Search Results for: employee experience

January 22, 2019

Business leaders lack ethical insight needed to get the best out of AI

Although executives have high expectations for the impact that AI will have on their businesses according to Cognizant’s new report, ‘Making AI Responsible – and Effective, only half of companies have policies and procedures in place to identify and address the ethical considerations of its applications and implementations. The study analyses the responses of almost 1,000 executives across the financial services, technology, healthcare, retail, manufacturing, insurance and media & entertainment industries in Europe and the US. The research suggests that business leaders are positive about the importance and potential benefits of AI. Roughly two- thirds (63 percent) say that AI is extremely or very important to their companies today, and 84 percent expect this will be the case three years from now. Lower costs, increased revenues and the ability to introduce new products or services, or to diversify were cited as the key advantages for the future.

January 9, 2019

Podcast: embracing the punk spirit and the elemental workplace

by Mike Petrusky • Facilities management, Features, Workplace design

Neil Usher is an experienced senior property, workplace, facilities and change management leader who is currently an executive consultant for Unispace and workessence. He is also the author of “The Elemental Workplace” in which he describes “the 12 elements for creating a fantastic workplace for everyone”. In this new podcast, I ask Neil about the latest trends in the workplace and finds out his opinions on the open office debate, the impact of technology, and the importance of workplace experience. Neil argues that workplace is now being taken seriously as a contributor to performance and is a significant part of our organization’s culture, so we must establish “laws of workplace” that we can use as a foundation to build on in our practice. We discuss the origins of the punk rock music scene and agree that we must bring “the spirit of punk” to our work by being fearless about trying new things in our roles as workplace leaders.

December 21, 2018

Are open plan workspaces truly evil or is this just fake news?

by Dr Caroline M. Burns • Features, Workplace design

A recently published paper describing the results of an academic study by Ethan S. Bernstein and Stephen Turban[1], both of Harvard, has become another unwarranted casualty of the debate within our industry and in the mainstream media on ‘open plan’ offices versus anything else. The researchers conducted two controlled studies in different organisations before and after a workplace refurbishment from dedicated cubicles to dedicated open plan (benching) neighbourhoods, and concluded that face to face interaction reduced significantly, while email and other digital communications increased in the new environment.

December 17, 2018

Don’t be a turkey, get on the commercial property gravy train

by Jo Sutherland • Comment, Property

Last week, the RICS Commercial Property conference tackled the biggest issues impacting the built environment sector, arming delegates with fragments of the formula for future success. The morning CEO Question Time panel put a trio of CEOs in the spotlight. In addition to airing concerns about the current political climate, rapidly shifting societal attitudes, diversity and inclusion, the ageing population coupled with the ongoing housing shortage, climate change and the complexities involved in exploring new business models to drive and diversify revenue, they all zoomed in on the accelerated pace of change we’re witnessing, crowning it the key challenge for today’s C-suite.

November 23, 2018

Communities are the key factor to rapid growth of coworking

by Petr Boruta • Comment, Coworking, Property, Workplace design

London, New York, Los Angeles. These are top three cities in number of coworking centres globally. But as coworking map is evolving rapidly, you might as well read about Warsaw and Prague as new hotbeds for shared offices soon. And the surprising reason behind that is not flexibility, but the power of communities.

November 1, 2018

Cultivating a culture of personal development can supercharge performance

by Neil Franklin • Company news, Workplace

We all want success. You started a business because you had a dream. Maybe you wanted to change the world. Maybe you wanted to fulfil a childhood ambition. Or maybe you just want to make parents proud. Whatever that reason may be, you started a venture that was, yes, risky and scary at times. But a safe journey wasn’t an option anyway, we know. To achieve the fulfilment of the dream though, you need a team with you. You need to surround yourself with the best people in the field. You need people who know more than you, are better than you. Because in today’s world, competition is fiercer. You are not anymore competing against locals. The game has become global. It has, therefore, become necessary to never stop innovating.

October 31, 2018

Business leaders agree that organisations must be digitised to compete

by Sara Bean • AI, Facilities management, News, Technology, Workplace

Over two thirds (67 percent) of business leaders agree their company must become significantly digitalised by 2020 to remain competitive, and they are looking for HR leaders to lead the transformation. This is according to Gartner, Inc whose latest research suggests that CEOs are sharing their focus on digitalisation with their investors; with mentions of “digital” on earnings calls increasing by 20 percent year-over-year since 2010. CEOs are seeking ways to keep costs down while achieving gains in efficiency and productivity, and the HR function is expected to lead digital transformation efforts across their organisations. More →

October 16, 2018

BIFM announces winners of its annual awards

by Mark Eltringham • Facilities management, News

Now in their 18th and final year before the Institute changes its name, the BIFM Awards set out to ‘celebrate the profession’s finest, honouring those whose outstanding work has driven innovation and achieved exceptional results in the organisations where they work, benchmarking excellence and inspiring others’. Thirteen winners were announced from 46 finalists at a ceremony held last night in London. The occasion also celebrated the work of a further nine finalists whose initiatives were highly commended by the judges.

October 11, 2018

Latest technology would improve productivity of office workers

by Sara Bean • Facilities management, News, Technology, Workplace

In spite of all the evidence and their own experiences, over half (55 percent) of office workers believe access to the latest workplace technology would make them more productive; 43 percent said this would make them feel more valued, while 38 percent said it would motivate them to work harder. This is according to research for the report, The Hidden Value of Workplace Technology, conducted on behalf of Econocom by survey consultant Censuswide. The research found that workplace tech is important not just for companies looking to retain existing staff, but also to recruit new members. More →

July 4, 2018

Podcast: The British new wave and the evolution of the workplace

by Mike Petrusky • Facilities management, Flexible working, Podcasts, Premium Content, Technology, Workplace design

In this podcast I talk to Mark Eltringham about British music, which leads to a discussion about bands from the early days of new wave in Liverpool, including Echo & The Bunnymen. The evolution of music serves as a metaphor which leads to a conversation about the history of the workplace where Mark shares his perspective on some of the founding thought leaders in our modern sector. I ask him about today’s places of work and Mark references a recent report from Chris Hood of AWA, Kate Lister of Global Workplace Analytics and Haworth while also sharing some research provided by Leesman Index. We talk about the blurring of the lines and need for collaboration across departments inside organizations, the relationship between facilities management and workplace as a whole, while also discussing the controversy in the UK about the future of the FM sector.

June 22, 2018

Organisations are easily distracted from the task of creating a great workplace strategy

by Chris Hood • Comment, Facilities management, Property, Workplace design

Earlier this month The Once Alternative Workplace Strategies 2018 workplace study was published. This study is the only known longitudinal workplace study and it was recently resurfaced by a group of volunteers to maintain a comparative thread of data on the evolution of workplace thought and practice now going back many years. Unfortunately, the results of this global study demonstrate that a high percentage of companies still see once alternative and now modern workplace strategies as a real estate initiative and not the opportunity to reinvent their businesses in deeper and more transformational ways. Workplace innovation is a litmus test for management quality and leadership. This isn’t about real estate, it’s actually about people and business outcomes.

June 12, 2018

Keeping people at the heart of the modern workplace

by Ryan Anderson • Comment, Technology, Workplace design

The modern workplace is undergoing significant change, and it’s no surprise that many of these changes are driven by the adoption of new technologies. However, unlike previous eras of technological change, most of the technologies being adopted by organizations today have the potential to offer more autonomy, choice and flexibility to their employees. This can cause disconnects (literally) with the built environment, but it’s also possible for those who design and manage work spaces to adopt a new mindset to stay in lockstep with technological change and to ensure the creation of positive workplace experiences.