December 6, 2018
Constant switching between tasks kills productivity
A new report claims that the modern habit of switching constantly between tasks is draining productivity. In a study of live desktop activity, the results suggest employees are forced to switch between up to 35 job-critical applications nearly once a minute – or more than 1,100 times every day – adding unnecessary complexity that reduces efficiency and frustrates workers. The study from Pegasystems analysed nearly 5 million hours of desktop activity of operational support employees – who primarily perform routine back office, data entry, or contact centre tasks – at Global 2000 companies from January to September 2018.








The ongoing uncertainty around Brexit has had little impact on both workers’ desire for job stability, and businesses’ assessments of their economic prospects according to Gartner’s latest Global Talent Monitor report. In fact, the UK reported the highest business confidence rating of all European countries surveyed at 60, and above the global average of 57. For employers this has the knock effect that the number of UK employees looking to stay in their current job has fallen sharply over the past 12 months, as 23 percent of employees indicated a low intent to stay with their current employer, a 13per cent increase from the same period last year and 10 percent higher than the current global average (13 percent). While fewer UK workers are committed to staying with their current employers, the number of workers who reported a higher willingness to go above and beyond at work remained flat.
Fifty percent of UK employees feel their employers don’t understand them or their potential – higher than the European average of 46 percent according to a study of over 2,000 workers across the UK, France, Germany, Italy and the Netherlands from ADP. The research found that 40 percent of UK workers are unhappy with the quality of leadership, with only France reporting slightly higher figures, where 52 percent saying they feel misunderstood by their employer. This was followed closely by Italy (48 percent) and Germany (46 percent), while the Netherlands reported the most positive results with only a third stating such feelings (35 percent). However, UK and European employees are more likely to feel their direct reports understand them better, with 61 percent reporting that their managers know and support them, and want to see them succeed. This shows that those working more closely together enjoy better relationships, which in turn is likely to lead to better quality of work and greater productivity. The lesson for businesses is that close relations between all staff, regardless of seniority, matter.















December 5, 2018
The war for talent is over and we need to face up to new opportunities and challenges
by David Corcoran • Comment, Workplace
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