March 12, 2015
Firms not offering staff the technology they need, claims report
More than half (55 percent) of UK employees believe they do not have access to all the technology needed to do their jobs, according to research by Fujitsu. The study, Digital Inside Out, was based in a survey of just over 1,400 UK based employees and claims to reveal a significant disconnect between the needs of a digital-savvy working population and the digital services UK employers are currently providing. According to the report, 73 percent of UK employees believe that digital is vital to the future success of their organisation. However despite this, only 45 percent of employees feel they are provided with access to the technology services and applications they need to do their job sufficiently and 29 percent state that their ability to do their job is being hindered due to poor digital services. The report argues that the mismatch can be very costly for organisations.
March 4, 2015
Over half of workplace support staff are privy to confidential conversations
by Sara Bean • Comment, Facilities management, News, Workplace
Facilities managers often remark that ensuring their staff gain the recognition they deserve for a job well done is much less common than fielding criticism when something in the workplace goes wrong. The fact is that when support staff are doing their work well, they fade into the background. For many office workers, the people who clean the workplace, deliver the mail, keep the building secure and make sure everything in the office is running smoothly; are all but invisible. But, as a new US survey by CareerBuilder suggests – support staff may know more a lot more about the occupants of the workplace than would make those people comfortable. Fifty-three percent of support staff workers have overheard confidential conversations at work, and 11 percent of support staff workers have stumbled upon information that could cause someone to be fired.
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