March 15, 2019
How artificial intelligence changes occupant experience
If a robot received a signal that you had entered the building, it might bring you a fresh cup of coffee just as you reach your desk. If the front door recognised your face, it might unlock itself for you without requiring you to use a fob to gain access. If your desk knew you had left for the day, it might offer itself to a colleague who is looking for a quiet workspace. Throughout history, the interaction of humans with technology has been pretty much one-sided. We turn our technologies on and off, operate and guide them in their tasks, and use our senses to monitor their functioning and detect anomalies.














The majority of employees are disappointed with their company’s lack of investment in technology, and despite the fact three quarters (76 percent) want to request flexible working – almost half still don’t have the option of working more flexibly, a new report from a technology company claims. According to the survey by technology company Ingram Micro Cloud UK, in collaboration with technology company Microsoft, despite the fact that Millennials and Centennials are often thought to be the driving force behind changing workplace practices – and are often derided in popular discourse for having unreasonable and unrealistic expectations – the calls for change are coming from all segments of the workforce. However, 85 percent of Millennials admit to procuring their own workplace technologies such as instant messaging, Skype, file hosting and sharing tools (all available from Ingram Micro Cloud) that aren’t supported or provided by their employer, which raises major security issues, acco.




More than a third of employees’ waste significant chunks the working day because of difficulties retrieving valuable information, with two-fifths of businesses admitting to having no processes in place to capture, record and retrieve business communications. The research conducted by 3Gem on behalf of TeleWare, claims that 36 percent of employees have wasted a lot of the working day attempting to resolve an issue when they have forgotten valuable information. A similar number (34 percent) explained that forgetting information has led them to deal ineffectively with customers, suppliers or clients. While around a quarter have missed important deadlines (26 percent) or let their colleagues down (25 percent) due to not having the necessary information front of mind. Britain is not doing very well when it comes to workplace productivity. According to the latest G7 productivity analysis from ONS, in terms of output per hour worked, the UK scored 15.1 percent below the average for the rest of the G7 advanced economies.

October 15, 2018
Some thoughts on the addictive power of workplace design
by Agustin Chevez • Comment, Workplace design
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