Search Results for: implementation

Businesses exploring potential of AI to improve customer experience and the bottom line

Businesses exploring potential of AI to improve customer experience and the bottom line

by • News, Technology

Despite the growing interest in the potential of artificial intelligence, there is a sense of confusion amongst business leaders about how it is being used and how to take advantage of its potential. Independent research from SAS claims that while nearly two-thirds (65 percent) of business leaders are convinced AI can generate value for their business, nearly half (46 percent) are being held back by concerns around AI still being in its infancy. Nearly a third (30 percent) of companies are not sure if they are ready for the technology, citing concerns over a lack of required skills (66 percent), ROI (55 percent) and fears over stories of AI malfunctioning (38 percent). Many also expressed reservations over the cost of solutions (39 percent) and lack of trust in the technology (36 percent), reinforcing fears that AI would not deliver sufficient ROI.

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The contribution of personality to the performance of agile workers

The contribution of personality to the performance of agile workers

by • Features, Flexible working

The introduction of agile working into organisations has typically focussed on the workstyles of different job roles, but has tended to treat the jobholders within these groups in the same way. The successful introduction of new ways of working clearly relies on the willingness of the people occupying the job roles to embrace new ways of working; yet there has been little investigation of the needs of agile workers with different personality types beyond looking at the needs of extroverts and introverts. These studies have tended to focus on the workplace; for example, the Cushman Wakefield Workplace Programme briefing paper examines how organisations can accommodate the needs of extroverts and introverts working together in the workplace. However, using OCEAN personality profiles, Nigel Oseland found that different personality types have different preferences, which in turn are likely to affect their performance at work.

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Two thirds of UK employees have taken a day off work in the last year as a result of stress, depression or anxiety

by • News, Wellbeing

New survey results suggest mental health issues are having a significant impact on productivity in the workplace. Events company Wildgoose surveyed employees at 250 businesses across the UK and found there remains a stigma surrounding mental health at work. Of those surveyed who have taken a day off work, just under half admitted to calling in sick with a different complaint to the one from which they were actually suffering. Two thirds of respondents (62 percent) said they had taken a day off work as a result of stress, depression or anxiety.

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London faces potentially large loss of office stock under office-to-residential conversion rights

London faces potentially large loss of office stock under office-to-residential conversion rights

by • News, Property

A total of 13.3 million square feet of London office space could be lost to office-to-residential conversions carried out under new Permitted Development Rights introduced in 2013, according to new research published by the British Council for Offices (BCO). This figure comprises of 7.5 million ft² of office space in London which has already been converted to homes since the introduction of the rights, with a further 5.7 million ft² of conversions in the capital having approval. An average of 2 million ft²/year has been converted each year since the rights were introduced in 2013, or 0.7 percent of the total London office stock.

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Eight pathways launched to combat unethical practices in construction supply chains

by • Architecture, Facilities management, News, Property

A new eight stage action programme called APRES, has been released by the Building Research Establishment (BRE) to support the responsible and ethical sourcing of materials, products and people. This call to action has been created in partnership with Loughborough University and presents eight pathways to best practice to combat modern slavery and unethical practices in supply chains. The pathways aim to take organisations and individuals from the level of ‘Baseline’ to ‘Best in Class’ performance.

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Commercial property can help guide organisations through the Brexit maze

Commercial property can help guide organisations through the Brexit maze

by • News, Property

Corporate real estate (CRE) executives are ideally suited to guiding their corporations through Brexit, the 2016 vote by the United Kingdom to exit the European Union, according to a White Paper (registration needed) authored by René Buck, founder and CEO of Buck Consultants International, published to coincide with this week’s CoreNet Global Summit in London. Buck lays out several ways that corporate real estate executives can contribute to a robust Brexit strategy for their companies in the paper.
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Report sets out building blocks of a successful digital workplace strategy

by • News, Technology, Workplace design

Digital workplace developments often lose their way, or fail, due to a fragmented approach that prioritises a few technology ‘fixes’ over business strategy, according to analysts at Gartner. To combat this, ‘digital workplace leaders’ in public sector organisations need to employ a framework to ensure their digital workplace initiatives address eight critical components required for a successful implementation, according to Gartner. The report (paywall) sets out what it claims are the eight critical components — “building blocks” — that application leaders need when planning, directing and evolving digital workplace programs:

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New data protection legislation will lead to increased demand for specialist staff

New data protection legislation will lead to increased demand for specialist staff

by • Legal news, News, Workplace

New data protection legislation – due to come into force next year will lead to a boost in recruitment, claims new research from Robert Half UK.  Two-thirds (66 percent) of CIOs say they will hire additional, permanent employees to cope with the introduction of the EU’s General Data Protection Regulation (GDPR). The new data protection legislation will reshape the way organisations approach data privacy, providing the public with more visibility into data breaches. As organisations concentrate on compliance initiatives, demand for permanent project managers (33 percent), business analysts (26 percent) and data protection officers (26 percent) that oversee how data is processed, will increase. A further 64 percent of CIOs will hire temporary or interim staff to ensure they have the highly-skilled talent in place to manage the change in data management and reporting. The type of role that businesses are recruiting for with GDPR will vary according to company size. Overall, 16 percent of SMBs see GDPR as a concern, compared to 12 percent of large business. SMBs are more likely to hire project managers (32 percent) to help with compliance while larger organisations are placing a greater focus on recruiting data protection officers (33 percent).

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How workplace design shapes and reflects organisational hierarchies

How workplace design shapes and reflects organisational hierarchies

by • Comment, Facilities management, Workplace design

The roots of the open plan office can be traced back to the 1960s when post-capitalism was beginning to emerge as a political and intellectual movement. The social and political upheaval that followed World War Two and the emphasis on the autonomous, motivated and engaged worker combined to inspire designers and architects to develop a new and more “modern” way of working. A mode of work characterised by an increased emphasis on social relations and flattened hierarchies. The open plan office was heralded as the ‘office of the future’; a progressive, transformative and near utopian design concept which would enable its occupants to thrive and succeed in a more socialist world. Yet the proponents of the open plan do not appear to have been fulfilled in large corporate businesses in the UK. I’d like to suggest that this failure is not a design fault but rather a problem caused by a clash of ideologies. Upon closer inspection, it appears that these larger corporations have not fully been able to shift into the social-democratic model of collaborative, open working styles.

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Digital workplace accelerates blurring of lines between IT, HR and finance roles

Digital workplace accelerates blurring of lines between IT, HR and finance roles 0

by • News, Technology, Workplace

To help ‘organisations thrive in a competitive digital marketplace’, Oracle and the MIT Technology Review have released a new study that highlights the importance of collaboration between finance and human resources (HR) teams with a unified cloud. The study, Finance and HR: The Cloud’s New Power Partnership, outlines how a ‘holistic view into finance and HR information’, delivered via cloud technology, empowers organisations to better manage continuous change in the workplace. Based on a global survey of 700 C-level executives and finance, HR, and IT managers, the study claims that a shared finance and HR cloud system is a critical component of successful transformation initiatives.

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Artificial intelligence could add £232 billion to UK GDP by 2030, claims PwC research

Artificial intelligence could add £232 billion to UK GDP by 2030, claims PwC research 0

by • AI, News, Technology

UK GDP could be around 10 percent higher in 2030 as a result of artificial intelligence (AI) – the equivalent of an additional £232 billion, according to new research by PwC. This makes AI the biggest commercial opportunity in today’s fast-changing economy, according to the report’s authors. The research shows that the majority of the UK’s economic gains over the period to 2030 will come from increasing consumer demand resulting from AI driving a greater choice of products, increased personalisation of those products and making them more affordable over time. Labour productivity improvements will also drive GDP gains, but to a lesser extent. PwC’s research notes that the benefits from labour productivity growth will be felt first, with the increased consumption-led benefits from AI-enhanced products coming through later as more of them come onto the market. As this happens, competition within the AI goods market will increase dramatically, leading to future increases in the value of goods to consumers and therefore the amount people spend on them.

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Climate change demands a rethink for our economic models

Climate change demands a rethink for our economic models 0

by • Environment, News

Swift and effective action is needed to create new, sustainable economic models to mitigate the adverse effects of climate change on the world’s working population, claims a report published by the International Bar Association Global Employment Institute (IBA GEI). The Climate Change and Human Resources Policies Report focuses on the relationship between climate change and employment, and aims to contribute to nascent discussions anticipating structural changes to business and the training needs of workforces transitioning to low-carbon economies. The report also highlights potential issues in relation to employment policies, labour law, ‘weak’ jobs, ‘expanding’ jobs and new jobs. Further, it draws attention to what some countries are doing to help their nations’ employees adjust to industrial change, and how trade unions, employers and educators are working together to deliver green skills training.

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