrive with social and customer experience at its heart
One important concept the pandemic has taught us is that irrespective of where we work and whatever form the future workplace takes, our brand must remain strong. With much of our workforce now working from home, how do we bridge the gap between corporate and home life? As head offices re-form into social hangout hubs, and dining tables become makeshift desks, one message is loud and clear – connection with and delight in a brand is everything. From our internal talent and culture, and supply partnerships, to external customer persona, we must strengthen our culture both inside and out. (more…)
The 
The COVID-19 pandemic is driving a fundamental shift in the way companies operate, accelerating the need for an adaptable and agile workforce to drive business success. According to 
More than 40 percent of young people aged 16-24 surveyed in the UK say they are putting their career or education plans on hold until the pandemic is over. The research, commissioned by 
We’ve been talking to our clients a lot over the last eighteen months, informing and educating them about when upcoming green legislation might come into force and what that will mean for the construction industry. So, it’s with interest that we saw the UK government unveil its 
Generating £27.8 billion gross value added annually, and employing more than 360,000 people, the West Midlands is the UK’s largest centre for business, professional and financial services (BPFS) outside London. Now, business leaders from Shoosmiths, Wesleyan, Bruntwood CBRE amongst others, are working with the region’s just under 12,500 leading tech and digital companies to see how they can integrate AI and advanced technology into their everyday activities. 
Take-up of office space in the cities outside of Central London during Q4 2020 totalled 1.1m sq ft, an increase of 138 percent compared to Q3 2020. However, the overall take-up for 2020 reached 3.9m sq ft, a decline of 40 percent on the five-year average, according to research from real estate advisor 
Let’s be honest, work life pre 2020 had its flaws, whilst the longing for variety of scenery, change of pace and even a train journey (somewhere…ANYWHERE) would be welcomed by many of us right now, many of us had become a bit ‘hamster wheel’ in our approach. Commuting was stressful, expensive and time hungry; our natural and individual rhythms squeezed into a set 9-5 schedule and workplace design had become a bit ‘quantity over quality’ – desks have been reducing in size year upon year in order that capacity could be increased. We had reached a point at which everything was ripe for change but there was largely a resistance to both flexible working requests and embracing much of the technological advancements that were already at our fingertips. 
Working together in person has far-ranging benefits on everything from mental health to economic growth according to a new report by 
Microsoft has announced Microsoft Viva, which it claims is the first employee experience platform to bring tools for employee engagement, learning, wellbeing and knowledge discovery, directly into people’s workflow. Viva is designed to help employees ‘learn, grow and thrive’ in the new era of working life, and is designed to work alongside existing solutions such as Microsoft 365 and Microsoft Teams. 
Senior executives aged 55+ have fared better than ‘millennial’ leaders (aged under 35) during the global pandemic. 
February 16, 2021
We must seize the chance to go full circle on sustainable office design
by Joanna Knight • Comment, Environment, JK