Search Results for: employee experience

Tech faults and slow Internet speeds negatively impact productivity

by • Facilities management, News, Technology, Workplace design

Almost eleven working days are lost every year as a result of technology faults and failures a new report claims and complaints of slow Internet speeds compound the issue. A survey of 2,000 UK workers commissioned by IT provider Probrand.co.uk claims that 262 hours and 43 minutes are lost every year due to technology faults and failures, the equivalent to almost 11 working days each year. The majority of workers (76 percent) said that the technical faults they experienced directly impacted their productivity in work. More than half (54 percent) of workers said that most of the faults they endure are due to their computers crashing or running slowly. But the research also found that 48 percent of respondents blame poor internet speeds and connectivity problems for working hours lost. When faced with a technical issue, more than 1 in 3 (35 percent) workers would turn to a colleague first instead of an IT support provider, while 32 percent would search for solutions to technology related issues before contacting their technical support team. 

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The workplace sector responds to the 2017 UK Autumn Budget

by • Architecture, Environment, Features, Property, Technology

Yesterday, the Chancellor Philip Hammond announced the details of the UK government’s latest budget. While Brexit inevitably cast its shadow over the whole thing, there were a number of announcements relevant to the workplace, construction, tech and built environment sectors, many of which have been broadly welcomed by commentators, industry bodies and experts. Among the announcements in the budget were new plans for infrastructure and planning, skills and training, the environment, productivity, AI and regional development.

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Address gender and economic barriers to tech revolution says BT

by • AI, News, Technology, Workplace

Young people from less privileged backgrounds and females face greater barriers to joining the tech revolution, a new report suggests. Tech know-how: The new way to get ahead for the next generation, from BT and Accenture could boost the next generation’s tech skills and help charge social mobility and economic growth. The study found individuals with higher levels of tech know-how earn more as their career progresses, with a ‘tech literacy wage premium’ of £10,000 per year.  The implied salary increase if people develop their skills could add approximately £11 billion to UK GDP by 2022. However, young people whose parents have higher levels of education are 26 percent more likely to see themselves as ‘expert’ or ‘creative’ users of tech in the next five years; and those whose parents fall into the top two education levels expect to earn salaries that are 19 percent higher than the bottom two. The report also highlighted a stark gender divide as young men receive 46 percent more encouragement from parents and teachers to build their tech skills than their female counterparts, and are 17 percent more likely to report having had sufficient training at school.

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Employers can Improve staff performance by balancing feedback says CIPD

by • News, Workplace

Line managers can improve the performance of their teams by focussing on building their strengths, rather than trying to fix their weaknesses, claims new research published by the CIPD. ‘Strengths-based performance conversations’ aims to move managers away from a deficit-oriented method, which is focused on identifying and fixing the weaknesses of team members, analysing what has gone wrong and considering how that can be avoided in the future. The new study of performance management outcomes in the civil service shows that that employee performance can be improved by a simple training intervention focused on building strengths instead of fixing weaknesses. These results can be boosted by a more extensive intervention, which includes wider communication and changes to HR policy, as well as manager training.

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Fresh advice on tackling sexual harassment at work published by Acas

by • News, Wellbeing, Workplace

In response to the proliferation of high profile cases of abuse over the past few weeks which has drawn attention to sexual harassment in a variety of settings – workplace experts Acas publishes fresh advice today (19th November) aimed at both employers and employees that outlines what kind of workplace behaviours could be considered sexual harassment and how to report it. Acas’ new advice includes examples of how sexual harassment can happen at work such as; written or verbal comments of a sexual nature such as remarks about a colleague’s appearance, questions about their sex life or offensive jokes; displaying pornographic or explicit images; sending or forwarding on emails that contains content of a sexual nature; unwanted physical contact and touching; and sexual assault. The advice states that organisations and businesses should be clear to workers about what sorts of behaviours are unacceptable and would be considered sexual harassment.

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Fear of change is putting British companies at risk, Microsoft report claims

by • Flexible working, News, Technology

A fear of change among staff is putting British companies at risk, according to new research that looks at how businesses are preparing for a technology-led future. A significant number of workers from across the UK admitted to anxiety and concerns over job security when their firms introduced technology to help them in their roles. Just under half (49 percent) of the people surveyed by Microsoft, Goldsmiths, University of London and YouGov said they feared the change that comes with digital transformation. Sixty-one percent said they felt anxious when bosses brought in new technology, while 59 percent were worried about the impact the automation of tasks would have on their job.

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Workplace wellbeing is focus of new report from British Psychological Society

by • News, Wellbeing

A new report from the British Psychological Society, Psychology at Work: Improving Wellbeing and Productivity in the Workplace examines issues around work, health, and disability and recommends ways that policy makers and employers can tackle poor employment practices using interventions that work with human behaviour, not against it. The report has been launched today, Tuesday 14th November, at the BPS All-Parliamentary Group for Psychology’s (APPG) ‘Healthy Workplaces’ event hosted by Dr Lisa Cameron MP in the Houses of Parliament. Psychology at Work: Improving Wellbeing and Productivity in the Workplace’ was co-authored by Dr Ashley Weinberg, CPsychol AFBPsS, and Nancy Doyle CPsychol AFBPsS.

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Gig economy workers need more workplace protection claims report

by • Flexible working, News, Wellbeing

Businesses and employees are calling on the UK Government to provide more protection for those who work in the gig economy. In a survey of nearly 5,000 workers and over 100 businesses by jobs site  totaljobs, 90 percent of employees and 87 percent of employers said that more regulations were needed to protect the rights of gig workers. In addition, 64 percent of employers believe the gig economy’s importance will only continue to grow in the next year, as individuals turn to self-employment in favour of more flexible working arrangements.

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New research identifies nine distinct segments of the self employed workforce

by • Flexible working, News

Far from being a homogeneous group, nine distinct segments of the solo self-employed workforce have been identified in new research published by the Centre for Research on Self-Employment, in partnership with IES. This segmentation furthers understanding of the solo self-employed population, including the levels of independence and security, and variation in earnings across this broad section of the UK workforce. The solo self-employed are those who do not employ other people and therefore work on their own account, and makes up 84 per cent of the self-employed workforce.

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Over half of remote workers say their colleagues don’t treat them equally

Over half of remote workers say their colleagues don’t treat them equally

by • Flexible working, News, Technology, Workplace

Over half (52 percent) of people who work remotely feel their colleagues don’t treat them equally, claims a new study. Working remotely has become a highly sought-after job perk and having the flexibility to live and work where you please, regardless of corporate headquarters, often draws people to take one job over another. But a survey from VitalSmarts produced by David Maxfield and Joseph Grenny, authors of the bestsellers Crucial conversations and Crucial Accountability, found that remote employees have a significantly harder time with a number of workplace challenges than their onsite colleagues. 67 percent of remote employees complained that colleagues didn’t fight for their priorities compared 59 percent of onsite employees. 41 percent of remote employees believed colleagues say bad things about them behind their back compared to 31 percent of onsite employees and 64 percent of remote employees had changes made to a project without warning vs. 58 percent of onsite employees. Over a third (35 percent) of remote employees thought colleagues were lobbying against them vs. 26 percent of onsite employees.

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Growing need for a flexible workplace creates fresh challenges for employers

by • Facilities management, Flexible working, News, Workplace, Workplace design

Many businesses are misaligned with their people, with nearly half of employees not understanding their company’s strategic objectives, according to new research published by The Ludic Group, which claims that the changing nature of workforces and the growing need for a flexible workplace are creating fresh challenges for communication, collaboration and engagement. The research suggests that the impact of technology is causing digital chaos, with businesses struggling to get the communications balance right. With the number of channels and tools increasing almost half of people (44 percent) want to hear more from employers. Perhaps surprisingly, one in five (20 percent) individuals said that their firm has not used any tools or techniques to communicate with them. This lack of communication results in people being disconnected from the business strategy, with only half of individuals (50 percent) reported fully aligned with their company’s objectives and 44 percent not knowing or understanding what these are. Alongside this, people increasingly want to design their own working experience and expect more flexibility from their employers.

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Pressurised staff say level of wellbeing in their workplace is insufficient

by • News, Wellbeing, Workplace

A majority (80 percent) of employees perceive the level of wellbeing within their organisation to be moderate or low and a quarter are struggling to manage the pressures of the workplace, a new survey claims. Although 64 percent believe their overall happiness as happy or very happy two thirds of UK workers admit to coasting or struggling at work, with just 18 percent reporting they’re flourishing, finds the survey published by Barnett Waddingham. Why BWell 2017 also found a third of UK workers admit their job has a negative impact on their mental health, with the same number believing their overall wellbeing is not important to their employer. Moreover, 22 percent say negative attitudes from their managers at work hinder their ability to balance work and family commitments. The survey also looked at employee retention alongside employers’ understanding of staff engagement in the company objectives. Overall 25 percent admitted they couldn’t see themselves working for the same company in five years’ time and 36 percent feel they either didn’t understand their company’s overall strategy or didn’t know if they understood it or not.

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