February 16, 2018
There is no such thing as a smart city
The radical idea of a world without jobs
The next stop in AI is augmenting humans
New technology to reduce the amount of sleep we need
Strengths based cultures and the future of work
Like coffee, great ideas take time to percolate (registration)
The myth of Apple’s great design
February 12, 2018
Executives at major organisations increasingly believe that pairing humans alongside machine intelligence will create a more effective, engaged, and meritocratic workplace, according to a new study released by software provider Pegasystems Inc (registration required). The authors surveyed 845 senior executives working globally across industry sectors including financial services, insurance, manufacturing, retail, telecommunications and media, and government, on the increased role of automation and artificial intelligence in the workplace of the future. The potential impact in the workplace seems to outweigh any lingering fears, the report claims. Around 69 percent of of respondents say “workforce” will refer to both humans and machine intelligence in the future. Nearly three-quarters of executives said using machines to augment human abilities would lead to increased efficiency. Over 60 percent said it could be used to improve customer service.
January 29, 2018
Britain is dividing into seven new classes of worker as the gig economy grows, according to think-tank the RSA (the Royal Society for the encouragement of Arts, Manufactures and Commerce). Striving, Thriving or Just About Surviving has been published to coincide with the launch of the RSA’s Future Work Centre, following RSA chief executive Matthew Taylor’s employment review for Theresa May last year. The report warns of a 30:40:30 society: while around 30 percent live comfortably, economic insecurity is “the new normal” with 40 percent just managing and a bottom 30 percent not managing to get by.
January 26, 2018
Growth and development matter most to employees, followed closely by fair access to opportunities and equity in pay, yet only half (52 percent) of organisations worldwide have committed to help meet these aims claims new research. As advances in technology, like AI and robotics, disrupt industries and redefine value chains, organisations need to distinguish themselves from others in order to prevail. Thriving organisations – those that transform their work environment into a compelling experience – will be first in building the workforce for the future finds Mercer’s newest research, Thriving in an Age of Disruption. It suggests that exceptional organisations transform work into a compelling experience that meets all employees’ needs, unlocks their full potential and enables them to successfully transition into the future workforce. Employees who are energised and bring their authentic selves to work are 45 percent more invested in their role, while a trusting work environment, a feeling of personal accomplishment, faith in senior leadership, clarity around career paths and a strategy that is responsive to external market shifts and societal needs explain 79 percent of employee confidence in the company they work for.
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January 19, 2018
The radical idea of a world without jobs
What AI can and can’t do (yet) for your business
WeWork harms 40 percent of coworking spaces in its vicinity
No blind spots in leopards’ eyes: five hopes for Workplace in 2018
Women and men in STEM at odds over workplace equity
Economists grapple with the future of the labour market
Forget Blockchain and Bitcoin, AI is where you should be focussing
January 12, 2018
A new report produced by Lancaster University’s Work Foundation and commissioned by Citrix, highlights the complex and often strained relationship between productivity, technology, work and the idea of working anywhere. Despite the march of digital transformation, one in four (24 percent) UK managers questioned for this report believe their organisation is not technologically ‘forward thinking’. With Britain’s productivity slowdown the largest of the G7 economies since the recession, over three in five (63 percent) of knowledge workers polled believe they are no more productive today than they were three years ago, with 17 percent even claiming to be less industrious. The paper – Productivity, technology & working anywhere – shows an undeniably positive link between correctly-implemented technology and workplace productivity. However this progress can soon by marred by poor business planning, a lack of innovation, outdated IT and low uptake of flexible working cultures. The research is supported with survey responses from 1,000 knowledge workers and 500 managerial level employees within medium and large organisations across the UK.
January 5, 2018
There has been a rise in the number of people who believe businesses in the UK have a good reputation, with a significant number of younger people helping to create this positive picture. The research, comparing perceptions of businesses between May and November 2017, reveals 2 in 3 people think UK businesses have a good reputation, up 7 percent in 6 months. The tracker, conducted by the CBI in partnership with global PR agency, Porter Novelli, and research company, Opinium, revealed that the public are more aware of the value business provides in local communities with an increasingly vocal business community emerging in recent months. Importantly, the improvement in business reputation has largely been driven by young people and those in work, with a significant 15 percent rise in positive views among 18-34 year olds. This reinforces the view that younger people are more engaged in the debate about the UK’s future, with the Brexit negotiations and a sharper political debate intensifying the focus on jobs and the economy.
December 28, 2017
One of the greatest joys of online publishing is the opportunity it offers to reflect on the demonstrable preoccupations and interests of an informed audience. We can see what professionals see as the most important issues they face by what they read in the UK’s most widely read publication in its field. It’s especially heartening to see that those do not include the usual glib misdirections about Millennials, gimmicky office design, robots, open plan and ‘trends’ that have been more or less commonplace for years. We can leave those to others. Instead you have been seeking out stories that challenge the lazy mainstream narratives, reflect the reality of the endlessly shifting landscape of work, understand the challenges involved and retain a focus on the human beings at the centre of it all. So, here are the ten most read pieces from Workplace Insight published over the past 365 days. More →
December 23, 2017
We have published the new issue of Work & Place Journal and it’s our biggest and best yet. Sponsored by Steelcase, Liquidspace and The United Workplace, the new issue will shortly be published in its Spanish language version. Its overall readership is now nearly 100,000 so it’s not just bigger and better, it is even more influential. I would sum up its core theme as convergence. The essential idea behind this is the lack of any sort of meaningful distinction in a traditional sense between the physical, digital and cultural workplaces. These were once pretty clearly demarcated spheres of personal and organisational influence. Their overlap and integration define the greatest puzzles we face in the workplace in the early 21st Century. Some of these are addressed in the features included in this edition of Work & Place. They include Despina Katsikakis looking at what the idea of flexibility means, Neil Usher gets back to basics with his take on the elemental workplace, Beatriz Arantes tears down the barriers to creativity, Christine Kohlert and Scott Cooper offer their take on creative work, Rob Leslie-Carter offers a considered perspective on the current status of artificial intelligence and automation and Aki Stamatis considers the right to disconnect that is now becoming a global problem with local solutions More →
December 19, 2017
Just over half (51 percent) of firms across the UK will grow their workforce in the year ahead, with confidence highest amongst small and mid-sized firms (58 percent) according to the latest CBI/Pertemps Network Group Employment Trends Survey. But the survey warns that delivering further jobs growth depends on businesses being confident they can remain competitive if they choose to base staff in the UK. Nearly two thirds (63 percent) currently believe that changes in the UK labour market will contribute to Britain becoming a less attractive place to invest and do business over the next five years – up from 50 percent last year and 25 percent in 2015. Skills gaps were the single most prominent worry facing firms, with nearly four in five (79 percent) respondents highlighting this as a worry – up from 64 percent in 2016. Access to overseas workers is a big contributor to this, with nearly half of respondents (49 percent) identifying uncertain access to labour supply – up from 35 percent in 2016 as a concern.
December 13, 2017
Businesses in the 21st century have tried just about everything to improve productivity. For a long time, Google and its ilk were seen as model workplaces, with their open offices and abundance of ball pits and bean bags. Then the consensus shifted, and the cubicle or workstation was seen as the paradigm for employee concentration. Now the focus has shifted to technology, and the field of ‘wearables’. Devices like the Fitbit, Google Glass and Apple Watch have come and gone with significant consumer buzz, but relatively low uptake. What failed to impress consumers, however, may yet have a place in business. For better or ill, it seems the companies we work for are increasingly obsessed with collecting our data.
February 5, 2018
Developing a cultured nose for what makes workplace design great
by Steve Brewer • Comment, Workplace design
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