June 18, 2020

Positive employee experience expected to significantly dip as ‘a new burnout’ looms

Kincentric today announced the results of a survey representing over 130,000 employees across 100 companies globally. The findings suggest a strong positive employee experience, however, Kincentric believes these are artificially high due to the extraordinary circumstances and will likely erode within nine months, which is consistent with how most people process change or loss, claims Global Culture & Engagement Practice Leader, Ken Oehler.

June 17, 2020

Time to apply the lessons we learned during lockdown

by Louise Bancroft • Features, Flexible working, Wellbeing

So far, 2020 has not gone to plan. For businesses, and the people they employ, the next few months may be just as bumpy, as each country, state and city takes its own approach to a phased return to work after lockdown. Today, in Houston, offices are limited to 25 percent capacity, in London, the underground is capped at 13-15 percent capacity, while in New Zealand and other countries hospitality and retail are returning with heightened hygiene measures and social distancing in place. More →

June 16, 2020

Virtual work has the potential to harm trust, social cohesion and knowledge sharing

by Neil Franklin • Flexible working, News, Wellbeing

Trust, social cohesion and information sharing are the most potentially vulnerable to damage when people work virtually, according to a study of around 750 academic papers conducted on behalf of the Advanced Workplace Institute (AWI), a global workplace management body. As organisations rapidly embrace home working and virtual work in response to the Covid-19 pandemic, the study warns that without active management to respond to changes in working, team dynamics are under risk with a knock on effect on both employee happiness and performance. More →

June 9, 2020

UK professionals claim lack of workplace communication during pandemic

by George Eltringham • News, Working culture

The Covid-19 pandemic has highlighted workplace communication as the area leadership most needs to improve on, according to almost half (43 percent) of professionals in a nationwide survey conducted by Hays. This is well ahead of other areas including strategy and planning (23 percent) and remote staff management (13 percent). From over 16,000 respondents, two in five (40 percent) also say that communication is the aspect of their organisation that has undergone the most change since the coronavirus outbreak, ahead of people (24 percent) and processes (22 percent). More →

June 2, 2020

Embracing emotion and empathy to drive us beyond this crisis

by Riccarda Zezza • Comment, Workplace

We’re currently living and working through some of the most intense, challenging conditions many of us will have had to endure – and we all will empathise that it can be particularly difficult to manage your working life. A recent study in Harvard Business Review found that tiredness, fear and panic all reduce our ability to think clearly, to be able to manage our relationships effectively, to focus on the right priorities, and to be able to make intelligent and informed decisions. More →

May 20, 2020

Organisational change is best achieved by `kinetic’ leaders, claims report

by Jayne Smith • News, Technology

Deloitte has published its 2020 Global Technology Leadership survey, “The Kinetic Leader: Boldly Reinventing the Enterprise,” which sets out to examine the broader scope and evolution of tech leadership roles. The findings claim to reveal the increased need for agile and kinetic leaders — change instigators adept at driving tech-enabled transformation and organisational change. More →

May 18, 2020

CIPD Festival of Work goes digital for 2020

by Freddie Steele • Events, News, Workplace

There’s just one month to go until CIPD hosts its Festival of Work, which has moved online for the first time. Extended to three days, it will provide even more access to expert masterclasses, discussions and skills sessions, and a taste of large-scale events of this kind for the future. It is following a well trodden path in the current climate as a number of other events have moved online. (For an up to date list of workplace events and their status visit our Events page). More →

May 11, 2020

Employee productivity proves remarkably resilient during pandemic

by Neil Franklin • News, Wellbeing

The surge in remote working coupled with the rapid adoption of communications and collaborative technology means many companies have seen no significant change in employee productivity, according to a new report from Willis Towers Watson. Organisations have responded to the rapid disruption caused by the dramatic spread of COVID-19 by finding innovative ways to help their workers cope with the impact of the pandemic, while at the same time preparing for an eventual return to the workplace for many employees, according to the survey of employers’. More →

May 4, 2020

An opportunity to take business relationships with charities to a new level

by Michael Hilton • Comment

COVID-19 can be a catalyst for transforming how businesses and charities collaborate, with significant benefits for both. Companies and charities working together is nothing new. For many years Corporate Social Responsibility has had a place on the business agenda, as a means of doing some good while boosting companies’ reputations in the process. More →

May 1, 2020

Organisations should seize this opportunity to look at their values

by James Morley • Comment, Flexible working, Wellbeing

Not since 911 has one event triggered such global impact and uncertainty across all businesses and industries. The unprecedented speed and scale of organisational change has challenged even the prepared leadership team. More →

April 30, 2020

Less desk sharing and more screens for receptionists, say property industry experts

by Neil Franklin • News, Property, Workplace design

Shared desking is likely to become less popular as a result of COVID-19, but we are likely to see an increase in the use of unisex superloos and screens for receptionists, according to a new thought paper by the British Council for Offices. The paper claims to outline how the workplace may change as a result of COVID-19, and how Britain can safely return to work in the coming weeks and months. More →

April 29, 2020

We should be addressing the why of the return to work as much as the how

by Judy Gavan • Comment

As we anticipate a return to relative normality post lockdown (whenever that may be), workplace strategy is a hot topic. In considering how we respond to new challenges let’s make sure we keep sight of the big picture. We need to address immediate issues whilst exploiting new opportunities to reinforce and expedite our established strategic direction. Choice and flexibility are central to the wider business reform agenda and should remain our touchstones. More →