Search Results for: management

June 8, 2017

Whether you choose order or chaos depends on what you want to achieve

by Mark Eltringham • Comment, Furniture, Workplace design

Chaos gets a bit of a bad rap when it comes to running a business. Yet as Greg Lindsay highlighted in his interview with Insight a while back, chaos is something that many organisations should actively try to harness as a way of fostering the creativity they claim to desire. Certain structures, be they cultural silos, traditions, professional demarcations or the physical walls and storeys of a building inhibit chaos and so restrict interactions and creative processes. So, if you want to achieve what many businesses say they want to achieve, they need to introduce a little anarchy. We’ve known about or suspected the links between harnessed chaos and creativity for a long time. In his 1883 novel Thus Spoke Zarathustra: A Book for All and None, the philosopher Friedrich Nietzsche, writes, “I tell you: one must still have chaos in oneself to give birth to a dancing star.” The same idea has been expressed in many ways, but few of them quite so poetic.

June 7, 2017

Coworking and the current French revolution in the workplace ⁰

by Baptiste Broughton • Case studies, Cities, Features, Flexible working, Workplace design

In France, we might have been the first to behead a King and hold a revolution, or to stand on barricades and die for ideals of justice and equality, but when it comes to change – especially in large organisations– we always seem to lag behind. You could blame it on a number of factors: a cultural bias towards tradition, the legacy of an interventionist and ever-present state, spawning bureaucratic models of large state-owned corporations, the everlasting grasp of the elites stifling innovation and the ability to “think outside the box”… Whatever this may be, the debate around remote working – a type of work organisation which allows employees to work regularly away from the office – in France has always been articulated around the preconception that France was behind. And that while its Anglo-Saxon or Nordic European neighbours displayed a boastful 30 percent of the working population as remote workers, France struggled to reach a meagre 9 to 10 percent in 2010.

June 2, 2017

Sprinkling a little stardust on the workplace design debate

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

The idea that extraterrestrial organisms have throughout time seeded the surface of the Earth is not the sole preserve of loonies, mystics, conspiracy theorists, the permanently stoned and various wishful thinkers. This idea of panspermia has some pretty high profile and serious adherents. Perhaps one of the most surprising was the renowned but controversial astrophysicist Sir Fred Hoyle; pillar of the scientific community for much of his life, atheist, Darwinist and the man who coined the term Big Bang, albeit as a way of disparaging it. Yet also a man who believed that the global 1918 flu pandemic, polio and HIV were each the result of micro-organisms that fell from the skies rather than developing here on Earth. The broader scientific community dismisses such thinking because it derives in part from either an incredulity at the processes involved – as was the case with Hoyle – or an ignorance of them.

May 30, 2017

Facilities managers should become “gardeners” rather than architects, claims report ⁰

by Neil Franklin • Facilities management, News

A new white paper from ’boutique’ facilities management firm Anabas. It claims that the proliferation of diverse office environments and agile working means that facilities managers must develop a greater insight into the behaviour of people to help them deliver. The report, What Type of Office Worker Are you?, claims that it ‘helps to rediscover what it means to be human in the workplace and takes us back to the beginning by focusing on understanding individual behaviours, work styles and how they influence interaction within the workplace itself. It examines the importance of people in the workplace and discusses the ‘work style formula’ of – Culture + Mobility + Temperament – demonstrating how this can guide behaviours. It also claims to identify four main types of worker based on brain chemistry; Pioneers, Guardians, Drivers and Integrators and how despite the differences, each is driven in the same way, by the environment.

May 26, 2017

Workplace Matters Podcast on productivity, professionalism and activity based working with Chris Moriarty ⁰

by Ian Ellison • Comment, Facilities management, Podcasts, Premium Content, Technology, Workplace design

This week sees the return of the Workplace Matters podcast from 3edges, and season 2 kicks off with a cracker. I am in conversation with the inimitable raconteur Chris Moriarty, Managing Director UK & Ireland at Leesman, and formerly of the British Institute of Facilities Management. Expect soap box moments galore as Chris and Ian discuss Leesman, the Workplace Conversation as a precursor to The Stoddart Review, and the role of professional bodies. Chris also offers myth-busting perspectives on activity-based working, millennials, and of course the infamous workplace P word – productivity – based on Leesman dataset insights. It’s essential listening. Expect season 2 to broaden the perspective beyond the physical aspects of workplaces as we continue to join the dots. Conversations coming soon include Bee Heller from The Pioneers, Perry Timms from PTHR, Dr Kerstin Sailer from Brainybirdz, Jacqui Martin from Design_North and Dr Rob Harris from Ramidus. Subscribe and listen to this and all episodes on Acast or iTunes, on any mobile device.

May 26, 2017

An overdue attempt to connect smart buildings with smart people ⁰

by Xenia Kingsley • Comment, Property, Technology

As first events go, the inaugural outing for the Smart Buildings series of conferences succeeded in delivering a full day of insightful presentations and debates, with a highly engaged audience of industry experts. A theme to emerge early on – in the opening remarks by Worktech Academy’s Jeremy Myerson in fact, was that the concept of ‘smart buildings’ is far from new. Depending who you ask, the idea goes back to the 90’s, the 80’s or even the 60’s. So why have we waited until 2017 for a conference on the topic? Many of the presenters agreed this is because we have only recently entered a new technological phase – the ‘plateau of productivity’ of Gartner’s Hype Cycle, as Owen King of Unwork pointed out – the time when widestream adoption of a technology kicks in and its viability becomes more clear. Indeed, the benefits of smart buildings are now widely regarded to fall into six categories; sustainability, productivity, talent, wellbeing, brand and cost control. And, while sustainability was the topic du jour at similar events six or seven years ago, the industry focus has shifted towards productivity and wellbeing.

May 23, 2017

Over a quarter of workplace absences are down to psychological conditions ⁰

by Sara Bean • Legal news, News, Wellbeing, Workplace

HR professionals will, on average, oversee 15 staff with mental health conditions each year, according to new analysis from consultancy, the Clear Company, which also claims that mental health in the workplace as the second biggest challenge facing employers in the next five years, with respondents stating that over a quarter (26 percent) of workplace absences were down to psychological conditions. The UK Workplace Wellbeing Survey did find that employers are already putting interventions in place to support staff, with 81 percent offering line manager training (around recognising stress within the workplace), 75 percent offering occupational health support, 72 percent offering employee assistance programmes and a further 62 percent offering separate counselling support.However, according to a recent study by Legal & General, less than 10 per cent of employees feel comfortable disclosing mental health conditions to their employer – meaning that HR may face a challenge in identifying and supporting these individuals adequately.

May 22, 2017

Long commutes cost firms a week’s worth of staff productivity each year ⁰

by Neil Franklin • Flexible working, News, Wellbeing

Long commutes are causing poor health and productivity outcomes for the UK’s employees, according to a study of more than 34,000 workers, developed by VitalityHealth in partnership with the University of Cambridge, RAND Europe and Mercer, examined the impact of commuting as well as flexible and home working on employee health and productivity. The study found that employees commuting less than half an hour to get to work gain an additional seven days’ worth of productive time each year compared to those with commutes of 60 minutes or more. Longer commutes appear to have a significant impact on mental wellbeing, with longer-commuting workers 33 percent more likely to suffer from depression, 37 percent more likely to have financial concerns and 12 percent more likely to report multiple dimensions of work-related stress. These workers were also 46 percent more likely to get less than the recommended seven hours of sleep each night and 21 percent more likely to be obese.
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May 18, 2017

Male managers command less authority in female stereotyped jobs ⁰

by Neil Franklin • News, Workplace

People ascribe less authority to male managers in jobs that are stereotypically associated with women, accoring to a study led by Professor Laura Doering of the Desautels Faculty of Management, McGill University and set to be published in the journal American Sociological Review. When men fill male-stereotyped roles, they experience high levels of authority. In female-stereotyped roles, they experience significantly less. By comparison, women experience similar levels of authority in male- and female-stereotyped roles. Professor Doering, together with Professor Sarah Thébaud of UC Santa Barbara, evaluated the repayments of clients at a bank to reach these conclusions. They began by evaluating missed payments when clients were paired with male or female managers. Doering says: “Overall, people were more likely to miss payments with female managers than male managers. This finding is consistent with previous research showing that people tend to afford more authority to male managers.”

May 17, 2017

Automation starting to generate productivity gains, but no major job losses yet ⁰

by Neil Franklin • News, Technology, Workplace

Business process automation is enabling companies to realise significant productivity gains in such areas as finance, accounting and HR, but it is not yet leading to broad job losses, according to a new study from tech research firm Information Services Group (ISG). Beyond automation’s impact on enterprises, the first ISG Automation Index report also claims that IT service providers are extensively introducing automation into their offerings, leading to dramatic improvements in productivity and service levels. This accelerated pace of change is prompting the vast majority of IT and business leaders to say that IT will be the business function most impacted by automation in the next two years.

May 16, 2017

Three workplace managers walk into a bar … and the rest is no joke ⁰

by Paul Carder • Facilities management, Features, Technology, Workplace, Workplace design

This is a long tale, but a worthwhile one to tell, and something that many of you will relate to, especially if you have anything to do with workplace design or management. Three managers walk into a bar. This is always a good place to start. They each have gender-neutral names, so I’ll leave you to work out whether they may be male or female. Not that it even matters in this context. Frankie gets there first. “Hi. Large glass of wine please. What do you have?” The bartender pauses, then replies: “We have … red … or … um … white. Um … oh, and fizzy and pink”. Frankie thinks for a moment, dismisses the idea of a cocktail or a short, then orders a beer. It’s a corporate training centre after all. What would you expect in a place like this? An extensive wine list?

May 10, 2017

The new normal arrives for the commercial property sector ⁰

by Gary Chandler • Comment, Facilities management, Property, Workplace design

Traditionally, the two principle vectors for change in the commercial property market have been lease lengths and space standards. Both have shrunk markedly over recent years, subject to the miniaturising effects of technological and cultural change. Even so, the effects of this contraction have taken place within an existing paradigm so have been easily understood, if not always acted upon.So it has been that major property organisations such as the British Council for Offices and CoreNet have been able to produce guides and reports based on well understood principles and without challenging the business models and assumptions of developers, landlords, workplace designers and occupiers. For most the challenges remained the same, not least how to resolve the sometimes conflicting timescales of people, place, property and technology that is the defining tension at the heart of office design and management.