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The cost to the UK’s medium sized businesses of unwanted email

The cost to the UK’s medium sized businesses of unwanted email

24637-email-iconManaging unwanted email could be costing the UK’s 31,000 medium-sized businesses more than £34,000 a year each, according to an analysis of time spent on managing spam, phishing and other unwanted emails by Mailprotector. Using filtering statistics from its customers, Mailprotector analysed medium sized firms over a 30-day period. It found that each employee receives 25 unwanted emails per day on average, which take around 5 seconds to open, glance at and delete, equating to almost one working day a year (6.94 hours). Calculating employee costs, based on an average annual salary of £28,000, and factoring in support costs – based on the number and cost per support call – the losses can add up to over £34,000 per year per company, according to the study.

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Learning needs to be linked to overall business strategies says the CIPD

Learning needs to be linked to overall business strategies says the CIPD

Learning needs to be linked to overall business strategies says the CIPDThe CIPD has warned that Learning and Development (L&D) professionals need to link learning more directly to their organisation’s business strategies. This follows the results of its annual L&D survey which found that by limiting their focus to learner and manager feedback, just 7 per cent of L&D professionals evaluate the impact of their initiatives on the business. This lack of evaluation can contribute to skills gaps being undetected, particularly in the use of new learning technologies such as Gamification. The CIPD is urging L&D professionals to look beyond trainee satisfaction and measure initiatives in terms of how they add value to the organisation and society in general. This latest research follows the publication of a report by Skillsoft last week which revealed that 55 per cent of employers admitted they were more likely to recruit externally to address skills shortages.

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Business clusters fuel growth in office occupier demand in smaller cities

Business clusters fuel growth in office occupier demand in smaller cities 0

WarringtonSmaller cities, including Brighton, Solihull, Reading and Warrington [pictured], look set to see a growth in occupier demand for office rentals over the few years, a new report has revealed. JLL’s ‘Where Next in the UK?’ report analysed the economic and office market performance of 37 smaller towns and cities giving an insight in to which locations will offer investors the biggest opportunity over the next five years. It shows some smaller cities are found to have a stronger outlook than the ‘Big 6’, (Bristol, Birmingham, Manchester, Leeds, Glasgow and Edinburgh). The success of these smaller cities, says the report, will be closely associated with their ability to develop and grow clusters of businesses, for instance a growing nuclear research and technology cluster in Warrington – along with strong university links and the provision of integrated transport and infrastructure.

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Rising commercial property costs driving small businesses out of London

Rising commercial property costs driving small businesses out of London 0

commercial propertyThe vast majority of small businesses in London and other parts of the South East are considering relocating over the next five years because they are frustrated with the lack of appropriate facilities and soaring commercial property costs in the region. A new study from the University of Sussex’s business incubation network Sussex Innovation claims that nearly two thirds (63 percent) of small businesses, rising to 78 percent of technology startups, believe their future may depend on leaving the capital. The study claims this threatens the viability of the Government’s flagship Tech City hub just months after it announced a new scheme to attract firms to the area. The research is based on a study of over 500 business owners and leaders in London and the South East and was presented at the launch of Sussex Innovation’s new hub in Croydon.

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CBRE acquires facilities management business from Johnson Controls

facilities managementProperty giant CBRE has reached an agreement to acquire the facilities management business of Johnson Controls for $1.47bn. The deal will see CBRE acquire the Global WorkPlace Solutions (GWS) FM arm of the business, allowing the new enterprise to manage nearly 5bn sq ft of commercial real estate worldwide consisting of 2.3bn sq ft in North and South America, 1.2bn sq ft in EMEA and 1.4 bn sq ft in Asia Pacific. GWS, currently employs around  16,000 people worldwide, and had a turnover of around $3.4bn in 2014.The deal also see the two firms enter into a ten year strategic relationship, with CBRE offering a range of real estate services with Johnson Controls offering HVAC equipment and a range of building automation systems and other products in return. Both firms will also share investment in research and development.

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New guidance helps businesses engage staff in a sustainability strategy

Green bizWhile any far-seeing organisation might develop environmental and corporate social responsibility initiatives, it is important to ensure employees are fully informed and committed to their employers’ aims. The Global Environmental Management Initiative (GEMI) argues that while the leadership may set expectations, it is employees and managers who make it happen. To aid this process, a new toolkit, the  GEMI Quick Guide for Engaging Employees in Sustainability: has been designed to advise corporations on how to successfully engage and motivate employees to participate in their sustainability strategies. The guide explores potential ways of fostering employee connections to sustainability, implementing an engagement strategy, and understanding the role of corporate culture within it.

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This isn’t a golden era for small business; it’s more interesting than that

small businessesYesterday, the Prime Minister’s Enterprise Advisor Lord Young produced a report into the key trends experienced by the UK’s small businesses over the past five years. According to the headline figures presented by the report, this is a ‘golden era’ for small businesses in the UK, with a record number of small firms in the country. The reported 5.2 million small firms represents an increase of 760,000 over the five year period covered by the study. The report concludes that the main drivers of this upsurge are the growing belief people have in their own ideas and abilities coupled with the technological wherewithal to make them a commercial reality. Lord Young also claims the Government deserves some credit for providing the business landscape for this to happen. But is it really that simple?

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Over a third of Scottish businesses are based at home (and a fifth started there)

Scottish businesses home workingOver half of businesses in Scotland started in somebody’s home and over a third are still based there, according to a new report from the Federation of Small Businesses (FSB) and researchers from the University of Glasgow. The study of 1,000 Scottish businesses found that 39 percent are based from home and a further 19 percent began life there. The FSB claims that Scottish home based firms turn over around £20 billion a year with three quarters of them with a turnover of less than £100,000 and – perhaps unsurprisingly – only 3 percent with a turnover greater than £500,000. Two thirds also employ at least one additional member of staff. The report’s authors are now calling on Government to acknowledge the significance of these firms and develop policies to help them thrive.

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UK technological infrastructure not meeting demands of businesses

infrastructureThe UK’s technological infrastructure is failing to keep pace with the availability of broadband and mobile services and not meeting demands of small businesses and homes, according to Ofcom’s Infrastructure Report 2014. The report outlines the challenges facing the Government as it seeks to deliver appropriate technological infrastructure for both businesses and consumers. The report suggests that  although there is an overall improvement in the availability and quality of broadband services, many remote and rural areas aren’t being connected quickly enough, there are too many urban ‘not-spots’, a lack of superfast broadband for small businesses and no discernible plan for the uptake of the next generation of ultrafast broadband. The report found the average UK household or small business is downloading 53 Gigabytes (GB) of data on their fixed broadband line every month.

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‘Empty desks’ costing UK business 18bn a year, as job vacancies go unfilled

job vacanciesThe economic impact of unfilled job vacancies on the UK economy may be leading to a staggering annual cost of over £18bn. Research by job site Indeed, claims that falling unemployment and robust job creation is resulting in many businesses finding it a challenge to locate and secure the right employees. This inability to find and recruit the right hire for a role is impacting on both the business itself and the wider economy in two major ways. For the employer, failing to effectively resource a business slows both production and profits, while in the wider economy unearned wages reduce consumer spending power and contribution to economic growth. ‘Empty desks’ in the real estate sector are having the greatest impact on the UK economy, due to high levels of contributed economic value (the goods and services that could be produced if the position were filled).

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London Mayor names Business Energy Challenge Gold award winners

ExCelLondon mayor Boris Johnson has presented RICS, JLL, EC Harris LLP, ExCeL London (above), Intu, and Linklaters LLP, with Gold awards at the Business Energy Challenge awards, which celebrate private sector businesses that have made the biggest cuts to their energy consumption and use cleaner, greener sources of energy. Fifty-nine participants had submitted data over a six week period and were assessed on the carbon intensity per square metre of their properties; with 27 of the most successful being given a Bronze, Silver or Gold award to recognise their efforts when compared against their baseline 2010/11 energy usage. Around 75 per cent of London’s carbon dioxide (CO2) emissions come from buildings, with workplaces accounting for 42 per cent of total emissions. With 80 per cent of London’s buildings likely still to be operational in 50 years’ time and with much of that estate being energy inefficient the Mayor has set out a building retrofit programme. The Business Energy Challenge aims to challenge the commercial sector to take action and improve its energy efficiency to help save on operational costs. (more…)

UK business centres market continues to flourish, claims BCA and IPD report

Regus business centresA new report has revealed just how important the growing business centres market is to the UK economy. According to the report from the Business Centre Association and Investment Property Databank the market is now comparable to the City of London both in terms of the number of people employed and the amount of office space it occupies. The report also outlines both the market’s robust health during the recent economic downturn and ongoing growth in response to increasing customer demand and the changing market for office space. The sector now boasts that it provides a home to some 80,000 businesses employing more than 400,000 people who occupy around 70 million sq. ft. of space including landmark developments such as the Regus No 1 Poultry centre in the City of London (above) and generate around £2 billion of income for the economy. The report, produced in conjunction with Snapdragon Consulting, found that the serviced office sector in the UK now represents around one third of the global market.

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