Search Results for: big data

October 18, 2016

The global uberification of commercial property and the workplace ⁰

by Anthony Brown • Facilities management, Features, Property, Technology, Workplace design

Technology doesn’t just transform the world, it reshapes our language. So, we all need to get used to the word uberification as well as the idea of it. Based on the success of the on demand taxi service Uber, the word refers to the way a product or service becomes available to customers on demand via the Internet. Customers book a service only at the point of consumption. This represents an entirely new commercial model and is the defining characteristic of the new 21st Century economy. Uber may have provided the tipping point, going from start up to market valuation of $66 billion in just 7 years, but its success has given us a name for a process that is reshaping businesses and customer experiences across the entire economy, including in the commercial property sector.

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October 18, 2016

UK marketers suffering from tech-induced anxiety, survey claims ⁰

by Neil Franklin • News, Technology

More than half (55 percent) of marketers in the UK are struggling to cope with the accelerated pace of digital transformation – up 7 percent since 2015, Adobe’s annual Digital Roadblock study claims. The report – which surveyed 450 marketers in the UK– found that Brits suffer from more tech-induced anxiety than their peers across the region: an average of 44 percent of marketers in Europe worry about their technology-based skill sets, 11 percent lower than the UK. Of the marketers surveyed, three-quarters (74 percent) feel that they need to implement new technologies within their marketing strategies in order to succeed, but just over half (54 percent) feel that they actually have the skills to do so. When it comes to technology skills, there’s an obvious gap between demand and reality: while 41 percent of respondents cited being a ‘tech-savvy’ early adopter of new technologies as the top attribute of being a marketer, only 15 percent actually identify as ‘tech-savvy’ themselves. In fact, more UK marketers identify as ‘tech challenged’ (20 percent) than ‘tech savvy’, and the number of ‘tech-savvy’ marketers has dropped since last year, when nearly one in five (19 percent) identified as so.

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September 27, 2016

Businesses failing to look at workplace effectiveness in the right way ⁰

by Tim Oldman • Comment, Facilities management, Property, Workplace design

This month, the director-general of the Confederation of British Industry (CBI), Carolyn Fairbairn, suggested that productivity growth across all parts of the UK economy should be the number one priority for business and government. And the CBI isn’t alone in emphasising the importance of honing in on and tackling the ongoing productivity problem. According to the Organisation for Economic Co-operation and Development’s (OECD) economic forecast summary, published earlier this summer, productivity has been exceptionally weak since 2007 and doesn’t show much sign of abating nearly ten years later. Labour productivity per employee has failed to markedly rise since the global downturn and the UK is still miles behind the G7 average – that’s according to the Office for National Statistics (ONS) quarterly figures and CBI data. So, to echo Fairbairn, reviving British productivity is essential to sustain growth and living standards.

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September 13, 2016

The future of London depends on cohesion, flexible working and infrastructure ⁰

by Mark Eltringham • Cities, Features, News, Products, Technology

The future of London is the subject of a new and wide ranging collection of essays from Think Tank Localis. It includes contributions from the likes of Boris Johnson, Terry Farrell, Peter Bazalgette and Justine Roberts. Its core theme is that while London has established itself as one of the world’s great financial and cultural powerhouses over the last thirty years, it now faces a number of new challenges and intransigent problems that it must address in a new globalised era. These have taken on a new perspective as the UK prepares to negotiate a new relationship with the EU, something which the report repeats was not the choice of Londoners, but which did perhaps reveal a neglect of the rest of the UK as the Government focused too much attention and investment on the capital. So, while the report focuses on London it also tries to create a vision of a London better integrated with the needs of the rest of the UK and based on a new partnership with the EU.

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July 11, 2016

Many firms lag behind their customers in use of latest tech innovations ⁰

by Mark Eltringham • News, Technology

Just one in three IT decision makers believe advances such as cloud-based solutions, big data and wearable tech will be available in their industry within the next 12 months, according to a new study from Capita. Although the report – Trends vs Technologies – has yet to be published, the firm has released some of its findings. Based on a survey of IT professionals in the insurance, finance, legal services and manufacturing sectors, the study analyses nine key organisational trends and the implementation of related technology. The report claims that while many decision makers describe a tech trend as being relevant to their industry, several barriers to implementation mean solutions are not yet ready and in many cases might be lagging behind consumer take-up of the new technology. The trends named in the report are Big Data, Digital Workplace, Artificial Intelligence, Internet of Things, Wearable Tech, Robotics, Cloud Based Solutions, 3D Printers and Virtual Reality.

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April 27, 2016

The digital future of work is more about humans than machines, claims study ⁰

by Mark Eltringham • Flexible working, News, Property, Technology

The claims that robots will render the human species redundant are largely exaggerated suggests a new report from Cognizant’s Centre for the Future of Work and the Economist Intelligence Unit. But we will have to find a new path and it may be one that emphasises human strengths and characteristics working alongside robots. The study of 420 managers in Europe and the US explores the future of the workplace in an increasingly automated world and suggest we will also see the emergence of new jobs involved in the design of augmented reality and avatars as well as a generally greater emphasis on robot-human partnerships in an increasingly digital world. The study claims, unsurprisingly, that the reliance on physical office space will recede, forcing businesses to employ intelligent workplaces which will monitor workers’ environment, needs and even moods.

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April 15, 2016

Employers’ and workers’ views on an engaging workplace differ widely ⁰

by Sara Bean • Knowledge, News, Workplace

Business growth is radically redefining how employees are managed, especially as there is greater competition than ever to hire the best people from a much more demanding employee population. Yet employees report that a lack of development, outdated processes, and discontent with the role of their managers are causing them to feel dissatisfied according to Mercer’s 2016 Global Talent Trends Study, the first to take into account the perspective of both employers and employees. While 85 percent of organisations admit that their talent management programmes need an overhaul, 70 percent are confident about filling critical roles with internal candidates, 28 percent of employees say they plan to leave in the next 12 months even though they are satisfied with their current role. Managing these challenges requires support but only 4 percent of HR professionals feel that the HR function is viewed as a strategic business partner within their organisations.

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April 4, 2016

Growing divide in US firms between the digital haves and have-mores ⁰

by Mark Eltringham • Facilities management, News, Property, Technology

Last week we reported on the ways in which the UK government and British firms are falling short in their approaches to the increasingly digital world. It would be wrong to assume that this is solely an issue on this side of the pond however. A recent report from McKinsey highlights how specific sectors and businesses in the US are also sometimes struggling to meet the challenges and embrace the opportunities presented to them by the digitisation of the economy. The report suggests that overall US firms are only realising around 18 percent of their ‘digital potential’ and the major challenge the US faces is no longer bridging the gap between the digital have and have-nots, but the digital haves and have-mores. Intriguingly the report also breaks down this divide by individual sectors, thereby highlighting those parts of the economy that stand to gain most from bridging the digital divide.

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March 4, 2016

Fewer than ten percent of business processes will rely on paper by 2018 ⁰

by Mark Eltringham • News, Technology

A new report from Xerox suggests that the use of paper in business processes continues to fall away. The Digitisation at Work report claims that the move from paper to digital processes is nearly upon us although many of the 600 survey respondents admit they may not be ready for it. The report found concerns remain over paper-based processes, with cost (42 percent) and security (42 percent) cited as primary issues. Survey respondents predicted an average of nine percent of key business operation processes will run on paper in two years time. However, over half (55 percent) of the respondents admit their organisation’s processes are still largely or entirely paper-based and about a third (29 percent) are still communicating with customers via paper.This is despite the fact that 41 percent agree moving to digital workflows will cut organisational costs and 87 percent appear to have the skill sets available to make this happen.

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March 1, 2016

Smart Cities emerging rapidly in China due to increasing urbanisation ⁰

by Sara Bean • Cities, Facilities management, News, Technology

“Smart Cities” are emerging as a major force in China. According to a recent CoreNet Global report, China’s urban population surpassed that of the rural population in 2011 and it is estimated that by 2035 there will be more than 70 percent of the population living in urban areas. That urbanisation is creating more pressure for China to leverage digital technology to create smarter cities, which are defined as metro areas that leverage digital technology and intelligent design to facilitate sustainability, along with high-quality living and high-paying jobs. Initially, there were several ‘beachhead’ cities that embraced Smart City initiatives such as Hangzhou (above), Chongqing and Chengdu. Subsequently, the China Central Government issued clear guidelines to roll out smart cities in a systematic and more widespread way. While smart cities are definitely on the long-term agenda for China’s strategic planning, their impact on corporate real estate and site location decisions remains to be determined.

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January 27, 2016

Employers embrace workplace engagement, but find it hard to measure ⁰

by Sara Bean • Flexible working, News, Technology, Workplace

Businesses may appreciate the benefits of workplace engagement, but quantifying these remains a challenge. According to new research of European employers by Oracle, 93 percent acknowledge employee engagement is strategically important to their company and a majority say it positively impacts collaboration (65 percent), helps boost business performance (61 percent), and contributes to improved customer service (60 percent). Yet nearly two thirds (31 percent) say it’s difficult to measure the return of investment on their wider business, and 30 percent say boardroom decision-makers cannot easily understand its impact. And despite the availability of advanced analytics to measure engagement, the report also claims that current processes are not being optimised to drive engagement, as 68 per cent of businesses still rely on standard staff surveys to gauge engagement levels, with only 37 percent using more sophisticated methods.

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January 19, 2016

Fourth industrial revolution will result in five million job losses by 2020 ⁰

by Mark Eltringham • Flexible working, News, Technology

Disruptive global employment trends, including flexible working, the rise of robots, other forms of automation and Big Data analytics will see over five million jobs disappear worldwide over the next four years, a new report claims. The World Economic Forum’s Future of Jobs report has calculated that current disruptive labour market trends, including improvements in artificial intelligence, cloud technology, the Internet of Things and flexible working arrangements, could lead to a net employment loss of more than 5.1m jobs in the 15 countries surveyed. The report estimated that new trends would result in a total loss of 7.1m jobs – two thirds of which are concentrated in the office and administrative functions – and a total gain of 2m jobs. The WEF surveyed those who it felt were best placed to observe the dynamics of workforces including heads of HR departments and CEOs in 15 developed and emerging economies.

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