Although executives have high expectations for the impact that AI will have on their businesses according to Cognizant’s new report, ‘Making AI Responsible – and Effective, only half of companies have policies and procedures in place to identify and address the ethical considerations of its applications and implementations.  The study analyses the responses of almost 1,000 executives across the financial services, technology, healthcare, retail, manufacturing, insurance and media & entertainment industries in Europe and the US. The research suggests that business leaders are positive about the importance and potential benefits of AI. Roughly two- thirds (63  percent) say that AI is extremely or very important to their companies today, and 84  percent expect this will be the case three years from now. Lower costs, increased revenues and the ability to introduce new products or services, or to diversify were cited as the key advantages for the future.

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Barriers to access, education and skills, as well as ingrained socio-cultural biases, are driving a digital gender divide that is holding back women’s participation in the digital economy, according to a new OECD report. Bridging the Digital Gender Divide: Include, Upskill, Innovate says women are not currently empowered to take advantage of the opportunities offered by the digital transformation. While G20 economies have taken important actions to narrow gender gaps in general, more needs to be done to increase the participation of women and girls in the digital economy so that they too can contribute to and benefit from the digital transformation that is under way.

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Generation Z is entering the workforce, bringing with it a tech-first mentality that will propel businesses further into the digital era while potentially deepening the divide among five generations in the workplace. According to global research commissioned by Dell Technologies, post-millennials – those born after 1996 and known as Gen Z – have a deep, universal understanding of technology and its potential to transform how we work and live.

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When board members in big firms make critical decisions about their organisations, it is almost always behind closed doors. So exactly how and if senior leaders draw on big data factors in their decision-making is largely unexplained. Researchers from Brunel University studied top-level decisions by board managers at 19 organisations in manufacturing, finance, consultancy, IT and air travel. The study, published in the Journal of Business Research looked at how board managers think and act and the mental models and skills they use to weigh up big data. Directors, it suggests, recognise big data’s potential to improve their decision-making. But many admit feeling ill-equipped to do this, whether through their own technical skills or the new type of non-linear thinking needed. (more…)