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Sprinkling a little stardust on the workplace design debate

Sprinkling a little stardust on the workplace design debate

The idea that extraterrestrial organisms have throughout time seeded the surface of the Earth is not the sole preserve of loonies, mystics, conspiracy theorists, the permanently stoned and various wishful thinkers. This idea of panspermia has some pretty high profile and serious adherents. Perhaps one of the most surprising was the renowned but controversial astrophysicist Sir Fred Hoyle; pillar of the scientific community for much of his life, atheist, Darwinist and the man who coined the term Big Bang, albeit as a way of disparaging it. Yet also a man who believed that the global 1918 flu pandemic, polio and HIV were each the result of micro-organisms that fell from the skies rather than developing here on Earth. The broader scientific community dismisses such thinking because it derives in part from either an incredulity at the processes involved – as was the case with Hoyle – or an ignorance of them.

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Settings and serendipity define workplace design at Clerkenwell Design Week

Settings and serendipity define workplace design at Clerkenwell Design Week 0

Because a vast show like Clerkenwell Design Week is about as easy to digest as a whale omelette, visitors often find themselves discussing with other people what is worth seeing and, perhaps more importantly, what they think its themes are. At this year’s show, the fine weather meant it was possible for people to occupy the pavements with a drink and share a general feeling that in terms of workplace design, there were few, if any, standout products and that most of the themes were now pretty well understood.

There was a great deal of talk about the need for privacy, the creation of a choice of settings in which to work, the influence of the coworking movement, wellbeing, agile working, Millennials, the intersection of design idioms from the domestic and commercial worlds and planned serendipity. These are now familiar subjects and, with the exception of a largely false narrative about Millennials, all in tune with the main concerns of occupiers and employees. They may be familiar but we should celebrate the fact that this in itself signifies not only growing sophistication in the demands of buyers but also the way we address workplace issues as a sector. Most tellingly, there is one common factor at the heart of each of the concerns addressed in the designs on show; people.

This marks a profound shift from the old hierarchical constraints that used to define office design. The idea that a building should be carved up and shared out semi-permanently between individuals based on their job and status for set periods of time now looks more and more archaic as each day passes. The modern workplace can be pretty much anything it wants to be and we should not take that for granted just because it’s been said before.

Boss Design

Boss Design

Encapsulating these ideas was a brand new range from Boss Design called Atom designed by Simon Pengelly. The business model of Boss has always meant it found itself at the intersection of various forms of design with a portfolio of products that could be used in a variety of settings, but Atom offers a fully resolved menu of elements that make the idea explicit.

Where once modularity in furniture design meant that parts fixed and tessellated, it now refers to a more freeform interpretation. This isn’t Lego modularity but something more organic, ingredients rather than parts.

The designs are very much focussed on people. These are the sorts of products that invite people to work in the ways that suit them best. Designers and office buyers are given the elements needed to offer employees choices but without any sense that solutions are prescriptive. As Simon Pengelly explained, it’s all very well having collaborative space but it only works if you’ve then got a space to do something with the ideas you’ve just shared. This was the best resolved system of products at the show and one very finely attuned to 21st Century office life.

Boss Design

 

Steelcase

The world’s largest office furniture manufacturer was pursuing similar themes while also sharing the stage with Microsoft, a firm with which it has just announced a global partnership agreement, focussed in large part on the forthcoming Surface Hub, previews of which were available at the event. The main focus of the firms’ approach was how work settings can be integrated with technology to produce working environments that foster creativity. In the accompanying presentation, we were told not only that this will be the main focus of office design in the coming years as machines take on most of our process driven work, but also that if office furniture firms want to survive the century, they’ll need to be talking about far more than office furniture which is perfectly true and equally applies to the whole workplace sector. This is not a time for one trick ponies.

Appropriately Steelcase offered up a number of settings to give people the chance to work creatively including a Respite Room. Offices may exist to bring people together but we always need time away from them.

Steelcase (and top)

 

Connection

Connection was one firm that made the link between wellbeing and domestic and commercial design explicit with a soft seating system called Hygge. This is a reference to the modish Scandinavian practice of hygge, which cleverly taps into our ongoing fixation with all things Nordic and our belief that they have a unique insight into how to achieve a work life balance and look after themselves. The firm was also on point with its new co.table which again expresses the overlap between domestic and commercial design as well as the increasing adoption of agile working models. Connection was also addressing the issue of acoustics and privacy with its elegant system of rooms, now a well-established requirement for shared spaces.

Connection

 

Spacestor

Another firm characterising the intersection of domestic and commercial design as well as the creation of room settings, Spacestor launched their new Palisades room divider system. Not screens but the sort of dividers used to break up space, as well as store and display objects. Spacestor were also showing their work pods, including options defined as railway carriage and phone booth.

Spacestor

 

Sit/stand workstations

Now almost as ubiquitous as the bench desk, sit/stand workstations have become mainstream in the UK as they have been for quite some time in parts of Scandinavia. In part this is down to the medicalisation of sitting down as a result of some well thought out but – in my view – slightly off the point PR. But it is also a signifier that firms are interested in the wellbeing of their staff, an issue about which it is impossible to be cynical.

So Staverton, Humanscale and others had nice products on show, but it is evident that as is true with bench desks (and toilets, come to that), the product itself exists in pretty much its purest form as it is. It is a worksurface with an actuator to make it rise and fall. It’s a good product, but one which you can hardly expect to see evolve.

Staverton

 

Task seating

Conversely, the design of task chairs has actually returned to a simpler form. Over the past 20 or more years, there had been a race to see who could offer users the most adjustments. So, where once the chair merely went up and down and rocked, every part of it had to be adjustable in at least one dimension and preferably three. An arms race, if you will. The result was a proliferation of controls around and underneath the seat.

Over the past few years, we have seen a reversal of this in favour of something more intuitive. Typical of this new generation of chairs are the se:joy from Sedus, Trinetic from Boss Design, various designs from Humanscale (who, it could be said, catalysed the development of chairs that work with the body rather than an instruction manual) and, new this year, the EVA chair from Orangebox which claims that by ‘refining the chair to just a few controls has allowed us to focus on maximising the range of adjustment it offers’. Counter-intuitive maybe but they’re right.

Orangebox

 

Flooring

Innovation in carpet design tends to come about as a result of the interrelationship of new materials and manufacturing technology and the designs each manufacturer can derive from them. There are some great products on the market, and each one has a separate narrative woven around it, if you’ll forgive the pun. These can range from the use of colour and trends forecasting, to environmental concerns, the crafts movement, biophilia and printing techniques.

In typical fashion, the major flooring showrooms at Clerkenwell Design Week had lively events programmes that highlighted trends in the market and are perhaps somewhat less product focussed than furniture showrooms. So, Interface focussed on the positive effects that design can have on people, Milliken hosted a series of events including a Design in Education debate with Jay Osgerby and Annie Warburton and Shaw Contract hosted several CPD accredited talks including one rejoicing in the title “Using virtual reality as a participatory approach for evolving spaces in our cities”.

Porcelanosa

 

Socialising

And, of course an event like Clerkenwell Design Week would be nothing without the chance to have a drink and a chat with friends and colleagues. The event this year was blessed with blue skies and temperatures in the high twenties, which is a mixed blessing if you’re hosting parties at one of the showrooms. Despite concerns that the warm weather would mean people swapping bars for studios, all the events seemed incredibly well attended, including those at Vitra and KI.

This is, of course one of the main aims of such exhibitions, to bring an industry together as one and with one voice, at least this year with regard to the aims and concerns of workplace occupiers and the people who work for them. In all senses, an event about people.

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Paul Goodchild is the Design Director of Fresh Workspace.

Research into office lighting reveals negative impact of poorly-lit workplaces

Research into office lighting reveals negative impact of poorly-lit workplaces 0

Issues with the quality of their workplace lighting frustrate the majority (83 percent) of UK office workers; while 80 percent experience negative symptoms due to poor lighting a new study suggests. The survey by Lutron Electronics focused on key areas including the impact of lighting on mood and wellbeing and whether workers had personal control of their lights or were subject to standard lighting control settings across the office. Understandably, 88 percent of UK respondents said that their office lighting is important or very important and one third (32 percent) stated that their existing workplace lighting aids them in the accuracy and visibility of their work. In addition, 27 percent believe it allows them to focus more while 25 percent said it increases their general wellbeing. However, 35 percent of overall respondents said their existing office lighting does not have any positive impact on them at work. This figure is even higher (44 percent) among those in large companies with more than 5,000 employees and amongst the most senior generation (55+), where it reached more than half (51 percent).

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Every building on the planet must be net zero carbon by 2050 claims World Green Building Council

Every building on the planet must be net zero carbon by 2050 claims World Green Building Council 0

The building sector, which is responsible for global emissions roughly equivalent to those of the whole of China, must operate at “net zero carbon” by 2050 if global warming is to remain under two degrees Celsius, the limit enshrined in the Paris Agreement. According to a new report from the World Green Building Council (WorldGBC), there are currently 500 net zero commercial buildings and 2,000 net zero homes around the globe (well under 1 per cent of all buildings worldwide), requiring a monumental and coordinated effort by businesses, governments and nongovernmental organisations to bring the building sector within striking distance of Paris Agreement targets. The report defines ‘net zero buildings’ as highly energy-efficient buildings which generate or supply the energy they need to operate from renewable sources to achieve net zero carbon emissions, and lays out specific actions that the private sector, governments and NGOs can take to ensure all new buildings operate at net zero carbon by 2030 and that all existing buildings are renovated to operate at net zero carbon by 2050.

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Pressure group calls on incoming UK government to create a new contract with the self employed

Pressure group calls on incoming UK government to create a new contract with the self employed 0

IPSE, the association set up to represent the needs of the UK’s self employed and freelance workforce, has released a manifesto ahead of the general election. In A Contract with the Self-Employed, IPSE details all the policies it wants to see the incoming government implement for the 4.8 million people currently defined as self employed or freelance. In conjunction with the ongoing Taylor Review into modern employment practices, the manifesto calls for a statutory definition of self-employment to end widespread confusion and ensure self employment remains an attractive and attainable career choice. The manifesto calls for a strategic review of the tax system – which, in its current state, is based upon the traditional employer/employee model. As self-employment continues to boom, the government needs to supplement this 21st century way of working with a fairer, more efficient, 21st century tax system.  Included in the review, it has asked the government to make careful considerations before rolling out IR35 measures in the private sector, create a bespoke tax system for freelancers, simplify Making Tax Digital and maintain the current rate of NICs.

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Brexit uncertainty fails to impact London office demand, as occupiers push ahead with relocations

Brexit uncertainty fails to impact London office demand, as occupiers push ahead with relocations 0

Since the announcement in June last year that Britain would be leaving the EU as a result of Brexit, there has been a widespread assumption that occupier demand, and hence wider market confidence in the commercial property market, would be knocked. Yet that does not seem to be the case, according to a study by real estate  advisers Knight Frank, who have tracked financial and TMT requirements over the last 12 months, and compared them to key years in the property cycle. The study claims  that the property market has mirrored the wider  UK economy, which has proved resilient following the vote to leave the EU. Firms have reported a shortage of skilled workers across a range of industries including IT, accountancy and engineering. Demand for staff is growing within all sectors and all regions of the UK, but there are fewer and fewer people available to fill the vacancies. A survey of UK CEO’s conducted by PWC at the start of the year reported that six in every ten respondents expected an increase in company headcount during the course of the year. Furthermore, a number of large international firms have acquired new offices, and many companies expanded across Central London including Expedia, WeWork, HSBC Digital and Zoopla.

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An overdue attempt to connect smart buildings with smart people

An overdue attempt to connect smart buildings with smart people 0

As first events go, the inaugural outing for the Smart Buildings series of conferences  succeeded in delivering a full day of insightful presentations and debates, with a highly engaged audience of industry experts. A theme to emerge early on – in the opening remarks by Worktech Academy’s Jeremy Myerson in fact, was that the concept of ‘smart buildings’ is far from new. Depending who you ask, the idea goes back to the 90’s, the 80’s or even the 60’s. So why have we waited until 2017 for a conference on the topic? Many of the presenters agreed this is because we have only recently entered a new technological phase – the ‘plateau of productivity’ of Gartner’s Hype Cycle, as Owen King of Unwork pointed out – the time when widestream adoption of a technology kicks in and its viability becomes more clear. Indeed, the benefits of smart buildings are now widely regarded to fall into six categories; sustainability, productivity, talent, wellbeing, brand and cost control. And, while sustainability was the topic du jour at similar events six or seven years ago, the industry focus has shifted towards productivity and wellbeing.

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Suppressed global productivity levels weigh down on personal wealth

Suppressed global productivity levels weigh down on personal wealth 0

productivityThe slowdown in global productivity – already underway before the last economic crisis – combined with sluggish investment, continued to undermine rises in economic output and material living standards in recent years in many of the world’s economies, according to a new report released by the OECD. In its latest Compendium of Productivity Indicators, the OECD also highlights a decoupling between productivity growth and higher real average wages in many countries, resulting in continued  declines in labour’s share of national income. The report claims that the contribution of labour utilisation (hours worked per capita) to GDP growth has risen markedly in a number of countries, notably in the United Kingdom and the United States. However, rises in labour utilisation reflect two opposing effects: higher employment rates but lower average hours per worker, which points to more part-time working, often in low productivity jobs.

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Financial problems for over half of employees are affecting their work performance

Financial problems for over half of employees are affecting their work performance 0

One of the biggest concerns cited by many of those being polled on their views during the General Election campaign has been the high cost of living compared to wages. Now a new report claims that over half (55 percent) of employees are experiencing financial problems, which are affecting their behaviour, relationships and ability to perform at work. Although the nationwide study of the financial wellbeing of UK workers The DNA of Financial Wellbeing 2017 report, claims that nearly a third (32 percent) cite finance as their biggest concern; 66 percent of HR directors, think that financial worries are not of concern to their employees. The findings from Neyber, a financial wellbeing company, shows that 47 percent of workers are borrowing money to meet their basic financial needs, with 25 percent borrowing on a credit card, followed by 13 percent through a bank overdraft and 13 percent borrowing from friends and family. Meanwhile, an increase in so-called zero hour contracts means that nearly half (47 percent) of workers in the North and Midlands have an income fluctuation of more than 10 percent each month.

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Long commutes cost firms a week’s worth of staff productivity each year

Long commutes cost firms a week’s worth of staff productivity each year 0

Long commutes are causing poor health and productivity outcomes for the UK’s employees, according to a study of more than 34,000 workers, developed by VitalityHealth in partnership with the University of Cambridge, RAND Europe and Mercer, examined the impact of commuting as well as flexible and home working on employee health and productivity. The study found that employees commuting less than half an hour to get to work gain an additional seven days’ worth of productive time each year compared to those with commutes of 60 minutes or more. Longer commutes appear to have a significant impact on mental wellbeing, with longer-commuting workers 33 percent more likely to suffer from depression, 37 percent more likely to have financial concerns and 12 percent more likely to report multiple dimensions of work-related stress. These workers were also 46 percent more likely to get less than the recommended seven hours of sleep each night and 21 percent more likely to be obese.
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Inventing the Future: techUK launches 2017 manifesto

Inventing the Future: techUK launches 2017 manifesto 0

techUK, the association that represents a large part of the UK’s technology sector, has published a new manifesto ahead of the General Election which it claims ‘sets out a bold and ambitious vision for the next Government to create a modern and dynamic digital economy that works for everyone’. The organisation has set out a series of recommendation that aim to show how Britain can remain at the forefront of global tech innovation while it navigates Brexit and other forces. Its objectives include: boosting the UK’s productivity; harnessing digital transformation to build a smarter state; creating new jobs and a new skilled, adaptable workforce; and protecting and empowering people in a digital age.

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Reflection on facilities management and the people I’ve met along the way

Reflection on facilities management and the people I’ve met along the way 0

facilities management there and back againI’m in reflective mood. Yesterday was #WorldFMDay, I thought I should reflect on my affection for, and criticism of, Facilities Management (or Facility Management). It is merely one person’s perspective. But it may provide a viewpoint, perhaps useful (or not) for the younger professionals joining our sector. There are some great, varied, and sometimes well-paid careers ahead for people who pick up the education and variety of skills needed in today’s FM market. And to keep my friends happy, I’ll take the widest definition of FM that you may find! It is different in almost every organisation, and only limited by what one chooses to add to the FM portfolio. And the confidence shown in FM by the leadership of that organisation. That confidence is in the people who lead, manage and deliver FM – and there are some great leaders, managers and ‘do-ers’ around the world. It is a truly global sector.

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