June 2, 2020

Embracing emotion and empathy to drive us beyond this crisis

We’re currently living and working through some of the most intense, challenging conditions many of us will have had to endure – and we all will empathise that it can be particularly difficult to manage your working life. A recent study in Harvard Business Review found that tiredness, fear and panic all reduce our ability to think clearly, to be able to manage our relationships effectively, to focus on the right priorities, and to be able to make intelligent and informed decisions. (more…)

June 1, 2020

Zoom fatigue and the new era of online meetings

by Mark Eltringham • Comment, Technology

When it comes to that annual announcement the publishers of dictionaries like to make about their Word of the Year, 2020 will have only one candidate. But if there were a shortlist, you can bet that Zoom would be on it. The uptake of Zoom and other apps to help people connect during the lockdown has been remarkable. Numbers emerge each week of the scale of growth, but they’re instantly out of date and probably meaningless anyway. We could make up something like there having been a 2,300% increase since March 23rd, and it might as well be true. (more…)

June 1, 2020

The new era of work will embrace an ecosystem of spaces

by Neil Franklin • Flexible working, News, Property, Workplace design

The results of a new survey on people’s experience of working from home during lockdown will accelerate the shift from primarily office-based work to a “total workplace ecosystem”, based on offices, homes and other locations including digital space. That is the conclusion of a new report from Cushman & Wakefield which analysed responses from more than 40,000 individuals from around thirty companies across nearly twenty sectors. (more…)

May 29, 2020

The role of workplace professionals in the new era of work

by Kelly Bream • Comment, Flexible working, Property

Many consequences of the COVID-19 crisis are immediately apparent to workplace managers and users. Potentially less obvious, are the fundamental changes to the job roles involved in managing commercial property, both within occupier businesses and property management teams alike. (more…)

May 29, 2020

Organisations still adjusting to reality of `gig economy`

by Neil Franklin • News

A new report from Aon claims that the so-called gig economy will continue to flourish but many employers are still adjusting to its realities. Using research from HR and gig workers across Europe, the report, Gig Economy: Financial Security or Greater Control, claims that 26 percent of European HR directors believe their workforces will have 51-75 percent of gig workers in five years’ time, while 18 percent of UK HRDs believe 75 percent or more of their workforce will be made up of contractors in 5 years’ time. Nearly all HRDs believe providing health and benefits packages would improve gig worker recruitment (94 percent), engagement (93 percent), productivity (88 percent) and retention (95 percent). (more…)

May 28, 2020

Working from home opens up new data security threat

by Neil Franklin • Flexible working, News, Technology

A new report from Tessian claims that nearly half of employees (48 percent) are less likely to follow safe data practices when working from home. The State of Data Loss Prevention 2020 report suggests that the global shift to remote working poses new security challenges for businesses and why traditional security solutions are failing to curb the problem of the insider threat and accidental data loss. (more…)

May 26, 2020

The experience of working from home is not the same for everyone

by Anna Hern • Comment, Flexible working, Wellbeing

So we’ve demonstrated that we can work from home. But is it a permanent solution? We hear senior managers counting the numbers and working out just how much money will be saved if organisations no longer need their office space. It’s a seductive argument. So before we all settle down in our spare bedrooms with a sigh of relief, let’s just have a think about what that model would mean in the long term. (more…)

May 21, 2020

Firms need to embed lessons from pandemic in a new work culture

by Neil Franklin • News, Technology, Wellbeing

Organisations should build on the lessons they have learned about themselves and their employees during the pandemic and embed them into their work culture. That is the main claim of the tenth annual Global Human Capital Trends report from Deloitte. (more…)

May 20, 2020

Organisational change is best achieved by `kinetic’ leaders, claims report

by Jayne Smith • News, Technology

Deloitte has published its 2020 Global Technology Leadership survey, “The Kinetic Leader: Boldly Reinventing the Enterprise,” which sets out to examine the broader scope and evolution of tech leadership roles. The findings claim to reveal the increased need for agile and kinetic leaders — change instigators adept at driving tech-enabled transformation and organisational change. (more…)

May 19, 2020

Getting beyond the hype of technological innovation and productivity

by Prof Henry Chesbrough • Comment, Technology

Not long ago, innovation was a largely internal affair. The journey from the laboratory to the marketplace took place largely within the four walls of the firm. Think of Bell Labs, IBM Research, or Xerox PARC. Each of them created important technological breakthroughs. And each breakthrough was commercialized through the company’s own businesses. (more…)

May 18, 2020

Majority of UK businesses now automating key processes

by Neil Franklin • AI, News, Technology

The UK is making great strides in adopting process automation technologies like robotic process automation (RPA) and process mining, according to new research from digital intelligence company ABBYY. The research report, The State of Process Mining and RPA (registration), claims that 64 percent of UK businesses are already using process mining technologies, with almost 3 in 10 (28 percent) currently using RPA and a further 34 percent intending to start in the next year. This comes as no surprise, since a vast majority believe that process mining (91 percent) and RPA (87 percent) are, or would be, useful to their business. (more…)

May 18, 2020

CIPD Festival of Work goes digital for 2020

by Freddie Steele • Events, News, Workplace

There’s just one month to go until CIPD hosts its Festival of Work, which has moved online for the first time. Extended to three days, it will provide even more access to expert masterclasses, discussions and skills sessions, and a taste of large-scale events of this kind for the future. It is following a well trodden path in the current climate as a number of other events have moved online. (For an up to date list of workplace events and their status visit our Events page). (more…)