July 5, 2018
Over a third of staff say employers fail to invest in next-generation workplace technology
The majority of employees are disappointed with their company’s lack of investment in technology, and despite the fact three quarters (76 percent) want to request flexible working – almost half still don’t have the option of working more flexibly, a new report from a technology company claims. According to the survey by technology company Ingram Micro Cloud UK, in collaboration with technology company Microsoft, despite the fact that Millennials and Centennials are often thought to be the driving force behind changing workplace practices – and are often derided in popular discourse for having unreasonable and unrealistic expectations – the calls for change are coming from all segments of the workforce. However, 85 percent of Millennials admit to procuring their own workplace technologies such as instant messaging, Skype, file hosting and sharing tools (all available from Ingram Micro Cloud) that aren’t supported or provided by their employer, which raises major security issues, acco.
More than a third of employees’ waste significant chunks the working day because of difficulties retrieving valuable information, with two-fifths of businesses admitting to having no processes in place to capture, record and retrieve business communications. The research conducted by 3Gem on behalf of TeleWare, claims that 36 percent of employees have wasted a lot of the working day attempting to resolve an issue when they have forgotten valuable information. A similar number (34 percent) explained that forgetting information has led them to deal ineffectively with customers, suppliers or clients. While around a quarter have missed important deadlines (26 percent) or let their colleagues down (25 percent) due to not having the necessary information front of mind. Britain is not doing very well when it comes to workplace productivity. According to the latest G7 productivity analysis from ONS, in terms of output per hour worked, the UK scored 15.1 percent below the average for the rest of the G7 advanced economies.
Technology, media, and telecommunications (TMT) companies are continuing to play a prominent role within Edinburgh’s office market, accounting for approximately 30 percent of transactions in the city. But rising demand for Grade A office space in Edinburgh by a variety of organisations, including coworking, private and public sector tenants has fuelled significant occupier demand during the first quarter of 2018, according to analysis by property consultancy, Knight Frank. The latest commercial property figures show approximately 460,000 sq. ft. of new occupier requirements came onto the market in the first three months of the year from companies looking to lease office space in Edinburgh. 
Artificial intelligence systems need to be accountable for human bias at AI becomes more prevalent in recruitment and selection, attendees at the Employers Network for Equality & Inclusion’s annual conference have been warned. Hosted by NatWest, the conference, Diversity & Inclusion: The Changing Landscape heard from experts in ethics, psychology and computing. They explained that AIs learnt from existing data, and highlighted how information such as performance review scores and employee grading was being fed in to machines after being subjected to human unconscious bias. Dr David Snelling, the programme director for artificial intelligence at technology giant Fujitsu, illustrated how artificial intelligence is taught through human feedback. Describing how huge data sets were fed into the program, David explained that humans corrected the AI when it used that data to come to an incorrect conclusion, using this feedback to teach the AI to work correctly. However, as this feedback is subject to human error and bias, this can become embedded in the machine.
July 6, 2018
A storm brewing around the workplace and facilities management
by Cathy Hayward • Comment, Facilities management, News, Workplace design