Search Results for: employee experience

Workplace aggression can lead to vicious circle of misconduct

Workplace aggression can lead to vicious circle of misconduct

New research led by the University of East Anglia (UEA) claims that frequently being the target of workplace aggression not only affects the victim’s health but can also cause them to behave badly towards others. Workplace aggression is a significant issue particularly in the healthcare sector, where nurses can be targeted by both their colleagues and co-workers through bullying, and by patients and their relatives through ‘third-party’ aggression. While workplace aggression has been examined in relation to the health-related consequences for victims, less is known about the possible negative impact it may have on their own behaviour at work. The findings of this study suggest that the experience of anger and fear associated with being the target of aggression at work could lead some nurses to translate the emotions that are triggered into misconduct, possibly disregarding professional and ethical codes. (more…)

New framework aims to ensure facilities managers have the expertise to keep up with demand for services

New framework aims to ensure facilities managers have the expertise to keep up with demand for services

The Royal Institute of Chartered Surveyors (RICS) and the International Facility Management Association (IFMA)  have created a new framework which sets out to provide strategic best practice advice and outline how facilities managers can make the most of their expertise to keep-up with the growing demand for FM services. The Strategic Facility Management (FM) Framework authored by Dave Wilson, FRICS, IFMA Fellow for the IFMA-RICS collaboration – sets out a more ‘holistic approach’ to planning the provision of FM, with best practice advice on how to achieve maximum value from a workplace, including gaining environmental benefits, improving productivity, whilst also protecting employees and consumers. The framework also sets out some of the key aspects of how and where facility managers can play a bigger, more valuable role in the corporate real estate decision-making process, including property acquisition and disposal.

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Manchester offices dominate BCO Awards for North of England

Manchester offices dominate BCO Awards for North of England

Manchester based businesses dominated the annual British Council for Offices (BCO) regional property sector awards dinner held in Manchester at the end of last week.  Shoosmiths LLP, Hilson Moran, Neo and The Bright Building all being recognised as some of the best workplaces in the North of England.  Other workplaces across the North of England that also received recognition were Number One Kirkstall Forge, Leeds (Winner, Best Commercial Workplace, Waterfront Point, Widnes (Winner, Best Corporate Workspace and Albert Works, Sheffield (Winner, Best Projects up to 1,500 m2)

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Presenteeism hits record high in UK organisations, linked with stress and depression

Presenteeism hits record high in UK organisations, linked with stress and depression

Presenteeism, defined as people coming into work when they are ill, has more than tripled since 2010, according to the latest CIPD / Simplyhealth Health and Wellbeing at Work report.  According to the study, 86 percent of over 1,000 respondents to the 2018 survey said they had observed presenteeism in their organisation over the last 12 months, compared with 72 percent in 2016 and just 26 percent in 2010. The survey also found that ‘leaveism’, such as people using annual leave to work, is also a growing problem. More than two-thirds of respondents (69 percent) reported that leaveism has occurred in their organisation over the last year.

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A few demonstrable truths about agile working that aren’t talked about enough

A few demonstrable truths about agile working that aren’t talked about enough

Some topics generate a level of debate totally out of proportion with the underlying facts. Whether it’s the benefit of sit-stand desks, the influence of colour on productivity or the threat (or potential) of robotics in the office, too often it’s all sizzle and no sausage. Agile working falls into that category. It’s one of those ideas that sounds too good to be true: give people a raft of settings to work in, power them up with a few mobile gadgets and you can magically transform your workspace to ‘Google standards’ and attract all the best talent in town. But what about the reality?

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Elon Musk is right, meetings distort both time and space

Elon Musk is right, meetings distort both time and space

I’ve walked out of hundreds of meetings. Not stormed out or sneaked out, just casually walked out. Over a decade I probably walked out of a couple of meetings a week, or about 1000 meetings in all. If this saved 30 minutes per meeting that’s about 3 months of full time work. And I never really thought about it much until I read the much-discussed leaked email by Elon Musk to Tesla employees last week. In case you were stuck in meetings all week and missed his advice – here’s part of what he said, as published by website Elektrek: “Walk out of a meeting or drop off a call as soon as it is obvious you aren’t adding value. It is not rude to leave, it is rude to make someone stay and waste their time.”

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Business leaders struggling to keep up with demands of individuals and technological developments in the workplace

Business leaders struggling to keep up with demands of individuals and technological developments in the workplace

Organisations are struggling to keep pace with workplace shifts including skills gaps, the development of artificial intelligence, the demands of employees and new social expectations, according to the latest Human Capital Trends report from Deloitte. In its 2018 edition, The Rise of the Social Enterprise, Deloitte focuses on the growing expectations of individuals and the pace at which technology is shaping organisations’ human capital priorities.

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How the UK car industry is driving the future of workplace design

How the UK car industry is driving the future of workplace design

The British car industry has grabbed numerous headlines since the Brexit referendum due declining car sales and the uncertainty of its economic and regulatory prospects. In spite of these mounting concerns, the industry continues to invest in the design of its workplaces, not only by creating inviting and engaging places to work, but also by integrating automotive approaches to design and construction into the work environment. As a result, these workplaces don’t just help car companies to stay competitive; they also provide new ideas for all sectors eager to build smarter and more efficient places to work.

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Nearly half of large organisations will adopt artificial intelligence in the workplace by 2019

Nearly half of large organisations will adopt artificial intelligence in the workplace by 2019

Chatbots and voice assistants powered by artificial intelligence are starting to gain traction in the workplace of large organisations, according to a report from tech firm Spiceworks. The report, based on a survey of 500 IT professionals in organisations across North America and Europe, found that within the next 12 months, 40 percent of large businesses – those with more than 500 employees – expect to implement one or more intelligent assistants or AI chatbots on company-owned devices, compared to 25 percent of mid-size companies and 27 percent of small businesses. The findings indicate that although adoption is on the rise, some organisations are holding back due to a lack of use cases in the workplace and privacy concerns.

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Employers should not write off older female workers quite so readily

Employers should not write off older female workers quite so readily

An ageing population and changes to the default state pension age mean employers need to better prepare for the needs of older women in the workplace, according to a study by Anglia Ruskin University published by the Chartered Institute of Personnel and Development (CIPD). With more and more women aged between 50 and 65 now employed, the research reviewed published literature to look into the experience of those workers and how their needs might change in the future.

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Occupiers seeking tech, flexibility and wellness in a newly consumerised workplace

Occupiers seeking tech, flexibility and wellness in a newly consumerised workplace

Nearly two-thirds of  corporate occupiers (62 percent) plan to increase their investment in real estate technology over the next three years, most of them in the next year, according to the 2018 EMEA Occupier Survey from CBRE. Companies are intending to invest more heavily in new real estate technologies over the short to medium term in order to enhance the user experience and raise workforce productivity. This represents a clear move away from aiming real estate technology at purely operational goals such as energy management.

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Enter the MIPIM bandwagon, towed by pink elephants

Enter the MIPIM bandwagon, towed by pink elephants

The old adage “once you spot a bandwagon, it’s probably too late to jump on” was certainly true at this year’s MIPIM if only for the increase in journalists sent by the national press (allegedly) hoping to catch a glimpse of men behaving badly and weaving tales of excess. Whilst the message of  #TimesUp was heard loud and clear in the property world after the recent expose at the Presidents Club, the reality is the hedonistic opulence actually came to an end in 2009 after the global crash. That was the year that the property market realised they needed to do things differently and it was the beginning of putting people first. But it takes time for thoughts to turn to actions and reality, and a number of senior women that I spoke to observed that what we are now seeing are results of change and a drive to continue that change.

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