September 19, 2018
RICS announces standards to tackle unfair commercial property service charges

New mandatory requirements that will ensure service charges to commercial tenants are transparent, upfront and fair, and that any costs incurred are in accordance with the terms of the occupational leases, have been announced by RICS. The Institute, which has long called for a fairer and more professional approach to property management to help outlaw “rogue” landlords and managing agents says ‘Service charges in commercial property’ will help regulate the activities of landlords and their agents, whilst protecting tenants from having to pay for unscrupulous repair or maintenance costs. It has worked with major property bodies representing owners, occupiers and managing agents – including BPF, BRC, BCO, PMA, CoreNet, REVO, PMA alongside ICAEW and Law Society, the professional bodies for accountants and lawyers – to produce the recommendations that reflect the needs and opinions of landlords and tenants and the specific considerations of different sectors.












Employers considering new flexible working options for their employees are concerned about the security and management implications, according to a recent poll, despite the fact that staff now have the legal right to request flexible arrangements. The survey of medium sized businesses, carried out for RSM by YouGov, found that over the next five years, three quarters of respondents were considering introducing flexible terms of employment, allowing workers to work outside 9 to 5 or increasing the use of remote working.




Being made to feel you’re making a positive contribution to your organisation is an important motivator, but a new study suggests over half of employees believe they would be more productive if they knew how their work fitted into overall company objectives. According to the research from Asana this lack of transparency means a third of UK employees believe their business suffers from a lack of direction, with employees complaining that they do not know what their company stands for and are completely unclear of the company’s long term and short-term goals. This unsurprisingly is having a direct impact on employee motivation, with and framed within the context of the 


The number of “gig economy” professionals working in organisations is growing and this trend is expected to continue, a survey by Korn Ferry has claimed. More than half (60 percent) of HR professionals say that compared to three years ago, gig workers now make up a larger percentage of their professional workforce, and 42 percent say they plan on hiring more contingent workers in the future. The reasons, according to the survey, include cost savings, access to high-calibre talent and ease of managing gig economy professionals. Despite the fact that many gig professionals work remotely, 67 percent of the HR professionals surveyed say they are confident they know what the gig professionals are doing on a day-to-day basis, and 42 percent say these contingent employees are easier to manage than full-time employees. However, according to Jeanne MacDonald, president of Global Talent Solutions for Korn Ferry’s RPO and Professional Search Business, organisations should proceed cautiously and ensure they continue to cultivate in-house talent.



September 6, 2018
Creating a productive workplace for people is all about context
by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design
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