March 17, 2019

Time to unlearn the time management system you learned at school

Picture a workplace where everyone follows rigorous to-do lists. Employees are told what to do, how long to spend on it, and in what order to tackle their projects. Then, picture a workplace where there are no to-do lists, no project deadlines, and no estimations of how long projects will take. Employees tackle work in the order they choose, when they feel like doing it. Which workplace do you think will be more successful? More →

March 14, 2019

Mobile working is a recipe for business success

by Sally Elliott • Comment, Technology, Workplace design

Today, the Fourth Industrial Revolution is changing the face of work as we know it: introducing AI and automation to the workplace and creating a drastic shift in the skills required by organisations today. As automation increasingly frees employees up from the repetitive, process work that can so often dominate their day-to-day, organisations are instead looking to employees to showcase their critical thinking and creativity. Indeed, McKinsey’s Skill Shift confirms that by 2030 the demand for higher cognitive skills, such as creativity, critical thinking and decision making will grow by 14 percent in Europe. More →

February 25, 2019

A four day week, people-watching at work, the art of AI and some other stuff

by Mark Eltringham • AI, Facilities management, Features, Technology, Wellbeing, Workplace design

While the recent Finnish pilot of universal basic income had mixed results, a trial of the other most talked about solution to our problem with work – the four day week – has been reported as far more promising. A New Zealand financial services firm called Perpetual Guardian switched its 240 staff from a five-day to a four-day week last November and maintained their pay. The results (registration) included a 20 percent rise in productivity and improved staff wellbeing and engagement. More →

February 8, 2019

Finding the Goldilocks Point for collaborative workplace design

by Jonathan Hindle • Comment, Technology, Workplace design

One of the great paradoxes of modern life is the ever increasing likelihood of breakdowns in communication in a world in which we have more ways to talk to each other than ever before. This can play out in especially toxic ways in the wider world, but its effects in the workplace can also be problematic. Most importantly, what we often assume to be true about communication and collaboration may not be borne out by the facts and this in turn has implications for workplace design. More →

February 7, 2019

Maybe the time has come to shoot the workplace messenger

by Rob Harris • Comment, Flexible working, Wellbeing, Workplace design

I spent some time with Frank Duffy recently, releasing a stream of memories of working with him, first as an employee at DEGW during the 1980s, and then as a client while directing developer Stanhope’s research programme during the 1990s. Along with his long-term business partner, John Worthington, and thinkers including Franklin Becker, Gerald Davis, Michael Joroff and Jack Tanis, to name a few, Frank helped sketch out the grand scheme of what we now call ‘workplace’. Much of the work of their successors has involved filling in the matrix of detail within the grand scheme. But further reflection has caused me to ask whether, in filling in the finer details, we have recently somehow lost our way. Are we, the ‘workplace profession’, instead of standing on giants’ shoulders, now just pandering to fads and fancies? Or, even more radical, might it be that ‘workplace’ is now done, and that we’ve run out of meaningful things to say? More →

February 5, 2019

A morning adrenaline rush improves workplace productivity

by Sara Bean • News, Wellbeing, Workplace

A new academic study has found the benefits of taking part in adrenaline boosting activities before work. Researchers from the University of Essex School of Sport, Rehabilitation and Exercise Science, tested workers from the International Quarter London (IQL), the gateway to Queen Elizabeth Olympic Park and discovered that taking a 40 second ride down the world’s tallest and longest tunnel slide at the ArcelorMittal Orbit improved levels of happiness, productivity, creativity, energy and focus in workers. The impacts of exercise on wellbeing have been well-documented; however, this is the first time that research has shown that similar affects can be achieved from a quick adrenaline boosting activity. More →

January 23, 2019

Work’s not working; to be productive we need to get creative

by Zoe Humphries • Comment, Workplace design

Productivity in the UK workforce is dropping; output per hour fell 0.4 per cent in the last quarter of 2018 compared with the previous and grew just 0.2 per cent on the third quarter of 2017, according to the Office for National Statistics. Yet the UK workforce log the longest hours in Europe, working 42.3 hours per week on average. Clearly something isn’t lining up. So we must surely ask the question, what is going wrong and what can we do to improve the situation? More →

January 21, 2019

MPs back plan to increase gender diversity in business

by Sara Bean • Legal news, News, Workplace

MPs back new measure to increase gender diversity in business

A majority of MPs have backed a recommendation to increase gender diversity in business by extending the “Women in Finance Charter” to cover all businesses in the UK. The recommendation comes from the professional accountancy body AAT (Association of Accounting Technicians). The Charter asks financial services firms to commit to implement four key industry actions; to have a named senior executive responsible and accountable for gender diversity and inclusion; set internal targets for gender diversity in senior management positions; publish progress annually and ensure the pay of the senior executive team is linked to delivery against these internal targets on gender diversity. More →

December 14, 2018

New Deloitte London office: a world-leading building for sustainability and wellbeing

by Neil Franklin • Company news, Environment, Workplace design

Deloitte’s new UK and North West Europe headquarters at 1 New Street Square, EC4, is claimed to be the largest office in the world to achieve leading certifications for being both an exemplar green building and one designed to enhance the wellbeing of its people. The new 270,000 sq ft HQ, which Deloitte occupied in July, is the culmination of a four year programme redefining the workplace of the future for the firm’s people and clients. The space was designed by ID:SR with furniture supplied by Sketch Studios. More →

December 4, 2018

I’m a designer and I job share with an AI

by Ceilidh Higgins • Comment, Technology, Workplace design

Thomas Edison is credited with the phrase “Genius is one percent inspiration, ninety-nine percent perspiration” and I believe there is no field where this applies more than architecture and design. So often people assume that interior design is such a fun, creative job – that it’s all about drawing, colours and furniture, something like being paid to colour in and shop – when today being a designer is just as much about people management, psychology, project management, documentation, checking codes and standards and managing contracts. It’s also often about a culture that expects long hours and being always available to the job. “It’s not work when you are passionate about it?” is common. But what if instead we could all work less hours and job share with our computers? More →

November 28, 2018

Line up of speakers announced for Workplace Trends: Research Spring Summit

by Maggie Procopi • Events, Facilities management, News, Technology, Workplace design

The research-driven Workplace Trends Spring Summit returns for 2019. We have two sessions with invited guest speakers, our keynote and the after lunch debate. Following a recent Call for Abstracts and a blind peer review by our two moderators for the day, Nigel Oseland (Workplace Unlimited) and Mark Eltringham (Workplace Insight), the remaining sessions have now been filled with the highest ranked submissions.

November 26, 2018

The meaning of life, the Black Mirror of Beijing, standing desks not a silver bullet and some other stuff

by Mark Eltringham • Features

So, what is the meaning of life? According to a study by Pew, the gold standard US based researchers, it’s spending time with family and friends, reading, listening to music and going for a walk in the open air. Work comes somewhere down the list. Just one-third of the survey’s respondents mentioned their career or job as a source of meaning, and only a quarter cite finances or money. This, it turns out, is not too far off Monty Python’s conclusion in their eponymous film: Try and be nice to people, avoid eating fat, read a good book every now and then, get some walking in, and try and live together in peace and harmony with people of all creeds and nations. That’s that sorted then. More →