Search Results for: management

April 29, 2015

‘Time to bin SLAs’ as IT buyers focus on costs over benefits ⁰

by Mark Eltringham • News, Products, Technology

More than half of the UK’s technology buyers claim that their main focus when procuring IT services is on keeping down costs rather than achieving specific benefits for their business, according to a report from technology company MooD International. The report, based on a study of just 160 IT directors and managers, also claims that revenue generation and growth are named as the most important initiatives by the remaining 48 percent. Over three quarters (76 percent) of respondents said that their firm’s expectations are not aligned with what suppliers believe they are contracted to deliver. The report claims this mismatch can be traced back to service level agreements (SLAs). While 77 per cent of suppliers focus on business benefits to a great or reasonable extent, 64 per cent of contracts are either entirely or mainly measured on transaction based SLAs.

April 28, 2015

Why it’s time for more companies to roll the dice for gamification ⁰

by Maciej Markowski • Case studies, Comment, Workplace

As was reported recently, gamification remains practically unknown to many managers yet companies like Nike, Microsoft, Samsung and eBay are beginning to see it as a useful tool. Generally adopted by marketing and sales professionals, gamification can also influence behaviour, increase productivity and improve wellbeing. Gamification is all around us, even if we don’t always notice it. It’s used in sales competitions, frequent flyer programmes and marketing initiatives. So what is gamification? In short it’s the concept of applying game mechanics and game design techniques in order to engage and motivate people to achieve their goals. It’s about turning something potentially mundane into a game – similar to many ingenious mothers who might turn cleaning a room or washing dishes into a game for their children.

April 28, 2015

Work life balance ranked over performance in global career poll ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

A global survey has revealed being happy at work is more important to staff than a high performance, while nearly half of those polled (45%) in the career survey of 1,225 employees worldwide, by Right Management say achieving a work life balance is the most important issue in their career. This was compared to 17 percent who voted ‘being the best at what they do’ as their top career aspiration. More than half of European workers, (55%) aspire to a work life balance, followed by Asia Pacific (37%) and North America (35%). And in terms of age, it is Millennials at 14 percent that are least likely to aspire to be the best at what they do, compared to Baby Boomers (22%) and Gen X (17%). When it comes to success, enjoyment/happiness at work trumps performance and salary: as 26 percent of employees define success in the workplace as enjoyment/happiness.

April 27, 2015

Firms in Middle East could drive the global uptake of HR analytics ⁰

by Mark Eltringham • News, Technology, Workplace

First generation organisations in the Middle East have a unique opportunity to lead the development of HR analytics worldwide but are hampered by unreliable data, a lack of analytical skills and inadequate infrastructure, according to a new report from the Chartered Institute of Personnel and Development (CIPD). Evolution of HR Analytics: A Middle East Perspective highlights the appetite for Middle Eastern firms to use HR and people measurement capability – or ‘HR analytics’ – to gain insights that can improve overall performance and productivity. It explores the unique opportunity that ‘adolescent’ and fast growing firms have to develop innovative approaches to HR analytics, without being shackled by legacy IT systems, ingrained HR policies and strategic barriers that more established organisations can face.

April 24, 2015

Are these this year’s ten most sustainable buildings in North America? ⁰

by Mark Eltringham • Architecture, Environment, Facilities management, News

The American Institute of Architects (AIA) and its Committee on the Environment (COTE) have selected what they claim are the nation’s top ten examples of sustainable architecture and ecological design projects. The COTE Top Ten Awards program, now in its 19th year, claims to be the profession’s most rigorous recognition program for sustainable buildings. The program highlights projects that are the result of an “integrated approach to architecture, natural systems and technology … which make a positive contribution to their communities, improve comfort for building occupants and reduce environmental impacts through strategies such as reuse of existing structures, connection to transit systems, low-impact and regenerative site development, energy and water conservation, use of sustainable or renewable construction materials, and design that improves indoor air quality.”

April 22, 2015

Flexible working and smart tools prove a big hit with UAE employees ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace

It’s not just in the UK where employees say they are attracted by the idea of flexible working. A new study from YouGov commissioned by the Dubai based Federal Authority for Government Human Resources (FAHR) claims that employees in the United Arab Emirates now rate employers most highly for the smart tools and flexible working opportunities they offer. The study of over 1,000 employees and HR professionals in the UAE was commissioned to uncover emerging trends in human capital management. It found that 64 percent of employees rate flexible working hours, provided by employers based on personal circumstances, as good or very good, which is particularly prevalent amongst Emirati respondents (83 percent). The majority of employees (74 percent) also believe a remote and flexible work schedule increases their productivity.

April 21, 2015

Workplace Week to increase office tours as part of plan to double money raised ⁰

by Sara Bean • Events, Facilities management, News, Workplace design

Plans have been unveiled to double the amount of money raised for BBC Children in Need at this year’s Workplace Week, the week-long showcase of workplace innovation. Last year’s event, which saw more than 100 people attend the workplace tours, day-long convention and fringe events, raised over £13,000. Andrew Mawson, MD of workplace consultancy AWA, and the brains behind the venture, which is now in its sixth year, has set a target of £25,000. To achieve this aim, the number of workplace tours will be doubled, which this year shall include PWC, [pictured] Mintel and the Guardian. Capacity will be increased at the convention, with a small number of paid-for exhibitors and programme advertising allowed. Organisations from the built environment will be encouraged to arrange relevant Fringe events – breakfast or lunchtime seminars, or evening sessions to take place during the week – for which they’ll pay a small donation.

April 15, 2015

Office location key factor for staff engagement, with home working preferred ⁰

by Sara Bean • Facilities management, Flexible working, News

It might be disheartening to learn that despite an employers best efforts to design an engaging and inspiring workplace, for many employees it’s where the offices are located that matters most. In a recent UK poll by ClickSoftware over half (57%), said office location was the most important reason why they’d stay in their job ahead of both pay (52%) and job security (33%). However, the most preferred place to work is at home, with 60 percent of people identifying this location to be ‘very comfortable’. The survey also looked at the factors that affected job performance, and found one in five people (20%) believe their productivity at work has been negatively affected by the location of their job. This increases further in the capital with over a quarter of Londoners (26%) feeling that their productivity would suffer by working in a ‘horrible location’. More →

April 14, 2015

The workplace as a strategic resource: a real life CEO’s perspective

by Jim Ware • Facilities management, Furniture, Workplace design

Raise your hand if you agree: “The workplace is obviously a strategic resource.” We facilities management professionals know that to be true. But if you often feel like a voice in the wilderness when speaking to anyone other than a fellow workplace professional, you are not alone. For many if not most senior executives, their facilities are a necessary evil that always cost too much. That reality frustrates me as much as it does you. So my colleague Paul Carder and I conducted two extensive research projects in 2012 and 2013 aimed at making the case (mostly to FM professionals themselves) that facilities and workplaces are incredibly strategic – and very poorly understood. And while we’ve gotten a lot of positive feedback about the work, we haven’t seen much change in mindsets, management practices or outcomes.

April 10, 2015

Workplace wellness programmes can reduce obesity levels of staff ⁰

by Sara Bean • News, Wellbeing, Workplace

Workplace wellness programmes can help people lose weight, but are more effective when staff are actively involved in the process, a new study has found. The results of a two-year project published in the American Journal of Public Health show that providing healthier food choices and increasing opportunities for physical activity, successfully reduced the number of people considered overweight or obese by almost 9 percent. Results were particularly good when these efforts were designed with the input and active participation of employees. An estimated 68 percent of Americans are overweight or obese. As they spend on average a third of their lives at work; researchers based at the University of Rochester’s Department of Public Health Sciences worked with a local company to see how effective workplace intervention could be in addressing the obesity problem.

April 8, 2015

One in three employees have experienced conflict at work, reports CIPD

by Sara Bean • News, Wellbeing, Workplace

As many as one in ten employees are leaving their organisation as a result of workplace conflict, research from the CIPD has revealed. One in three UK employees (38%) have experienced some form of interpersonal conflict at work in the last year – this includes one in four (29%) who have had isolated disputes or clashes and a further one in four (28%) who report ongoing difficult relationships. However, there appears to be a clear power differential at play, with employees being most likely to perceive a lack of respect, bullying or harassment from their boss or other superiors and as many as 1 in 4 said that their line manager actively creates conflict. Employees reported conflicts as being most often with line managers or other superiors (36%) rather than with direct reports (10%). This results in individuals feeling stressed and can lead to a drop in commitment or motivation.

April 8, 2015

Managing the Millennials should be no different to the other generations

by Emma Parry • Comment, Flexible working, Technology, Wellbeing, Workplace

There is much debate about the way the group known as Millennials should be treated. Millennials, those born between the early 1980s and the early 2000s, are viewed as different to my peers, Generation X (those born in the 60s and 70s), and certainly vastly different in outlook to the post-war Baby Boomers and the pre-war Veterans. A stereotypical view is that these newbies are highly ambitious and want everything ‘now’, for example, regular pay rises and instant promotion without putting in the work. Yet I believe that Millennials should not be viewed as a distinct group and what we are in fact seeing are long-term changes as a result of trends in society and the workplace. So while employers may recognise the particular needs of Millennials it is these long-term changes they should really be addressing.