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Recruitment via artificial intelligence must be monitored to avoid adopting human bias

Recruitment via artificial intelligence must be monitored to avoid adopting human bias

by • AI, News, Technology, Workplace

Recruitment via artificial intelligence must be reviewed to avoid adopting human biasArtificial intelligence systems need to be accountable for human bias at AI becomes more prevalent in recruitment and selection, attendees at the Employers Network for Equality & Inclusion’s annual conference have been warned. Hosted by NatWest, the conference, Diversity & Inclusion: The Changing Landscape heard from experts in ethics, psychology and computing. They explained that AIs learnt from existing data, and highlighted how information such as performance review scores and employee grading was being fed in to machines after being subjected to human unconscious bias.  Dr David Snelling, the programme director for artificial intelligence at technology giant Fujitsu, illustrated how artificial intelligence is taught through human feedback. Describing how huge data sets were fed into the program, David explained that humans corrected the AI when it used that data to come to an incorrect conclusion, using this feedback to teach the AI to work correctly. However, as this feedback is subject to human error and bias, this can become embedded in the machine.

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Smart cities could give people back 125 hours each year, claims new Intel study

by • Cities, News, Technology

An Intel-sponsored study by Juniper Research estimates that smart cities have the potential to “give back” around 125 hours to every resident every year. The study also ranks the top 20 smart cities worldwide across four key areas: mobility, health care, public safety and productivity, and reveals how these cities deliver positive outcomes for increased time savings and productivity, increases in health and overall quality of life, and a safer environment. The study found that Chicago, London, New York, San Francisco and Singapore (pictured), are the world’s leading cities integrating IoT technologies and connected services. These cities stand out because of their cohesive efforts to connect city municipalities, businesses and their citizens to address a growing need to improve “livability” – specifically around mobility (San Francisco and Singapore), public safety (Chicago, New York and Singapore), health care (London and Singapore), and productivity (Chicago, London and Singapore) – as they transition to a smarter, more connected environment.

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Many office furniture firms remain confused about social media and online communication

Many office furniture firms remain confused about social media and online communication

by • Comment, Furniture, Workplace design

At Watson King we surveyed the websites of the Top 100 European manufacturers of office furniture products, the results showed that 13 percent use no form of social media at all and 25 percent use less than three types. There are also some surprising results on which the most popular channels are. There is evidence to suggest that companies are unsure about the most effective way to use social media channels and which ones are the most appropriate to select. Also, there appears to be fundamental issues on how to integrate social media and communication channels to get the best results.

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Organisations need to create a ‘smart everywhere’ environment finds Smart Summit

Organisations need to create a ‘smart everywhere’ environment finds Smart Summit

by • Events, Facilities management, Flexible working, News, Workplace

Organisations need to create a ‘smart everywhere’ environment finds Smart SummitWork is no longer a place but a set of activities which lead to a set of outcomes that could be delivered anywhere. Or as John Blackwell, Quora Consulting’s Managing Director succinctly described it at the first of the 2018 Quora Smartworking Summit’s held last week, organisations need to create a ‘smart everywhere’ environment. New digital platforms make far it easier for people to work in exactly the way they want.  Research by Quora has revealed that there are 5 million people currently working in the UK gig economy or around 15.6 percent of the total workforce. More people are working post retirement age and want to work in a way that they can control, while there are increasing numbers who simply want more autonomy in their lives in the way that self-employment can offer. More →

UK women still feel held back by motherhood and flexible work penalty

UK women still feel held back by motherhood and flexible work penalty

by • Flexible working, News, Wellbeing

Four in ten (44 percent) women in the UK feel nervous about the impact starting a family might have on their career and 48 percent of new mothers felt overlooked for promotions and special projects upon their return to work. This is according to a new PwC report, launched to mark International Women’s Day, which surveyed over 3,600 professional women (293 in the UK) across different sectors to find out about their career development experiences and aspirations. The report claims that UK women still perceive a motherhood and flexibility penalty in the workplace. Over a third (36 percent) surveyed say they feel that taking advantage of work life balance and flexibility programmes has negative career consequences. The report – Time to talk: what has to change for women at work – claims that women are confident, ambitious and ready for what’s next, but many don’t trust what their employers are telling them about career development and promotion.

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Data, AI and the commercial property sector – what’s the connection?

Data, AI and the commercial property sector – what’s the connection?

by • Comment, Property, Technology

The property industry is not the first to be permeated by artificial intelligence, and it is far from being the last. Machine learning is working its way into various sectors, but it’s proving to be of great use particularly in the property sector, providing a helping hand for humans to help reach their professional goals. One of the ways in which AI is being used successfully within the property industry is to analyse data more efficiently. This is particularly significant, as collection and analysis of data can often be time and resource-consuming and difficult to navigate; with the help of intelligent software, however, it is easier to infer the “story” or direction that a batch of data is pointing in, and consequently come to a clearer conclusion or evaluation.

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Report identifies hundred greenest cities in the world (and not one is in the UK)

Report identifies hundred greenest cities in the world (and not one is in the UK)

by • Cities, Environment, News

A new report claims that there are now over 100 greenest cities worldwide who derive at least 70 percent of their electricity from renewable sources. The report from CDP claims that 40 of these now generate all of their energy in this way, including Basel and Reykjavik. No UK cities appear on the list although over 80 UK towns and cities have committed themselves to run on 100 percent clean energy by 2050, according to local government campaign group UK100.

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The very idea of good work in a gig economy remains a distant ideal

The very idea of good work in a gig economy remains a distant ideal

by • Comment, Flexible working

Don Lane’s employment contract for his work as a courier described him as an “independent contractor”. This meant he was neither an “employee” nor a “worker”, so not entitled to legal rights such as protection against dismissal, paid holidays, or statutory sick pay. The 53-year-old also suffered from diabetes, and had previously been fined £150 by the delivery firm he worked for for missing work to attend a hospital appointment. He died in January 2018 after working through the Christmas season despite his illness. The following month, the British government revealed its response to an earlier official report on modern working practices and the gig economy. That report, by Matthew Taylor, contained 53 recommendations to improve the working environment, or achieve the report’s title, namely ‘good work’.

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Majority of employers want students to acquire leadership skills but few offer placements

by • News, Workplace

The majority of employers want students to have work experience to help acquire leadership skills, yet not even a third say they actually offer placements. This is according to new research published today by the Chartered Management Institute (CMI) which is calling on employers to collaborate with business schools and universities in creating courses to provide future leaders. The Chartered Management Institute’s 21st Century Leaders report found that seven in 10 (70 percent) of prospective employers now want management, enterprise and leadership modules made available to all higher education students to improve their work-ready skills. Two-thirds (66 percent) of employers say they want to see graduates achieve professional qualifications as well as their main degree. The growing emphasis on graduate employability has been driven by employers concerned about skills shortages, with 82 percent of employers reporting problems recruiting managers. A majority of managers (85 percent) said work experience should be embedded into courses to help develop these skills and make students more employable. Yet only 29 percent of businesses work with business schools to offer placements.

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Built environment needs to address the talent gap to make the digital transition says WEF

Built environment needs to address the talent gap to make the digital transition says WEF

by • AI, Architecture, Facilities management, News, Technology, Workplace

Built environment needs to address the talent gap to make digital transition says WEFThe construction industry needs new talent and skills to help in the adoption of new technologies to meet the challenges of digital transformation. It must also become more diverse, including increasing the percentage of women in the industry. These are the recommendations of a new report from the World Economic Forum, developed in collaboration with The Boston Consulting Group (BCG), Shaping the Future of Construction: An Action Plan to solve the Industry’s Talent Gap. The report argues that the Infrastructure and Urban Development (IU) industry has failed to innovate as quickly as other sectors, resulting in stagnating productivity and negative effects on the economy, society and the environment. An ongoing industry-wide shortage of qualified workers is among the key reasons for this issue. It has undermined project management and execution, adversely affecting cost, timelines and quality. It also has impeded the adoption of new digital technologies, such as building information modelling (BIM), automated equipment and cloud-based collaboration tools, which could improve productivity. The report provides twelve key actions which needs to be implemented to close the structural talent gap of the construction industry.

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The key to tackling future economic challenges is to harness the ageing workforce

The key to tackling future economic challenges is to harness the ageing workforce

by • News, Workplace

Providing American seniors with better work incentives and opportunities will be crucial for the United States to meet the challenges of its rapidly ageing population. By 2028, more than one in five Americans will be aged 65 and over, up from fewer than one in six today, according to a new OECD report. Working Better with Age and Fighting Unequal Ageing in the United States finds that employment rates among older workers in the United States are above the average across OECD countries. In 2016, 62 percent of all 55-64 year olds were employed compared with the OECD average of 59 percent. However, employment rates are much lower among the ageing workforce. Early retirement is prevalent among workers from vulnerable socio-economic backgrounds, often occurring as soon as Social Security benefits become available at age 62. Poverty among seniors is a challenge: more than 20 percent of peopled aged 65 and over have incomes below the relative poverty line – defined as half of the median disposable household income – compared with the OECD average of less than 13 percent.

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Pearls of elemental wisdom about workplace design and management

Pearls of elemental wisdom about workplace design and management

by • Comment, Facilities management, Workplace design

The greatest conundrum in the endless debate about whether the workplace affects people’s wellbeing and productivity is that it’s still going on at all. We’ve known for decades that people are affected in profound and meaningful ways by their surroundings and the culture in which they work. We know which factors are most important and which work in the absence of others. We know how these factors have shifted in response to changing working cultures and technological advances. And we know which are glib distractions from the real deal.

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